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Reviews of Whispering Winds

2.5 out of 5
Whispering Winds
4223 E Genesee Street Rd, Auburn, NY

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 154 reviews" "
Rating 8 - Good. 67 out of 154 reviews" "
Rating 6 - Okay. 17 out of 154 reviews" "
Rating 4 - Poor. 8 out of 154 reviews" "
Rating 2 - Terrible. 6 out of 154 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

George

Disliked: Amenities
Nothing special and not cheap.
Stayed 1 night in Apr 2024

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to town.
Stayed 4 nights in Jan 2024

8/10 Good

Lindsey

Its quiet and the motel management are honest and trustworthy. Only complaint is the shower is cold and the coffee is week.
Stayed 1 night in Dec 2023

10/10 Excellent

April

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from SJ on Nov 10, 2023
Thank you for your review. We are glad you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place
Great place for a little get away. Our room was clean and nice for the price. Staff was friendly.
Stayed 1 night in Oct 2023
Response from SJ on Oct 28, 2023
Thank you for your kind words. Hope to see you back soon.

10/10 Excellent

Deighton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very great value and clean room. Super friendly and helpful staff!
Stayed 2 nights in Oct 2023
Response from SJ on Oct 28, 2023
Thank you for your kind words. Hope to see you back soon.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023
Response from SJ on Oct 28, 2023
Thank you for your review. Hope to see you back soon.

6/10 Okay

MOLLY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from SJ on Oct 28, 2023
Thank you for your review. Hope to see you back soon.

6/10 Okay

Pina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from SJ on Oct 9, 2023
Thank you for your review. We hope to see you back soon.

8/10 Good

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whispering Winds was our option for a couple of nights while in town for a wedding. Looking for a more cost effective stay, they were a great option. It was easy to check in and out and within a 3-5minute drive to all we needed.
Stayed 2 nights in Sep 2023
Response from SJ on Oct 5, 2023
Thank you for your review. We hope to see you again.

2/10 Terrible

Verified traveler

We did not stay. Nobody at Check-in desk but a paper & key. Used key to look at the room. Did not match advertised pic & was not suitable. We put key back on desk (still no one there) and left to go somewhere else.
Stayed 1 night in Sep 2023
Response from SJ on Oct 5, 2023
Its unfortunate that your experience was not as expected. We'd love to make things right if given another opportunity.

8/10 Good

John Brian

Traveled with family
Liked: Staff & service, room comfort
Front desk staff was extra considerate, called to verify late check in.
Stayed 2 nights in Sep 2023
Response from SJ on Oct 5, 2023
Thank you for your review. We hope to see you again.

8/10 Good

Philip

Traveled with partner
Liked: Staff & service, amenities
The manager was extremely friendly and helpful and made the experience decent. The property is in fair condition. We unfortunately were housed next to some very rowdy people. The place will work for you if higher end properties are not available or you are just looking for a comfortable bed.
Stayed 4 nights in Aug 2023
Response from SJ on Sep 18, 2023
Thank you for your kind words. We are glad you enjoyed your stay. Hope to see you back soon.

8/10 Good

Kevin, cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Response from SJ on Sep 18, 2023
Thank you for your kind words. We are glad you enjoyed your stay. Hope to see you back soon.

4/10 Poor

Stephen, Eugene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Summary: An overpriced, faded, unmaintained property with a shower I wouldn't step into. What a disappointment! I figured staying on old US20 just outside of Skaneateles would be pleasant. In entering the driveway, it was obvious the grounds are not maintained. Grass uncut, "farm art" vehicle parked in front, poor paint, etc. I could go on. Somewhat like an Airbnb there was no one to check in with, but rather a phone number to call to get the lockbox key code. We got in without any fuss. The only time we saw any "caretaker" was the morning after to collect payment (he came to our room door to do this). Any notion of a nice "family motel" does not apply here. The room was (once) as pictured but the interior of the building was at least as bad as the exterior. The bed was OK. The bathroom was in desperate need of a remodel, and even without the there is no excuse for its dirty condition. The shower curtain had substantial mildew along the bottom, and the floor of the shower was quite dingy. (Irony alert- there is an envelope on the dresser so you can be sure to tip the housecleaner. Is there one?) A terrible value- possibly the worst value of any stay in the last 20 years. Expedia won't let me mention cost. I would urge you to avoid this property.
Response from SJ on Sep 18, 2023
We regret the fact that we weren't able to make your stay as conformation as expected. We would love to make things right if given another opportunity.

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

4/10 Poor

Gregory

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The door to our room was an inch off the ground allowing bugs to come in. They were all over the room. There was no way to check in when we got there. Finally the owner showed up. I do not know how this place has an 8.4 rating.
Stayed 1 night in Sep 2023
Response from Shaz on Sep 10, 2023
We get the whole property sprayed every month for bugs and havent had any complaints from guests untill now. We will definately look into it more deeply.We do understand that your stay could not be as comfortable as expected and will ensure to do so when given another oppertunity. It has been a pleasure hosting you. Hope to see you back soon.

2/10 Terrible

Thomas, West Seneca

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The grounds were not kept up. Shabby. Pool closed and broken. We were put next to a room with a trashed car and loud and abusive “guest”. Will no be back. Sad place
Stayed 1 night in Aug 2023
Response from SJ on Aug 26, 2023
Its unfortunate that your stay was not as pleasant as expected however, please understand that your booking was made online and room number was not manually selected from our end. Furthermore, unfortunately we have no control of which vehicle our guests come in. Our management took immediate action on the noise complaint you made and moved you to a double room with no extra charges. Alternate pool access was also provided by our team at the time of check in. We understand that your overall experience could have been better and we will try our best to make it so if given the opportunity. Thank you.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay on a budget
Showed up pretty late our first night and the owner had called me to see when he could expect us to arrive. Owner was very helpful. Room was clean. Certainly not a 5 star hotel, but good enough for a 2 night stay. Bathroom was a little small, but clean and we had no issues. Window A/C unit was pretty loud, but we kept it running all night for some white noise. Beds were comfortable. No complaints.
Stayed 2 nights in Aug 2023
Response from Shaz on Aug 23, 2023
Thank you for your kind words. Im glad you enjoyed your stay. Hope to see you back soon.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and very clean.
Stayed 1 night in Aug 2023
Response from Shaz on Aug 22, 2023
Thank you for kind review. Hope to see you back soon.

10/10 Excellent

Margaret

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our getaway weekend
Clean and comfy room...an old fashioned look motel with a pool (which unfortunately wasn't working the weekend we were there) but so much to do down in Skaneatlas, NY..very pleasant owner. Flat screen TV, fridge and coffee maker in the room. Chairs to sit on right outside your room...no need to stay in a big fancy hotel when this little gem is waiting for you.
Our place for weekend!!
So comfy bed!!...loved the old fashion panelling in the room.
Stayed 2 nights in Aug 2023
Response from Shaz on Aug 22, 2023
It was wonderful to have you stay with us and we are very happy to see that you enjoyed your stay. Hope to see you back soon.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small roadside motel. Doesn’t look like much from the outside, but room was spacious and clean, and management was super courteous , friendly, and accommodating. Would stay again !
Stayed 2 nights in Aug 2023
Response from Shaz on Aug 22, 2023
Thank you for your kind words. We are glad that you enjoyed your stay. Hope to see you back soon.

6/10 Okay

Amy

Stayed 3 nights in Aug 2023
Response from SJ on Aug 17, 2023
Thank you for reviewing our property. We hope to see you again soon

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from SJ on Aug 5, 2023
Thank you for reviewing our property. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from SJ on Jul 30, 2023
Thank you for reviewing our property. We hope to see you again soon.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from SJ on Jul 30, 2023
Thank you for reviewing our property. We hope to see you again soon.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property manager went out of his way to make sure we had everything we needed - way above and beyond our expectations. The room was very clean and there was covered parking right outside the door. There was even an outdoor sitting area complete with a citronella candle! It was also a nice surprise to be given a list of local places with a short description about them and what they were known for. We would definitely stay here again.
Stayed 3 nights in Jul 2023
Response from SJ on Jul 9, 2023
Glad to know that you enjoyed your stay and It makes us really hapy to have made your stay with us a memorable one. Hope to see you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay. Clean and quiet spot to relax
Stayed 1 night in Jun 2023
Response from SJ on Jun 28, 2023
We are glad you enjoyed your stay. Hope to see you again soon.

8/10 Good

Karen A

Liked: Cleanliness, staff & service, room comfort
Broken toilet
Everything was excellent except the toilet didn’t flush.
Stayed 1 night in Jun 2023
Response from SJ on Jun 21, 2023
We have addressed the issue and apologize for the inconvenience. Hope to see you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a cabin in the woods.
Old fashioned mom and pop motel that we love. The curb appearance is a little shabby, but the room was clean and perfect for our one night stay. Close to Skaneateles and Auburn which was convenient. The owners were very personable.
Stayed 1 night in Jun 2023
Response from SJ on Jun 16, 2023
Thank You for your kind words. It makes us happy to hear that you enjoyed your stay, Hope to see you again soon

10/10 Excellent

Melissa M, Endicott

Liked: Cleanliness, staff & service, property conditions & facilities
loved the carport and outside table area! nice, quiet and clean.
Stayed 1 night in May 2023
Response from SJ on Jun 3, 2023
We are glad you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. Fresh and cleam rooms. Easy parking and great WIFI. Marty W. Winfield , NY
Stayed 1 night in May 2023
Response from SJ on May 29, 2023
Thank you so much for your kind word. We hope to see you again soon.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whispering wind SCREAMS "great!"
I wasnt sure at first about the rooms because of how much cheaper they were than everything close by, but was plesantly surprised to find a cute, clean room with a comfortable bed, plenty of pillows and the option of snacks! The shower water stayed hot for an extra long shower and had a hanging shelf for toiletries! The covered parking is a hige plus, and there is also outdoor seating with a table to relax outside. I only wish I had come later in the season when the pool is open!
Stayed 2 nights in May 2023
Response from Sheikh Jamil on May 15, 2023
Thank you for your kind words, it makes us happy that you enjoyed your stay. We will be opening the pool by the end of this month. We sure hope you come back again whenever you get the chance. Hope to see you again.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was quaint and cute .
Stayed 1 night in May 2023
Response from SJ on May 15, 2023
We are glad you enjoyed your stay.

2/10 Terrible

Mokhtar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from SJ on May 12, 2023
We feel sorry that things didn't work out for you and your travel plans changed last moment. We would have loved to host you.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good except…
Everything was good except… no breakfast as advertised, and no one to contact about it.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Very conveniently located with an easy check in and check out. The room amenities, including 2 luggage racks, and a comfortable bed were fine. The shower was awfully small.
Stayed 1 night in Oct 2022

10/10 Excellent

ANN, North Olmsted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute motel with car ports for each room. Very clean.
Stayed 1 night in Oct 2022

8/10 Good

Vivian

Stayed 4 nights in Sep 2022

8/10 Good

Bruce

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room was its own individual bungalow, parked under the adjacent carport. The room was very spacious, good sized beds, had a refrigerator & coffee maker, also complimentary beverages & breakfast bars. No one was in the front office but they sent me a text message informing us of our room number, the door was open & key left inside. We would definitely stay again.
Stayed 1 night in Aug 2022

6/10 Okay

Pearl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we arrived the clerk was just leaving around 6pm. The email I received from Expedia said the front desk was open until 9pm .The clerk was nice and reopened the office to check us in .She had no idea that Expedia has them listed with a desk clerk until 9pm.The clerk said that they sent me a email regarding late check in I never received that e mail. I did show the clerk the email I received from Expedia stating open desk until 9pm. Over all It is a nice place .The setting is more of a cottage than a motel. We did not stay long enough to use the pool so no comment there. Continental breakfast consisted of 2 orange juice 2 apples 2nutrition bars and a bag of cheezit ,coffee maker in the room and 2 pre packed coffee filters half and half in fridge I recommend calling ahead if you will be arriving after 6pm
Stayed 1 night in Aug 2022

10/10 Excellent

Anna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little place. Perfect for a night away
Stayed 1 night in Aug 2022

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
Super convenient to Beak and Skiff Orchards for a concert. Clean. We literally just slept there. Had an old moldy smell to it but running the AC took care of it.
Stayed 1 night in Aug 2022

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the simple, 50s style motrl, was clean and comfortable and We loved the beautiful surroundings.
Stayed 1 night in Aug 2022

8/10 Good

Audrey, Gatineau

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. It was in a great location.
Stayed 1 night in Aug 2022

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice retro motel. New owners have given a facelift and know it needs major reno but as is it's very nice. Right now if they could increase the light in the room and have an animal secure garbage area that would be great.
Stayed 2 nights in Jul 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, affordable
Relaxing place , nice tables outside in the shade by the door, a little musty in the room but the A/C took care of it. I would stay there again for sure
Stayed 1 night in Jul 2022