Ratings based on 16 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Familiesby David
Great Hotel In SyracusePosted Aug 7, 2015 on Hotels
It was a great family Hotel, around great restaurants, and Destiny USA Mall. I would stay there again.
by A verified traveler
The hotel needs badly some renovation.Posted Jul 25, 2015
The hotel is outdated. Bathroom is old, ventilation very loud and not sufficient. There was a bad smell in the room and it was not very clean.
Comment from Hotel Management
Jul 30, 2015 by Denae, Hotel Management
Thank you for taking the time to share your recent experience at the Residence Inn Syracuse Carrier Circle with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Although we fell short of meeting your expectations during your past stay, I hope you will consider Residence Inn Syracuse Carrier Circle on your next visit to Syracuse so that we can better deliver upon the guest experience you deserve.
for Couplesby Pamela
Posted Jul 23, 2015 on Hotels
for Couplesby A verified traveler
Posted May 19, 2015 on Hotels
for Familiesby A verified traveler
Posted Jan 8, 2015 on Hotels
for Couplesby Tyler from Canada
Will stay againPosted Nov 26, 2014 on Hotels
Very nice hotel... Friendly staff at the front desk. Well worth the little bit more money then other hotels in area... You definitely get your monies worth. 5out of 5
for Personal Eventby Matthew
Posted Oct 30, 2014 on Hotels
for Personal Eventby A verified traveler
Good Hotel, Great Service, Pet FriendlyPosted Oct 26, 2014 on Hotels
I needed a nice, pet friendly room. This hotel fit the bill. The staff was extremely friendly and helpful. The rooms could use a little updating, but overall, would recommend this hotel.
for Personal Eventby Linda from Ontario, NY
Extremely satisfied!!Posted Apr 7, 2014 on Hotels
What a beautiful hotel! Very clean and comfortable. I wish we were staying more than 1 night so we could use the kitchen, but we will definitely be back. Highly recommended!
for Overnight Stay Before Destinationby A verified traveler
Good place to sleepPosted Feb 18, 2014 on Hotels
We arrived at 11pm and left at 7pm so our only experiences were beds, bath and breakfast. The room was clean and relatively comfortable (the mattress was too soft for my comfort but others may be fine with that). Breakfast was high-quantity and okay-quality - typical for a hotel at this price point.