Ratings based on 382 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Unexpected, very nice

Posted Feb 1, 2016
Pros: Clean,location, nice staff.
Location: Base Pro Shops very close
Quick stay just one night but was very pleased. Hotel was not what we were expecting, we were very pleased. Arrived late to a desk clerk who was very pleasant had the room ready with what we requested. Room was very clean and comfortable. Would have no trouble staying again.
3 out of 5
by A verified traveler from Fairport, NY

Average

Posted Jan 25, 2016
Pros: We had breakfast included with our package, and it was very good.
Cons: Only one desk clerk when I checked-in, and three people in line to check-in. Supervisor was in his office, but didn't come to help the staff.
Location: We came to have dinner with friends, and Parker's Pub was a good place for that!
There was an odor of cigarette smoke when we approached the elevator. There were children running in the halls after 10pm.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2015
The staff was very friendly & courteous and the facility was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

location was perfect for my stay

Posted Dec 18, 2015
Pros: had everything I needed
Cons: keep an eye on soda machine. I wanted a bottle of water on my way in for the night and it was sold out.
Location: I have family that lived very close
I wasn't there very long, but I did enjoy my time there. Front desk clerk extremely nice and helpful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2015
Great place for families. Pool is wonderful. Restaurants had good options and prices were reasonable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice atmosphere, very friendly and clean.

Posted Nov 19, 2015
Front desk was very sweet and friendly, helpful and eager to please. Rooms were very clean.
3 out of 5
by A verified traveler

Heater broken, water not hot, toilet ran all night

Posted Nov 17, 2015
Was not greeted when we arrived , was ignored while guest they were checking in ran to bathroom . Didn't even say hello, I'll be with you shortly !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2015
Very comfortable stay. Looked for a place to eat and enjoyed the restaurant in the hotel.
4 out of 5
Recommended
for Families
by Melissa from pb

worth the price

Posted Nov 2, 2015 on Hotels
Very friendly staff. Will definitely stay again
5 out of 5
Recommended
for Other
by July and August

Excellent short stay

Posted Oct 23, 2015 on Orbitz
Overall very pleased with hotel, location, staff helpfulness and responsiveness. Also, dinner at hotel's restaurant McMurphy's was excellent. Server/bartender, Steve, could not have been more helpful and pleasant. Staff at the reception desk, without exception, were also very friendly and most helpful.