Ratings based on 200 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Great hotel

Posted Jan 3, 2018
Very comfortable. Excellent food. Fabulous pool. Hard to find negatives.
Comment from Hotel Management
Jan 10, 2018 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2018
Beautiful hotel, wonderful staff and an excellent stay
Comment from Hotel Management
Jan 10, 2018 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very cordial staff

Posted Dec 22, 2017
Terrific . Staff really goes out of their way and very polite
Comment from Hotel Management
Dec 27, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Nice hotel near ocean, but can't use the beach.

Posted Dec 18, 2017
Pros: Cleaniness of the hotel and courtious cheerful staff
Cons: Should look into employ local staff, who can speak local language. Restraurant should be encouraged to include a la carte menu
Location: Location is good, away from the busy streets of Chennai, cleaner area. Wasn't aware of any activities in the area.
Staff were courtious and cheerful. Unfortunately most of them could not communicate in local language. Clean hotel. Restraurant is very expensive and did not have 'a la carte' menu.
Comment from Hotel Management
Dec 27, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa,
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Luxurious with outstanding service

Posted Dec 14, 2017
Excellent hotel with exceptional service. Every member of staff was helpful and extremely friendly. Enjoyed the restaurants, particularly China XO. Pool fantastic with great service from Chandra in particular. Also had a massage in the Spa which was also very good.
Comment from Hotel Management
Dec 27, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa
5 out of 5
by Maya

Amazing

Posted Sep 18, 2017 on Hotels
Amazing as always, especially the staff, from check in to the room service, and especially the gentleman who did our check in and a Ms Rose, exam play service
Comment from Hotel Management
Oct 10, 2017
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the Hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
5 out of 5
by Estelle

Posted Sep 15, 2017 on Hotels
Comment from Hotel Management
Oct 10, 2017
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the Hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
5 out of 5
by Teresa

Relaxing long weekend

Posted Aug 9, 2017 on Hotels
An exceptional hotel experience. Nice size room with all the comforts of home. The pool was a lovely relaxing spot. The service from arrival to departure was exceptional. Would recommend this establishment to anyone and look forward to a return visit.
Comment from Hotel Management
Sep 11, 2017 by General Manager, Hotel Management
Dear Guest, It was a pleasure having you stay with us at The Leela Palace Chennai. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your expectation. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Regards, KM Chengappa, General Manager.
5 out of 5
by Mark

Posted Jul 31, 2017 on Hotels
Excellent Service and Location
Comment from Hotel Management
Aug 8, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the Hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Staff is helpful, excellent dinner buffet.

Posted Jul 27, 2017
Pros: Excellent dinner buffet, not advertised too well.
Cons: Gym should open at 5 am instead of 6 am.
The view was excellent on the beach side. Sunrise was great! The rooms lighting system should be demonstrated by the staff upon entry. Staff gave excellent recommendation on various items. Dinner buffet is great and should be advertised better.
Comment from Hotel Management
Aug 8, 2017 by General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to write such positive comments. Your appreciation about the Hotel is very encouraging and a great source of motivation for all of us. We all graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager