Reception

Reviews of Springhill Suites by Marriott Syracuse Carrier Circle

3 out of 5
Springhill Suites by Marriott Syracuse Carrier Circle
6580 Weighlock Drive, East Syracuse, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 760 reviews" "
Rating 8 - Good. 244 out of 760 reviews" "
Rating 6 - Okay. 35 out of 760 reviews" "
Rating 4 - Poor. 12 out of 760 reviews" "
Rating 2 - Terrible. 8 out of 760 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room. Very nice staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wheelchair accessible, great floorplan, and GREAT STAFF
Stayed 1 night in Apr 2024

8/10 Good

Ricardo

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It's ok.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
The hotel worked out perfect for one night for my two teenage boys and I! The room was great!!
Stayed 1 night in Mar 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Janet L.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍…clean property with attentive staff. Included breakfast is from 7 AM - 10 AM. The gym is 24 hrs. The pool which is indoors is open until 10 PM. Of course, parking is on site.
Stayed 1 night in Feb 2024

8/10 Good

Tomica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
More chairs in pool area . There weren’t enough for the amount of people that were in there . All in all good experience.
Stayed 1 night in Feb 2024

4/10 Poor

Atara

Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Stayed 1 night in Feb 2024

8/10 Good

Ebony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2024

10/10 Excellent

Michael, Binghamton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Totally lived up to the ratings. Great breakfast, roomy, clean and comfortable beds.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rachel

Stayed 1 night in Nov 2023

10/10 Excellent

Ruthie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful and the beds insanely comfortable. Breakfast was plentiful and delicious. Perfect for a busy weekend in a new city. Thank you so much.
Stayed 1 night in Nov 2023

10/10 Excellent

Santhosh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is ordinary
Stayed 1 night in Oct 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023

8/10 Good

Delta

Traveled with partner
Easy to get to from the highway with lots of parking.
Stayed 1 night in Oct 2023

10/10 Excellent

GISEL, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for families.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Disliked: Cleanliness
Cleaning staff more concerned about playing their music in the hallway instead of doing their job cleaning rooms properly
Stayed 1 night in Oct 2023

10/10 Excellent

Michele

Stayed 1 night in Oct 2023

10/10 Excellent

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Melissa

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The room was disgusting and dirty. I was not happy at all. Things where covered in dust too. Fridge wasn’t cleaned out!!! It was very upsetting and the pictures look nothing like the place. The pool is small it was very disappointing especially at $200 a night ??? That’s just outrageous!!! The toilet was disgusting as well and not cleaned properly!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Rosalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . The room was comfortable and very clean . Enjoying my stay here .
Stayed 1 night in Sep 2023

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Carrier Circle
Stayed 3 nights in Sep 2023

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing
pleasant and relaxing for a golf weekend
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael, Binghamton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and spacious. This has been our go to hotel every time we visit the Syracuse Area
Stayed 8 nights in Aug 2023

8/10 Good

Yuefei

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again
Stayed 1 night in Aug 2023

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Jerika

Traveled with family and small children
Too expensive a night originally it said $156 l. They charged $296. Expedia be tricking you. Definitely not worth the rate per night. Also the pool had so many people jumping and diving yelling you couldnt even think
Stayed 1 night in Sep 2023

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were more things that you could walk to but the property is great. Clean and spacious.
Stayed 1 night in Aug 2023

10/10 Excellent

THILLAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Rosemary

Liked: Cleanliness
Everything clean, great staff!
Stayed 1 night in Aug 2023

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. Hallways had an odd smell, but overall clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely quiet and very comfortable room. Good breakfast. No dining options close by
Stayed 1 night in Aug 2023

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Carmen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Breakfast available was very good.
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, rooms are getting a little dated. Breakfast included was great! Good location to get for shopping and restaurants. Make sure you ask for your room to be cleaned if your there more then one night as we assumed it would be cleaned and it wasn’t. We found out when we checked out you have to ask.
Stayed 2 nights in Aug 2023

8/10 Good

Georgi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay overnight during the trip
Stayed 1 night in Aug 2023

8/10 Good

Brandon

Stayed 1 night in Aug 2023

6/10 Okay

Khaled, Stittsville

Liked: Cleanliness, staff & service
The property was ok .. staff is nice but WFi was horrible and never worked. We got full signal with no internet.
Stayed 2 nights in Jul 2023

10/10 Excellent

Adepoju

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home
Stayed 2 nights in Jul 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jul 2023

10/10 Excellent

Susan

Stayed 1 night in Jul 2023

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities
We love the room and very good breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey, Allison Park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, spacious & clean modern rooms
Stayed 1 night in Jul 2023

10/10 Excellent

Tiana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2023