Ratings based on 1,440 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Binghamton, NY

Really nice Syracuse Hotel.

Posted Mar 23, 2017
Have stayed here twice while family members were being treated at St Joseph's Hospital. Hotel is 6 minutes from the hospital and included a nicer than expected hot and cold breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Comfortable hotel close to University and Downtown

Posted Mar 20, 2017
Pros: Convenient location.
Cons: Water pressure in shower could probably be improved by replacing dual shower heard with single shower head. Also bathroom ceiling fan loud.
Location: Near Syracuse U., hospitals and Downtown area.
Overall, enjoyed my stay very much. Staff very helpful and room very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Pleasant, clean, and friendly hotel

Posted Mar 20, 2017
Pros: Clean, comfortable, charming rooms
Pleasantly decorated and clean, with old-style charm. Staff was friendly and helpful.
4 out of 5
Recommended
for Families
by A verified traveler from Northampton MA

European feel

Posted Mar 11, 2017
Pros: Old-time European flavor. Looked recently renovated.
Cons: Real utensils instead of plastic throw-aways at breakfast.
Location: Very close to Syracuse University and all that it offers. Good place for parents/ grandparents of students to stay on visits.
Our room was quiet, clean, and comfortable. Inviting sitting area in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Contrecoeur, Quebec,Canada

Near the arena for the hockey game

Posted Mar 10, 2017
It was great the hotel staff are very nice the room was very clean and the bed very good too
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2017
Pros: Staff friendly and helpful
Very nice stay. Pleasantly surprised on how nice the accommodations were and the size of the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2017
Very nice and clean. Would definitely stay again. 😀
4 out of 5
Recommended
for Everyone
by A verified traveler from Lansdale, PA

Good value in Syracuse

Posted Jan 31, 2017
Great staff that accommodated our small group (3 rooms). Good value if you go through Expedia or other sites, don't go direct to hotel. A few minutes drive to SU campus, walkable if needed
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Nice hotel, very quiet and comfortable. Good location, friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Great hotel

Posted Jan 30, 2017
Great staff, room nice and clean. We was really comfortable. Really close to Syracuse University.