Ratings based on 450 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Enjoyable Stay

Posted Sep 18, 2017
Pros: Its appearance & decor; the pool; the food; the staff; our room
Cons: not much - i would have liked the pool to be open earlier for a pre-breakfast swim, but that's a minor point
Location: It's in a good location, with several attractions (e.g. Archaeological park) fairly close. Ortigia is about 30 mins walk but uphill on the way back
our stay was for a week in early September & we loved the hotel & its feeling of almost old-fashioned quality. Our room was very comfortable & well-equipped. There was a great choice at breakfast & although we only had dinner at the hotel a couple of times the food was excellent. All of the staff were helpful and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

Slightly faded grand hotel

Posted Sep 17, 2017
The building is lovely, but closer inspection shows recent neglect. Don't get me wrong, the hotel is lovely, but the little things could make it amazing. Things like the slightly tatty carpet on the stairs, or a bit more attention to the cleaning of the pool. Service could also be improved. Evening drinks on the out side terrace are generally self service at a bar that is manned by the waiters in the restaurant, so there is always a wait for someone to attend. In summary, little things could lead to a vast improvement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Charming hotel.

Posted Sep 15, 2017
Pros: It's an old historic building with so much character and charm.
Cons: Nothing.
Location: A bit of a walk to Ortiega but quite close to the archaeological sites.
We arrived by car and the hotel had free parking which was a bonus. We would usually explore the area to find a restaurant but the weather was so bad we decided to eat in the hotel. The restaurant was lovely with very good food and service. The pool area was fab and not overcrowded plus there is a little pool bar for drinks. We walked into Ortiega a couple of times and got a taxi back but its definitely not to be missed.
Comment from Hotel Management
Sep 16, 2017 by GM, Hotel Management
Thanks to choosing us
4 out of 5
Recommended
for Everyone
by A verified traveler from Somerset UK

Quality hotel with nice pool

Posted Aug 23, 2017
Pros: The charming staff
Cons: Breakfast could be improved - it was perfectly acceptable though
Location: A little out of Syracuse but taxis were efficient. Not a lot Close by. Charming hotel made up for that
Chose the hotel based on gallery yet disappointed that there weren't lush grounds surrounding it. That said, it was a comfortable hotel with charming features and very helpful staff.
Comment from Hotel Management
Aug 26, 2017 by GM, Hotel Management
Thanks to choosing us
4 out of 5
Recommended
for Everyone
by A verified traveler from N.Ireland

Posted Aug 23, 2017
Lovely hotel but a bit far from some tourist areas
Comment from Hotel Management
Aug 26, 2017 by GM, Hotel Management
Thanks to choosing us
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

A beautiful hotel

Posted Aug 5, 2017
The hotel was gorgeous. The pool was big and a nice temperature. The staff were very friendly and most helpful
Comment from Hotel Management
Aug 18, 2017 by GM, Hotel Management
thanks :-)
3 out of 5
by A verified traveler

Ok hotel but tired. Poor air con and wifi

Posted Jul 2, 2017
Pros: Location and pool.
Cons: Air conditioning, wifi, and general interior update.
Location: Easy walk to Ortigia and other sights. Lovely setting.
The hotel is very impressive from the outside but dated/tired on the inside. Location is excellent and it has a pool. However the air conditioning (given the heat) was inadequate and extremely noisy. This affected the comfort of the room. Attempting to use the wifi was frustrating. Staff were generally friendly and helpful. The restaurant was good.
Comment from Hotel Management
Aug 9, 2017 by GM, Hotel Management
We are the largest and historic hotel in the city of Siracusa and we are proud to be!
4 out of 5
by Richard

Posted Jun 25, 2017 on Hotels
Excellent hotel in a somewhat iffy location although lovely snack bar nearby, food in restaurant very good.
Comment from Hotel Management
Aug 9, 2017
Eating at G H Villa Politi is a unique experience ... thank you for choosing us and for your comment!
5 out of 5
by Kellam

Lovely hotel!

Posted Jun 4, 2017 on Hotels
Lovely hotel - we have stayed here many times. It's a little way from Ortigia but taxis aren't expensive.
4 out of 5
by Anthony

Syracuse Holiday

Posted May 31, 2017 on Hotels
The main downside was the size of the double room. It was the smallest double room we have been assigned by any 3-5 star hotel. The bathroom did not have a bath. Food and service were fine