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Reviews of Southern Crest

3 out of 5
Southern Crest
Old No-2, New No-3, Venkatanarayana Rd., T. Nagar, Chennai- 17, Chennai, Tamil Nadu

Reviews

6.2
Rating 10 - Excellent. 2 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Only advantage was it was close to t nagar so shopping was made easy
Stayed 3 nights in Dec 2018
Response from subramanian gm on Jan 1, 2019
thanks pl inform about service for improvement thanks subramanian

6/10 Okay

Krishmar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude front desk staff. Not helpful and very lazy too. No water supply in the room toilet. Some one came after so many calls and got water flowing only in wash basin taps . Very poor . Not worth for the money. Stayed only one night

8/10 Good

ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Muthukumarasamy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever stay
One of the room boy stole my sun glasses.

8/10 Good

Ram, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Office and center of Chennai.
It was a nice stay at Southern Crest, this is my third time I stayed here. Best part is breakfast they serve a decent breakfast other than local food.

6/10 Okay

sridharan, Bengaluru

Liked: Room comfort
Hotel service at Chennai.
Hotel location was very convenient. House keeping needs improvement. In room coffee/tea replenishment needed reminder.WiFi connection goes off,often,needs attention.

10/10 Excellent

Anil, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location helpful staff great breakfast
I have stayed several times in this hotel and always have enjoyed my stay. The staff specially Mr Parthiban have gone out of the way to make our stay great. The location of hotel is close to shopping area of usman road, the morning breakfast is extensive, wifi is free with decent speed, rooms are big and with air condition. I would stay here again and highly recommend it!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negative Feedback
The management of this hotel is not upto the expectation. They are charging extra amount over whatever we have paid already at the time of check in. And are not able to give any explanation of that charge. Never like to deal with such hotel management.

8/10 Good

Siva

Liked: Staff & service, property conditions & facilities

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Food was good because of good cook. Good service !
Food was good because of good cook. Good service ! Staff need to improve their comn skills for non Tamil speaking guests.

4/10 Poor

rahul, Downers Grove

Disliked: Staff & service
Average hotel and not so friendly staff
The staff does not understand hindi Hotel does not believe in customer service. Food and service Charges are commensurating to the quality and service

2/10 Terrible

siva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Muttu, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad smell in the room. Aircondition doesn't work terrible toilets

4/10 Poor

kumar, singapore

Disliked: Staff & service
Shopping near by
Only good thing about this hotel is located near to shopping

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - easy walk to main shopping area. Comfortable and friendly staff. Food was good but not much variety. Hotel does not have "travel desk" unlike some other hotels in Chennai ie no ready access to tourist activities in Chennai. If I travel again I would stay there.

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel @ affordable price
Everything was great. Ambiance, staff, food and moreover at the heart of the city. Definitely recommend this.

6/10 Okay

harish, bangalore

Liked: Cleanliness, property conditions & facilities
great location
This hotel is adjacent go pondy bazaar and get new chetty road lots of eating and shopping options

8/10 Good

Rohit Aggarwal, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Facilities
nice experience

6/10 Okay

Chandran, singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor reception Service at night
It was a pleasant stay except for the night of 21/7/13 night staff was rude when I checked in and my taxi fare to airport was wrongly quoted. Taxi man demanded for 120/- for that then the fare I was informed.

8/10 Good

Pamini, London

Liked: Cleanliness, staff & service, room comfort
It served the purpose. Chennai shopping 2 min walk. Breakfast was good and when requested different they obliged. Rooms are comfortable and Ac/Hot water working well. Nothing bad say. Value for the money.

8/10 Good

Pamini, London

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable stay
It served the purpose. Chennai shopping 2 min walk. Breakfast was good and when requested different they obliged. Rooms are comfortable and Ac/Hot water working well. Nothing bad say. Value for the money.

6/10 Okay

Pamini, London

Liked: Cleanliness, property conditions & facilities, room comfort
Reasonable stay
It served the purpose. Chennai shopping 2 min walk. Breakfast was good and when requested different they obliged. Rooms are comfortable and Ac/Hot water working well. Nothing bad say. Value for the money.

6/10 Okay

Rao Batchu

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Close to Pondy Bazar and T.Nagar jewellery shops
Poor visibility of the hotel. Located in the middle of shops and there is no frontage. Poor amenities --no hand towels or napkins. TV did not work every time it was turned on and called the maintenance two times. Poor front desk area-- it is like an office room with glass door and is located in the 2nd floor. Complimentary breakfast, compared to similar other hotels, has very limited choices..no omlett or dosa.

8/10 Good

Peter Sickles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, but rough around the edges
Overall, it was clean and comfortable, if not spectacular. The staff was excellent and very friendly and helpful. My only two real complaints were intermittent hot water and WI-FI. Continually having to renew my Internet access code was a real annoyance and completely unnecessary. They should issue codes that are valid for the duration of your stay, as do many other hotels.

8/10 Good

Ravi, Perth WA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
If you have partner who likes to shop, then ideal location. 5 minutes walking to shopping paradise. Only thing that I would like to see improvement is the morning breakfast. Very limited selection. Hotel is clean and well maintained.

8/10 Good

Gopalakrishnan, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Southern Crest , Chennai
Hotel rooms are very good. However, room service is some what slow and House keeping boys do not come quickly. It needs repeated phone calls to get the assistance.

4/10 Poor

Jerry, Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not clean
It's a terrible hotel!! not clean~!!