Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from DC

Posted Sep 22, 2016
Pros: DirecTV. The shower was nice. Breakfast was good. Staff was nice and helpful.
Cons: The A/C and sheets.
Location: The location was not ideal. This was my first time to Syracuse so I did not know much about the area. I did not feel comfortable traveling alone.
The staff was nice and accommodating. The first room they had me in did not have a lock on the door. I asked to be moved and they did so right away. The room was fine. My room was extremely warm, even with the window unit being set on extreme cool. The sheets were not the best, very scratchy. The free breakfast in the morning was nice.
Comment from Hotel Management
Sep 23, 2016 by Viraj, Hotel Management
Hi Wesley, Thank you for staying and leaving us a feedback. Thank you Viraj
5 out of 5
by A verified traveler

Posted Sep 7, 2016
Clean comfortable stay. Would come back again. Great location Downtown.
Comment from Hotel Management
Sep 9, 2016 by Viraj, Hotel Management
Hello, Thank you for staying with us. Thank you
3 out of 5
by A verified traveler from buffalo, ny

Nice hotel, not too many problems

Posted Sep 2, 2016
The only issues I had were the TV didn't work, the rooms aren't really soundproof the shower and the elevator . They should give you a shower mat to use in the shower, It's a bit slippery. And the elevator just sounds bad. After the first time I used it, I didn't use it again.
4 out of 5
by A verified traveler from toronto

Overall good experience

Posted Jul 18, 2016
The only thing that was bad about the stay was that my expedia booking didn't go through to the hotel's system. Luckily the hotel staff had 1 room left.
Comment from Hotel Management
Jul 21, 2016 by Viraj, Hotel Management
Hello Gabriela, Thank you for staying with us. We are sorry about the problem occur about your reservation because of some technical issue. We hope you had enjoy the rooms. Thank you Viraj
3 out of 5
by A verified traveler

Clean and comfortable at a reasonable price.

Posted Jul 16, 2016
This hotel had all the basics, was clean and comfortable at a reasonable price.
Comment from Hotel Management
Jul 17, 2016 by Viraj, Hotel Management
Hi, Thank you for staying with us and rating us. Thank you Viraj
4 out of 5
by A verified traveler

Posted Jul 6, 2016
Nice hotel will plan to stay there again if in that area
Comment from Hotel Management
Jul 6, 2016 by Viraj, Hotel Management
Hi, Thank you for staying with us and enjoying our room. Hoping to see you again. Thank you Viraj
4 out of 5
by Leslie from Rochester NY

Posted Jun 25, 2016 on Hotels
Good stay. Hotel exceeded expectations. We just needed a quick place to stay after a concert but couldn't make the 1 1/2 hour trip home after. Room was clean, newly renovated, and front end staff was friendly. For a quick cheap trip it was good. I wouldn't bring my children however, the room was big enough for only two people. It's an outdoor hotel so I couldn't imagine staying here in colder months walking outside in the hallways.
Comment from Hotel Management
Jun 26, 2016 by Viraj Patel, Hotel Management
Hi Leslie, Thank you for staying with us and feedback. Thank you Viraj
4 out of 5
by Rebecca

Great hotel for the $

Posted Jun 25, 2016 on Hotels
Great hotel for the $.. It was clean and updated. The people working were great! We stayed here for a concert and walked dt to the bus hub for transposition a mile away.. Walking there no issue.. Walking back was a little scary as you have to pass under the interstate.. And for 2 females at 12 am, just a little unsettling.. The hotel it's self, we felt safe! We did hear a little noise from the interstate at night..
Comment from Hotel Management
Jul 17, 2016 by Viraj Patel, Hotel Management
Hi Rebecca, Thank you for staying with us and posting us a feedback. Thank you Viraj
3 out of 5
by A verified traveler

Posted Jun 25, 2016 on Hotels
Comment from Hotel Management
Jun 26, 2016 by Viraj Patel, Hotel Management
Hi, Thank you for staying and rating us. Thank you
2 out of 5
by A verified traveler

Posted Jun 20, 2016 on Hotels
Convenient location to downtown and the highway, but let's just say you would be unlikely to want to take a stroll around the neighborhood in the daytime, much less at night. When we pulled up to the hotel, we thought we had the wrong place with the exterior. But the rooms inside are actually great, and the people working there were super nice.
Comment from Hotel Management
Jun 26, 2016 by Viraj Patel, Hotel Management
Hello, Thank for your valuable feedback. Thank you