Ratings based on 1,355 Verified Reviews

4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

You get what you pay.. Ok for 1 night

Posted Mar 7, 2017
Good for the price, but it is not a 5 stars, it is clean and near the highway.. good for traveler who need to relax
Comment from Hotel Management
Mar 9, 2017 by GM, Hotel Management
Dear Seb, It was a pleasure hosting you during your recent travels. We are glad you were able to relax in our comfortable accommodations. Thank you for sharing your comments with us. For another worthwhile, convenient stay, come back and see us!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto canada

Aged but taken care of

Posted Mar 5, 2017
You can see that even though this property is old the owners take care of it. The rooms are clean and comfortable... the outside is clean and the morning breakfast was far better than what you would expect. Next time I am in the area will definitely be staying there!
Comment from Hotel Management
Mar 6, 2017 by GM, Hotel Management
Dear Yosef, We take great pride in our property, and your recognition of our care is hugely appreciated! Thank you for sharing your comments with us and for trusting Knights Inn Liverpool to deliver the comfort you were seeking. We look forward to welcoming you back for another pleasant stay during your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas NV

Outstanding

Posted Feb 25, 2017
I travel once a month to Syracuse and every time I stay at this hotel.. Everyone is very friendly and rooms are very comfortables.... Recommended 100%
Comment from Hotel Management
Feb 27, 2017 by GM, Hotel Management
Dear Jesus, We always love to welcome back a familiar face. Thank you so much for being a great guest and loyal customer! We are so pleased to know that you keep coming back because of our staff and accommodations. Thank you again for the kind words, positive review and recommendation and we are already looking forward to seeing you in a few weeks!
5 out of 5
Recommended
for Everyone
by A verified traveler

Knights Inn Syracuse

Posted Feb 20, 2017
Ideal hotel for our visit. The rooms were very clean, the prices modest, the breakfast delicious. We'd stay there again!
Comment from Hotel Management
Feb 22, 2017 by GM, Hotel Management
Thank you so much for your wonderful comments. We certainly appreciate the feedback and we're very happy to know that you'd stay with us again. Our staff works hard to make sure our guests have the best experiences and we're thrilled to know we succeeded. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cortland, NY

Nice quiet hotel

Posted Feb 15, 2017
I need a place to get some work done without interruptions. I was there 4 days and it was just what I needed. Clean, comfortable, quiet with friendly staff. Convenient to eating places and drugstore. Will stay there again.
Comment from Hotel Management
Feb 16, 2017 by GM, Hotel Management
Martha, What a wonderful compliment to know we successfully delivered the perfect environment for you to get your work done. Thank you for trusting Knights Inn Liverpool to deliver the quiet and convenience you were seeking. We look forward to welcoming you back for another uninterrupted, comfortable stay. Once again, thanks for sharing!
4 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh

quick stop overnight for business

Posted Feb 8, 2017
Pros: price, location. and comfort
Cons: continental breakfast needs some additions
Location: not really applicable other than eating at Santangelo's restaurant that night that is literally right down the street. very good.
quick stop off NY turnpike for meeting in Syracuse the next morning. best deal on a hotel room all year for the price. room basic but clean and comfortable. perfect for what i was looking for. front desk personnel exceptionally kind. literally a minute off i-90. would definitely stay there again if in the area. my only suggestion is regarding the continental breakfast and these are very minor things. it was certainly adequate, particularly for the price, but some protein products would be nice. even it was just hard boiled eggs or something. you also need to offer more than one kind of jelly. not everyone likes grape. regardless, it was a great deal.
Comment from Hotel Management
Feb 9, 2017 by GM, Hotel Management
Thank you for taking the time to share your positive review. We are delighted you decided to stay with us and were pleased with your decision. We are happy you appreciated our location, customer service, and comfortable accommodations all at a great value. Your breakfast suggestions will be taken into consideration as we plan for ways to improve upon our guest experience. We enjoyed hosting you and we hope to see you the next time you are in the area.
5 out of 5
by A verified traveler from Ontario

One of my best hotels

Posted Jan 30, 2017
I stayed at this hotel 2nd times. My 1st stay was last November and I was impressed so stayed again this year. It will be one of my best favorite hotels whenever I visit Boston or New Haven. Pro: good price, clean, quiet, nice staff really good thing about the hotel is parking lot As all rooms are on the 1st floor, we don't have to go up & down the halls with heavy belongings and we can park our car in front of my room so it is very easy to pack & unpack my belongings. Cons: just basic breakfast, but I don't expect it, as all hotel with this prices have same quality.
Comment from Hotel Management
Jan 31, 2017 by GM, Hotel Management
Dear James, Familiar faces are such a welcome sight! Thank you for becoming a loyal guest of our property when you are in the Liverpool area! Providing a clean, quiet room for travelers is a priority to us and we are glad we met your standards. We will keep your suggestion in regards to the breakfast in mind. We look forward to continuing to see you in the near future and will aim to deliver another wonderful stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

great hotel

Posted Dec 29, 2016
Pros: it was nice and convenient for the price.
Cons: no
Location: dont know . wasnt there for too long
it was nice and convenient. The bed was very comfortable.
Comment from Hotel Management
Jan 3, 2017 by GM, Hotel Management
Thanks so much for taking the time to leave a review! We're so glad to hear that you thought things were nice and that the property had a convenient location. We'd love to see you again.
5 out of 5
by dana

Posted Dec 23, 2016 on Hotels
We just needed a place to sleep for the night while in town for a concert. Room was very clean, beds were pretty comfortable, staff was extremely friendly. Certainly nothing fancy but this was a great motel for our purposes.
3 out of 5
by A verified traveler

Posted Dec 22, 2016
so dark and scary at night. more staff and directions will be better
Comment from Hotel Management
Dec 27, 2016 by GM, Hotel Management
Comments from our guests are always welcome as they help us identify any aspects that need improving. Thank you for your suggestions in regards to the lighting in our parking lot. We will keep this in mind as we want all our guests to feel safe and comfortable during their stay. Regardless, we do assure you we have various security measures in place to ensure your safety. We hope you enjoyed all other aspects of your stay and you were able to get a restful night's sleep in our comfy beds. It would be an honor to host you again should you be in the area.