Posted Jul 9, 2016
We arrived late and were "greeted" by a rude employee at the desk who made it clear we were interrupting him in some way. I asked for a late checkout since it was past midnight, and was told flat out "no." This was a first...
We got to our room and found it in disarray, which was also a first (see the photos I have included). It is difficult to overstate how disappointing it was to find our room in this state after a long trip. We picked up our belongings, shuddered in disgust, and went back to the front desk.
We were given another room, but we quickly wished we had just slept in the car. The room smelled so putrid that we chose to sleep shivering with the window open. We dared not go under the covers... I also cut my toe on an exposed nail or staple that was protruding through the carpeting.
I was bracing myself for a 2-3 star accommodation, but I figured there were some standards for any hotel operating in the industrialized world in 2016... Adding to my outrage is the fact that I paid almost $150 to shiver and gag all night, and even cut myself because of poor maintenance.
Lastly, I complained to Expedia about my stay. They were supposed to contact the hotel on my behalf and revert back, but I never received any follow-up from them.
I know there are very few accommodations in this neck of the woods, but this place is a step down from sleeping in your car.
Comment from Hotel Management
Nov 4, 2016 by Jenn, Hotel Management
We are very sorry about your experience at this property. The problems that you encountered during your stay have been brought to the attention of the necessary departments.