Ratings based on 154 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Lovely hotel 2 minutes from Ortigia

Posted Oct 15, 2016 on Hotels
Really nice stay in a lovely hotel with great service, just 2 blocks and 2mins walk from the lovely island of Ortigia
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel, close to Ortygia

Posted Sep 29, 2016
Pros: The simplicity and class, the comfortable room and the great staff.
A wonderful hotel, spacious rooms, accommodating staff. We were very pleased with the boutique feel of the hotel and the graciousness of everyone.
Comment from Hotel Management
Oct 12, 2016 by Maria (Welcome Assistant), Hotel Management
Dear Guest, thank you very much for your positive feedback. All the best.
4 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your feedback. Maria Welcome Assistant
3 out of 5
by A verified traveler

Perfect for 2-3 days.

Posted Sep 8, 2016 on Hotels
Stayed a couple of days. Room was nice, quiet and clean. Good value. The pillows were awful, but that seems to be the case all over Sicily.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Guest, thank you for your visit at Palazzo Cavalieri and your feedback. Palzzo Cavalieris' Concierge Service is pleased to illustrate our guests pillows options. Looking forward to see you again one day in Siracusa. Maria Welcome Assistant
5 out of 5
by Grace

Posted Aug 17, 2016 on Hotels
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Dear Grace, thanks a lot for the 5-star-rating. We wish you all the best. Maria Welcome Assistant
5 out of 5
Recommended
for Everyone
by A verified traveler from Washingto DC

A cool and polished delight

Posted Jul 6, 2016
Pros: The staff, the physical coolness (in the heat of Syracuse!) and the space.
Cons: Cannot think of anything.
Location: The ancient city of Ortigia is on your doorstep - the archeological park is also in walking distance.
The hotel staff were extremely welcoming and friendly. The room was very spacious and with a better designed bathroom than I have had in a number of 5 star hotels. Location is perfectly placed for exploring the city - the only difficulty we ran into was the heavy traffic and finding somewhere to stop the car and park - but the hotel will arrange parking for you if you wish (there is a fee). In the end we were lucky and found free parking on a nearby side street.
Comment from Hotel Management
Oct 12, 2016 by Maria (Welcome Assistant), Hotel Management
Dear Kate, thank you for your visit at Palazzo Cavalieri in Siracusa. We are pleased you had a such wonderful time in Sicily.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2016
Very happy with hotel, staff and good location. Overall a very good experience.
Comment from Hotel Management
Oct 12, 2016 by Maria (Welcome Assistant), Hotel Management
Dear Guest, grazie mille. See you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and clean hotel.

Posted Oct 19, 2015
Overall good experience. Only challenge is the AC. Although there is AC control box in each room it is centrally managed by the hotel. It will only turn on once you ask hotel staff to turn it on and even after the request it will take 5 mins plus to work in your room. You are not able to lower the temperature in the room once the AC does come on. With the weather being 80F+ it was uncomfortable to come back to such a warm room.
5 out of 5
by Nancy from Petaluma

Great little hotel!

Posted Oct 13, 2015 on Hotels
This hotel is exquisite! It is family run and the service is impeccable! All the restaurants that they recommended were fabulous and they really made our stay in Syracusa very easy. The hotel is just a few short blocks to Ortigia which was very convenient and breakfast was lovely!
4 out of 5
Recommended
for Everyone
by A verified traveler from West asussx, UK

Beautiful hotel and well placed for walking.

Posted Oct 8, 2015
Pros: The style and comfort.
Cons: Nothing since the two areas that concerned us, parking and an internal room are largely outside of the hotel's control.
We really liked the hotel for its style, image and position. It was easy to walk to all the main sites from here so we had a day or so off driving. However, the hotel has extremely limited parking which has to be pre-booked, though we didn't know this until we arrived, although the hotel helped us locate a safe place on a side street to leave the car. The room was beautifully appointed but overlooked the glazed central courtyard with no fresh air and I suspect that had we booked directly with the hotel rather than Expedia, we may have been given an outside room. Breakfast was extensive and plentiful and set us up for the day.