Ratings based on 449 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from rochester ny

Excellent Service

Posted Dec 15, 2017
Staff went out of their way to be personable and helpful
Comment from Hotel Management
Dec 18, 2017 by CristinaB, Hotel Management
We truly value all the comments that are left for future guests on Expedia.com and make sure to share them with all the staff. Thank you so much for adding your comments and for being our guest! We look forward to having you stay with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Awesome, Classy and Comfortable hotel

Posted Dec 2, 2017
I stayed at the Hamptons quite a few time now, and I just keep coming back. The hotel is quite exquusite, and the atmosphere, decor and surrounding is quite elegant. Very cosy and clean rooms… The breakfast is excellent. Aleays great tasting and healthy choices. will be back…. :-)
Comment from Hotel Management
Dec 4, 2017 by Cristina B, Hotel Management
We are thrilled to hear Hampton Inn & Suites by Hilton Syracuse exceeded your expectations. We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice hotel - close to everything

Posted Nov 26, 2017
Pros: Comfort for 4 adults.
Location: Shopping
Clean!!! Had a great stay for Black Friday. Decent beakfast offerings too.
Comment from Hotel Management
Nov 29, 2017 by Cristina B, Hotel Management
Thank you for your recent stay with us and for your review on Expedia.com! Hope you came across some great 'deals' on 'Black Friday'!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Nice staff, nice stay!! Good selection for breakfast as well... would recommend to anyone
Comment from Hotel Management
Nov 14, 2017 by Cristina, Hotel Management
We truly value all the comments that are left for future guests on Booking.com and make sure to share them with all the staff. Thank you so much for adding your comments and for being our guest! We look forward to having you stay with us again in the future!
3 out of 5
by A verified traveler from New York

Terrible staff

Posted Oct 31, 2017
Hotel and room were excellent nice,and clean. Front desk staff both at check in and check out were unfriendly, rude and unprofessional.
Comment from Hotel Management
Nov 1, 2017 by Cristina B., Hotel Management
Thank you for your recent stay with us and for your review on Expedia.com!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Lovely and clean. Friendly staff. Convenient location. Second stay here, will likely be back.
Comment from Hotel Management
Nov 1, 2017 by Cristina B, Hotel Management
Thank you for posting your review on Expedia.com. We do appreciate our guests feedback and comments to ensure our guests stays are enjoyable and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Staff so nice, clean room and bathroom. I have stayed at this property a few times and I would continue to return.
Comment from Hotel Management
Oct 18, 2017 by Cristina B, Hotel Management
We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us.
3 out of 5
by A verified traveler

Posted Oct 14, 2017
Just a hotel , everything was oki have nothing to add
Comment from Hotel Management
Oct 18, 2017 by Cristina B, Hotel Management
• Thank you for your recent stay with us and for your review on Expedia.com!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2017
Stayed several times here . Easy to get to. beds are ok . Staff is friendly. Grandkids love indoor pool. Breakfast is ok, canned fruits. Ect.
Comment from Hotel Management
Oct 10, 2017 by Cristina B., Hotel Management
Thank you for your recent stay with us and for your review on Expedia.com!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2017
Consistent with other times we have stayed there
Comment from Hotel Management
Oct 10, 2017 by Cristina B., Hotel Management
Thank you for posting your review on Expedia.com. We do appreciate our guests feedback and comments to ensure our guests stays are enjoyable and comfortable.