Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Nice hotel great location

Posted May 12, 2016
Excellent location for Armory square Staff courteous , clean comfortabe rooms, close to restaurants, pubs, entertainments venues all within walking distance
Comment from Hotel Management
May 15, 2016 by Jamie, Hotel Management
Thank you for being our guest and leaving a review. We are happy you enjoyed your stay and our great Armory Square location. We hope to see you again!
4 out of 5
by A verified traveler from Berlin

Charmantes, historisches Hotel im Stadtzentrum

Posted Apr 21, 2016
Pros: Die Lobby, das Frühstück mit frischen Omeletts, der Service, die Lage, Wine&Cheese von 5 bis 6 Uhr abends kostenlos.
Cons: Die Ausstattung ist teilweise abgenutzt. Teppiche, Polstermöbel und Tapeten haben schon sehr viel bessere Zeiten erlebt.
Location: Das Hotel liegt mitten im Zentrum, in fünf Minuten erreicht man alle netten Restaurants und Bars.
Das Hotel hat großen Charme mit seiner hübschen Lobby, den sehr großzügien Zimmern. Die Lage direkt im Zentrum ist perfekt.
Comment from Hotel Management
Apr 28, 2016 by Jamie, Hotel Management
Dear Frederik, Thank you so much for your comments- we appreciate your feedback. Please visit us again! Warm Regards, Jamie
4 out of 5
by A verified traveler

Good Place but Beware Elevator

Posted Apr 19, 2016
Very nice place, great location, superb staff. Morning breakfast was very good. Omelet chef was fantastic. Very good attitude on the part of all staff. Very friendly. I would stay there again. Room was very nice, actually a suite, very roomy. My only complaints: 1) bed was not the most comfortable for me although I am very picky about beds. 2) There's only one elevator and it can take forever, especially in the morning.
Comment from Hotel Management
Apr 28, 2016 by Jamie, Hotel Management
Dear John, Thank you for being our guest and leaving a review! Thank you for mentioning our staff- we appreciate it. We hope you'll visit us again. Warm Regards, Jamie
5 out of 5
by Candice from Downsville, NY

Wonderful stay !

Posted Apr 19, 2016 on Hotels
It was first time staying at Jefferson Clinton Hotel and I have to say the exceeded my expectations of how you should be treated at a hotel. My son and I stayed and went to a show at the Landmark Theatre which is right across the street. I have to say all of the staff went above and beyond to accommodate anything we needed. Room was spotless and included HBO, which was great for us to wind down from the day and watch a movie !
Comment from Hotel Management
Jul 16, 2016 by Jamie, Hotel Management
Dear Candice, Thank you so much for the kind words! We appreciate your business and hope you'll visit us again! We hope you enjoyed the show next door! Warm Regards, Jamie
5 out of 5
by A verified traveler

A Mini-Vacation

Posted Apr 18, 2016
What a wonderful hotel right in the center of downtown! Hotel staff were extremely friendly, and answered questions honestly, politely and professionally. They were also knowledgeable about area happenings, and places to dine.
Comment from Hotel Management
Apr 28, 2016 by Jamie, Hotel Management
Thank you so much for staying with us and leaving a review. We appreciate your kind comments. We hope you'll visit us again. Best Regards
5 out of 5
by A verified traveler from K

Close to Syracuse University

Posted Apr 16, 2016
We love this hotel! Close to SU and in Armory square for easy shopping and restaurants. the only thing that needs improvement are the pillows on the bed.
Comment from Hotel Management
Apr 28, 2016 by Jamie, Hotel Management
Dear LaurieK, Thank you for visiting us and leaving a review. Please let us know your pillow preference and we will make it happen next time you visit! We hope to see you again soon. Best Regards, Jamie
4 out of 5
by A verified traveler

Posted Apr 14, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Jamie, Hotel Management
Thank you for staying with us! Jamie
5 out of 5
by Stephen E from belleville, ontario

Posted Mar 20, 2016 on Hotels
The hotel staff was extremely helpful and friendly.
Comment from Hotel Management
Jun 4, 2016 by Jamie, Hotel Management
Hi Stephen E, Thank you so much for being our guest and leaving a review. We appreciate your business and hope to see you again soon. Best Regards, Jamie
4 out of 5
by Anthony from Rochester, NY

A Pleasant Stay at a Historical Hotel

Posted Mar 20, 2016 on Hotels
I was in town for a concert at the Landmark Theatre and heard that the Jefferson Clinton Hotel was literally across the street so I decided to give it a try. The exterior of the hotel is fairly nondescript so initially I wasn't that impressed; however, the place grew on me. The front desk staff were very friendly and welcoming. My suite was spacious, clean and comfortable even though the decor wasn't that great - a blend of traditional and a kitchenette area that looked like something out of the 1980's. While checking out the neighborhood I discovered a nice selection of restaurants, bars and cool boutiques. Nonetheless, the bed was comfortable, nice shower and bath, and I enjoyed my stay. Free parking and a nice breakfast in the hotel lobby were nice perks.
Comment from Hotel Management
Jun 4, 2016 by Jamie, Hotel Management
Dear Anthony, Thank you for trying us out! We are happy you enjoyed your stay! Warm Regards, Jamie
5 out of 5
by A verified traveler from PA

Close to concert venue

Posted Mar 9, 2016
Nice historical hotel. Modern upgrades made this older hotel very comfortable. It was close to the Oncenter so we were able to walk to the concert.
Comment from Hotel Management
Mar 15, 2016 by Jamie, Hotel Management
Dear Cheryl, Thanks so much for being our guest and leaving a review. We hope you had a great time at the concert! We hope to see you again! Warm Regards, Jamie