Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Earily Flight

Posted Dec 1, 2016
Pros: close to airpoer
Cons: Having some food for early birds would have been better, 4:15 shuttle.
Location: Good restaurants nearby
Easy location off I81. Hotel was very close to airport, shuttle was on time and was a quick ride to the airport. Wake up call was on time. Bathroom and bed was very clean. had a good night's sleep. Hotel was located for a close drive to restaurant for easy dinner experience.
4 out of 5
by A verified traveler from Vestal, NY

Close to SYR

Posted Sep 26, 2016
Pros: close to airport
Location: places to eat everywhere within walking distance from hotel and airport is right around the corner down the street.
It was a last minute stay. Staff was great and polite.
4 out of 5
by A verified traveler

Shuttle service was a huge plus!

Posted Sep 8, 2016 on Orbitz
Pros: The location is great and the front desk staff were very helpful.
Cons: Our bathroom needed a good scrubbing but other than that it was a great stay!
Location: Very close to the airport at a much better price than other hotels. Would stay there again for sure!
Front desk was great but the bathroom was a little grimy. There was build up around the shower and the floor that could use a good scrubbing. Beds were comfortable. When we took the shuttle to the mall for the State Fair an employee rode with us - along with her four cans of beer in her lap. She seemed to be intoxicated already.
3 out of 5
by A verified traveler from Watkins Glen, NY

Just seemed neglected...

Posted Sep 7, 2016
Staff was outstanding and very accommodating. The carpets in the hallway were disgusting. Looked like they hadn't been cleaned in years with black grime throughout. The room carpet was ok, but the bathroom had mold around the tile floor moulding and the shower nozzle hadn't been cleaned off in a long time. Great location and friendly staff...so if they could just improve the housekeeping it would be just fine.
5 out of 5
by A verified traveler

Posted Sep 3, 2016 on Hotels
Very comfortable.
4 out of 5
by James

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
3 out of 5
by alex from not Syracuse

Posted Aug 28, 2016 on Hotels
Very loud, with many noisy and inconsiderate guests
3 out of 5
by A verified traveler

Not worth price

Posted Aug 8, 2016 on Hotels
This hotel wasn't as nice as other Holiday Inn Express that I've stayed in. Definitely not worth the price.
2 out of 5
by Fadi from Potsdam, NY

I don't recommend it

Posted Aug 7, 2016 on Hotels
Dirty hallway carpets; the inside of the hotel needs renovation. Room furniture is old and smelly. Not cheap although people might consider staying a night if in transit.
2 out of 5
by A verified traveler

Posted Aug 2, 2016
Pros: Close to airport. Free shuttle that runs often.
Cons: Business center. Now a desktop in corner of lobby and printer didn't work. Staff didn't know how to load paper!
Location: Convenient location to airport.
Not recommended unless other airport hotels are fully booked.