Nice hotel close to town
Posted Jul 9, 2013
From my initial contact with the hotel staff to the time of our departure, I felt very welcomed and cared for/about. I wanted to add a second night's stay, and it was no problem. They even honored the discounted rate that I got with Expedia. Very generous with refrigerator stocked with complimentary soda, juice, water and a basket of complimentary microwaveable oatmeal and cookies, granola bars, and snacks. Thoughtful complimentary vanity items (makeup removing towelettes, shoe shine cloth, vanity kit, etc.). The room, bathroom, and foyer were immaculately clean. Nice little touches of shaped hand towel on the bed (similar to what they do on cruise ships), nice presentation of washcloths and first sheet of toilet paper. A hand-written note from Terri, Manager of Guest Services, upon arrival and day before departure. Personalized welcome letter from Toni and Curt. Helpful brochures of area attractions and restaurants. Housekeeping had soft music playing on the stereo both days/nights when we entered our room. Fresh towels each day and Housekeeping even put away the dishes I had left out to dry--did not expect them to put away our dishes. Fresh tea towel and dish cloth each day. Ample dishes, silverware. We have already recommended this hotel to our friends.