Ratings based on 201 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland USA

Check in confusion

Posted Aug 19, 2017
Change in check in time was not communicated during booking. No longer 24 hour check in. Booked for one night stay. Was informed by hotel staff it was for 12 hours stay. After much back and forth was approved to check in. Was stressful after a long trip to hotel
3 out of 5
by A verified traveler from UK

Great location, rooms need to be updated

Posted Jul 17, 2017
Pros: Courteous staff and excellent service. Great location.
Cons: Rooms need to be updated - poor maintenance, tired decor.
Location: Great location for shopping in Chennai.
I've used this hotel on all my visits to Chennai for the past 10-12 years. The staff are excellent as always - courteous and helpful. Breakfast is excellent with a choice of a number of dishes. Similarly lunch in Main Street, is also good. The rooms need to be updated though - maintenance seems to be poor. In this visit, I had to ask for a different room as the one allotted to me initially was smelly. In the second room that I eventually stayed in, rainwater came in through the closed windows! Bathroom doesn't have an exhaust - so all steam has to be let out into the bedroom. I wouldn't visit again if these conditions continue. However, if they update the rooms, I would go back - for the excellent service by their staff and great location.
2 out of 5
by A verified traveler

Disappointment

Posted Jul 12, 2017
found cockroach in the toilet, noise from 2nd floor disco can be heard from 11th floor, reception did not come back to me for changing rooms when promised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2017
My father had a pleasant experience staying at this hotel
4 out of 5
by Sandeep

This traveler left a rating score only Posted May 30, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

nice central location

Posted May 7, 2017 on Orbitz
comfortable. not needed.bkhkhjuoipoioioi hkhghkhkhkjh ghjggjhghggg
4 out of 5
by Anil kumar

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from London

It is very near the shopping district

Posted Mar 30, 2017
Pros: Staff very pleasant and helpful
Cons: The hotel overall needs a refub
Location: In the heart of Chennai and very near shopping district
The outside look and feel very good. They have a reasonably good restaurant
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Bangalore

A comfortable Hotel at the place of Happening

Posted Mar 26, 2017
Pros: nice variety of food. Smiling Staff
Cons: Room service could improve
Location: Very nice location
I must have stayed in this Hotel for more than 25 occasions. Always felt more than satisfied.. This time also had the same satisfaction but for the room charges. Expedia has deceived at the time of booking by not revealing the full fact of additiona Taxes. I could have booked the same hotel at much lower cost. Otherwise it was a very nice experience. Some of the staffs are working for more than 10 years. Up keep is nice. Location is very nice.