Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from niagara falls

awesome hotel

Posted Nov 22, 2016
Pros: EVERYTHING
Cons: bedroom pillows a little hard
hotel is right in the heart of city everything is accessible, hotel staff was OUTSTANDING, room was VERY spacious, A TEN for sure
Comment from Hotel Management
Dec 6, 2016 by Jamie, Hotel Management
Dear Ey, Thanks for being our guest and leaving a review! Thank you so much for complementing our staff- we appreciate it! Best Regards, Jamie
4 out of 5
by A verified traveler from US

Nice hotel in convenient location

Posted Nov 18, 2016
The staff was very pleasant and accommodating. Room was very nice. Location is great for Armory square. Breakfast was very good. Overall was a great experience.
Comment from Hotel Management
Nov 21, 2016 by Jamie, Hotel Management
Hi John, Thanks so much for being our guest and leaving a review. We appreciate your business and your feedback and hope you'll visit us again soon. Best Regards, Jamie
4 out of 5
by A verified traveler from US

Clean, friendly, a few glitches

Posted Nov 13, 2016
We stayed to visit the university. Hotel is great location in downtown, but a short drive to the school. Staff was helpful and friendly. Room was clean and comfortable - Jr double with kitchen. Nice breakfast with omelette station. Only issue was card key stopped working a few times and staff had to fix them. Also lighting in room was a bit harsh and uneven. Overall would go back. Fair price and good value.
Comment from Hotel Management
Nov 21, 2016 by Jamie, Hotel Management
Hello John, Thanks so much for staying with us and leaving a review. We appreciate your comments and will definitely pass them along to the staff and owners. I apologize for the key card issues you experienced. We look forward to seeing you again. Best Regards, Jamie
5 out of 5
by A verified traveler

Weekend Getaway

Posted Sep 11, 2016
Great hotel to visit downtown. Very clean hotel with welcoming staff.
Comment from Hotel Management
Sep 11, 2016 by Corrin Nicholas, Hotel Management
Thank you for your recent stay with us! We hope to see you again soon!
5 out of 5
by A verified traveler from 广州

Posted Sep 10, 2016 on Hotels
价格适中,物有所值
Comment from Hotel Management
Sep 11, 2016 by General Manager, Hotel Management
Thank you for your recent stay with us! We hope you see you again soon! Best Wishes, Corrin Nicholas
4 out of 5
by A verified traveler from Ontario

Gem in a Ghost Town

Posted Aug 31, 2016
Pros: Staff
Cons: Check in time.
Location: Not much to do on weekends or after business hours
Older hotel that is glorious in history and interesting in architecture. Check in is later than most hotels, but so is required check out time. If you are there on a Sunday, don't expect a lot of nightlife or restaurant choices nearby.
Comment from Hotel Management
Sep 10, 2016 by Jamie, Hotel Management
Dear Oaklain, Thank you for choosing our hotel and leaving a review. Thank you for recognizing our staff. We appreciate it! We hope we'll see you again. Warm Regards, Jamie
5 out of 5
by A verified traveler from des moines

Posted Aug 6, 2016
Fantastic. Would stay there again. Great location. Helpful staff.
Comment from Hotel Management
Sep 10, 2016 by Jamie, Hotel Management
Dear Lisa, Thanks so much for staying with us and leaving a review. We hope to see you again! Best Regards, Jamie
5 out of 5
by Raymond

Posted Jul 28, 2016 on Hotels
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Thank you Raymond! We appreciate your business and your feedback! Best- Jamie
4 out of 5
by A verified traveler from Santa Maria, CA

Posted Jul 25, 2016
Cons: Breakfast
We had a nice stay here despite the fact we were rebooked from our original hotel due to maintenance. Centrally located & nice accomodations.
Comment from Hotel Management
Sep 10, 2016 by Jamie, Hotel Management
Dear Lisa, Thank you for being our guest. We appreciate the review and hope to see you again. Best Regards, Jamie
5 out of 5
by Cal

Nice getaway hotel

Posted Jul 18, 2016 on Hotels
Great location, clean and friendly. Free valet and a decent breakfast was included.
Comment from Hotel Management
Jul 25, 2016 by Jamie, Hotel Management
Dear Cal, Thanks for choosing our hotel and leaving a review. We appreciate your kind comments and hope you'll visit us again! Warm Regards, Jamie