Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Climat familial. Hotel à proximité de tout calme

Posted Nov 5, 2016
Location: Quartier central à equidistance de tout. Pres de la gare routière et de la gare des trains et à 5 munutes de l'île Ortigia
Chambre avec balcon. On se sentais chez nous. On ne voulais plus partir.
Comment from Hotel Management
Nov 7, 2016 by Hotel Property, Hotel Management
Grazie !!
4 out of 5
by A verified traveler from Argentina

conformes con el hotel

Posted Oct 11, 2016
Location: la ubicación muy buena, se puede acceder a pié al centro turístico
habitación ruidosa por una especie de bomba o algo así en un mueble contiguo
Comment from Hotel Management
Oct 17, 2016 by Hotel Manager, Hotel Management
Gracias !!!
3 out of 5
by A verified traveler

Posted Aug 20, 2016 on Hotels
One night stay. Good Price/Quality ratio
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Thanks for your appreciated review ! We hope to improve our servcies the next time we will have you as our precious Guests. Regards Management Hotel Mediterraneo*** Siracusa
5 out of 5
by Evelina from LA, California

Lovely hotel

Posted Jul 29, 2016 on Hotels
What a lovely hotel and friendly stuff! Would love to be back!
Comment from Hotel Management
Jul 31, 2016 by Hotel Manager, Hotel Management
Thank You ! We hope to see you again in our lovely Hotel Ciao !
4 out of 5
by A verified traveler

Posted Jul 21, 2016
Pros: Le positionnement central dans Syracuse le personnelle
Cons: Le niveau général de confort
Bien situé et relativement au calme. Service excellent, même si les installations mériteraient une petite réfection
Comment from Hotel Management
by Direction, Hotel Management
Merci !!
3 out of 5
by A verified traveler

disappointing

Posted Jun 12, 2016 on Hotels
unfortunately we got a room in the basement (usually the room for the disabled) next to reception where it was noisy sometimes. bathroom was spacious but really needed repairwork for the oxidizing shower and the old shower curtain. breakfast was very simply. it depended on the staff in charge to get a fresh coffee or to be obliged to drink instant coffee. Tea was no alternative because the so called hot water was far away from ever beeing boiled, best it was pee warm.
Comment from Hotel Management
Jun 16, 2016
Dear Guest, we are afraid you didn't enjoy to the fullest your stay but: 1) You booked and payed the cheapest room of our hotel. The low cost and very cheap cost is due precisely to the location of the this room.... 2) We offer expresso coffè just by our waiter's service and our precious Guests can have as many as they want.... 3) If the tea wasn't hot as you love, you could of course ask to have it hotter.... I'm sure our staff shoud have not any problem to assent your request... I hope to have you again as our precious Guests and to offer you a better hospitality ! The Direction Hotel Mediterraneo***
3 out of 5
by John from London

See Syracuse

Posted Apr 20, 2016 on Hotels
Old hotel with friendly staff. Splendidly ancient and rickety (hydraulic) lift. No reserved parking so that can be a problem. Kettle provided but no coffee/tea so take your own!
Comment from Hotel Management
Jun 17, 2016 by Hotel Manager, Hotel Management
Dear Mr. John, thank you for your review ! All the issues highlighted by our precious Guests are very appreciated to always improve oure service standards. Unluckly we don't offer, and we don't advertise online, reserved parking. Anyway the in the hotel nearby there are a lot of FREE parkings, very close to the Hotel Mediterraneo***. We are very sorry your tea/coffe set was empty... We hardly reproach our staff for this serious forgetfulness ! But why you didn't promptly ask for tea and coffè to our reception staff ??? I hope to see you again and we wish you all the best !!! Hotel Mediterraneo The Direction
4 out of 5
by A verified traveler from San Diego, CA

Close to all tourist spots, very helpful staff

Posted Mar 25, 2015
Pros: Location, staff, free and easy parking
Cons: Stronger wifi in the rooms
Location: Ortygia island and the Archeological park in Syracuse, all easily and cheaply reached by the local bus stopping nearby.
Reserved parking in front of the door, easy access to/from the autostrada and tourist spots in Ortygia and Syracuse. The staff was able to book ferry tickets from Catania to Naples when our flight was unexpectedly cancelled with no alternate flights available and no travel agency open. The wifi is strongest in the lobby. The room and breakfast are good. Good value for money.
Comment from Hotel Management
Aug 30, 2015 by lucia, Hotel Management
thank you madame. it's was a pleasure having you as our guest. see you soon. Lucia
2 out of 5
by A verified traveler

Buona posizione e null'altro!

Posted Jan 4, 2015
Pros: La posizione
Cons: La qualità dei servizi offerti: colazione, climatizzazione, qualità dei letti, arredi....
Location: L'hotel è abbastanza vicino ad Ortigia, raggiungibile a piedi in pochi minuti. Anche il centro città è abbastanza vicino.
La struttura è situata in ottima posizione, in relazione alla vicinanza con il quartiere Ortigia, facilmente raggiungibile a piedi. Anche la struttura interna è abbastanza gradevole, fatta eccezione per la mancanza di un ascensore degno di tale nome (c'era solo un montacarichi lentissimo che arriva al primo piano). La nostra camera era al secondo piano. Abbastanza grande (una tripla) disponeva di balconcino con infissi da buttare (vecchi e logori). Il terzo letto consisteva in una rete cigolante e malconcia. Il bagno era abbastanza grande. Il riscaldamento era possibile solo grazie ad un condizionatore molto rumoroso e abbastanza vecchio. Altra nota dolente: la colazione! Scarsa, pochi cornetti di pessima qualità e prodotti di supermercato. Avere un te o un latte caldo è stato difficile: al massimo lo si poteva avere tiepido. Insomma, non consigliamo l'hotel, se non per la zona.
Comment from Hotel Management
Oct 17, 2016 by Hotel Management, Hotel Management
Grazie !!
3 out of 5
by A verified traveler

Posted Jan 3, 2015 on Hotels
Comment from Hotel Management
Jun 17, 2016 by Hotel Manager, Hotel Management
Thank you for your review !!! Hotel Mediterraneo The Direction