Ratings based on 412 Verified Reviews

3.4 out of 5
71% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

3 out of 5

Posted Jan 16, 2017
I stayed in a 1 bedroom and it was quite small. The bathroom sink and shower drained very slowly and was a bit dirty. The bed, however, was clean and comfy. For breakfast they had the typical waffles, juice, pastries, fruit etc. They also had eggs and sausages. The one thing that I didn't like was that you had to go outside to get to your room. The walls were thin and I could hear people talking at 6 in the morning. Overall, quality Inn isn't a bad if you're just looking for a place to sleep.
3 out of 5
by A verified traveler

Posted Dec 10, 2016
We waited at front desk for about half an hour. In the room, we also find the hole on the the bed sheet. Never recommend.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Dear Guest, It is very rare that our front desk attendant would take that long to respond. I will look into who was working and address the issue. Our hotel is newly renovated and we have taken a lot of care to provide our guests with exceptional service. We hope that you will see this as an isolated experience and visit us again in the future. Kind regards, Amanda Short
3 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, United States of America

Posted Nov 28, 2016
Cons: A microwave in the room would have made the stay more convenient.
Our experience was pleasing. The staff members were tremendously hospitable. And, yes they do have full breakfast in the mornings.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Tyrone, We are very happy that you had a pleasant experience with us. Microwaves in the rooms is part of the final renovation list left to do. We hope that you will stay with us in the future. Kind regards, Amanda Short
3 out of 5
Recommended
for Families
by A verified traveler from Ottawa area

Nice Hotel close to Highway

Posted Nov 2, 2016
Pros: Close to good eating establishments
Cons: The bathroom
Location: Many restaurants nearby
Hotel OK, beds are good, room located of first floor and they provided a good continental breakfast. However the bathroom smelled musty.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chalfont, PA

Syracuse

Posted Oct 4, 2016
Overall, the hotel was perfectly located for visiting our daughter at Syracuse university.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2016
Room very clean, staff helpful would stay here again no problem at all.
4 out of 5
Recommended
for Everyone
by A verified traveler from Finger Lakes of NYS

2 night stay

Posted Oct 3, 2016
Pros: the price, breakfast, wifi, convenience in location, accommodating staff.
Cons: more pillows
Location: it was convenient to everything we wanted to do: go out to dinner, thruway, distance from our convention.
STayed 2 nights while i attended a convention at Turning Stone Casino
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 3, 2016
Met all of my expectations, stayed for 2 nights. Room was clean and people were friendly
3 out of 5
Recommended
for Everyone
by A verified traveler from East Syracuse New York

Nice hotel. Close to restaurants

Posted Sep 7, 2016
At first the beds was small for a queen size bed. But I had a good view of the pool and the staff was friendly and nice. Breakfast was good to.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Marc, We are pleased that you enjoyed the view of the pool and breakfast. We hope you stay with us again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 6, 2016
Pros: Clean
Cons: Shower
I liked having Restaurants in walking distance from the room. I slept great and the price was in my work budget.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guest, I am glad that you enjoyed your stay. Thank you for the kind feedback. We hope to see you again in the future.