Ratings based on 1,159 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Tennessee

Nice Hotel but uncomfortable bed

Posted Sep 17, 2017
Pros: The staff were excellent.
Cons: Bed comfort.
Location: Close to the Providence RI airport. Lots of good restaurants nearby.
The staff were very attentive in every way. The breakfast was typically good in the style of Hampton Inns. The bed was uncomfortable and that, in the end, is what I need most. I had a presentation to give the next day and hardly slept a wink.
Comment from Hotel Management
Sep 21, 2017 by Lauren P., Hotel Management
Thanks Dwayne! I am sorry about the bed, usually guests love our beds! We will look into this particular one and rectify this! Thanks for letting us know!
4 out of 5
Recommended
for Everyone
by A verified traveler from albany

Close to our event

Posted Sep 16, 2017
It was a short trip so no much to comment. Maybe next time!
Comment from Hotel Management
Sep 21, 2017 by Lauren P., Hotel Management
Thanks Chris! Come back when you can stay longer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2017
Everything about hotel was great except our bed. Mattress was worn out and we kept rolling to center. Staff was wonderful though
Comment from Hotel Management
Sep 14, 2017 by Lauren P., Hotel Management
I am sorry about your bed! We will look into this so we can make sure another guest doesn't have this same issue.
4 out of 5
by A verified traveler

Decent place

Posted Sep 11, 2017
Nice facility in a good location right off the highway near the airport. Only flaw was the elevator was out and we were on the third floor. There were other lifts but we were in the rear with only one nearby. Breakfast was good. Clean rooms.
Comment from Hotel Management
Sep 14, 2017 by Lauren P., Hotel Management
Thank you and come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quite hotel. Great breakfast. Great staff.

Posted Sep 9, 2017
Pros: The breakfast was outstanding.
Cons: The condition of the furniture in the room.
Location: The location was good and only 10 miles from RSDI college.
The furniture in the rooms were a bit dinged up and closet is in the window but overall good. I left my coat in the window closet and the staff sent it back to me within a week. Amazing service. They actually did exactly what they said they would do.
Comment from Hotel Management
Sep 14, 2017 by Lauren P., Hotel Management
Thank you for staying with us and I apologize about the room furniture. We are working hard on rectifying this issue that we have a in couple rooms. We hope you come back to see the progress!
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel is nice, but

Posted Sep 8, 2017
Pros: Using Expedia
Cons: Make sure all doors work
Location: The location was fine
Well... I saw two ants in the room and the bathroom door would not closed.
Comment from Hotel Management
Sep 14, 2017 by Lauren P., Hotel Management
We will look into the door issues you had and I am very sorry about the ants in the room! That is not typical of our hotel and we will address it at once!
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice Hotel

Posted Sep 8, 2017
We had a great experience. Breakfast was really nice. The gym was clean. The pool and hot tub were a great way to end a busy day. One of the perks of staying here was using the shuttle to get to dinner. After a long drive it was really nice to have someone else drive us to dinner and back.
Comment from Hotel Management
Sep 14, 2017 by Lauren P., Hotel Management
Thank you so much for your 5 star review! Come back and stay with us any time you are in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterey, California

Nice hotel with super friendly staff!

Posted Sep 6, 2017
My flight got in earlier than expected, but the shuttle picked me up from the airport and the hotel let me check in 4 hours early. The staff was so kind and accommodating. The room was super clean and the housekeepers made it look amazing everyday! The breakfast is wonderful, tons to choose from! The location is great too! I will definitely be back on my next trip.
Comment from Hotel Management
Sep 7, 2017 by Lauren P., Hotel Management
Thanks JayCee! We are here take care of YOU! That is what our "Hamptonality" hospitality is all about! Come back any time!
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Hampton Inn service

Posted Aug 30, 2017
Lower than average Hampton Inn price with the same Hampton Inn services.
Comment from Hotel Management
Sep 7, 2017 by Lauren P., Hotel Management
Thanks for staying! We are glad you enjoyed our competitive pricing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Say YES to Hampton Inn & Suites in Providence

Posted Aug 27, 2017
Pros: Everything
Great Coffee Bar & Breakfast Offerings. Great Water Pressure, Extra Blankets. Centrally located. Our daughter is going to Roger Williams University and it is the ideal distance.
Comment from Hotel Management
Sep 7, 2017 by Lauren P., Hotel Management
We say YES to having you as our guest! Come back again soon!