Ratings based on 51 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel and great value!

Posted Dec 25, 2016
We really enjoyed our couple of days at the Sofitel. We hope to visit again in April. The only comment was that the restaurant food was not up to the standard of this very nice hotel.
Comment from Hotel Management
Dec 26, 2016 by -, Hotel Management
Dear our valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good resort very comfortable

Posted Dec 19, 2016
The stuff was very kind The room big and clean An excelent resort
Comment from Hotel Management
Dec 21, 2016 by -, Hotel Management
Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Amasing for relaxing good servise
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Taba Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibrahim MANSOUR
4 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Guest Thank you for your review. We are very pleased hearing that our service have met with your expectations and that you have enjoyed your stay and will be returning back and off course your support to us. Regards
2 out of 5
by A verified traveler

not so good

Posted Sep 17, 2016 on Orbitz
Pros: beautiful rooms
beautiful property, needs update, no internet except in lobby, one employee was there when we arrived at 3am , was the same employee at 11am when we left.
Comment from Hotel Management
Nov 15, 2016 by Front Office Manager, Hotel Management
ear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from EGY

Boring

Posted Sep 12, 2016
The hotel is nice, perfect for relaxation and in a good condition but the hotel itself and Taba area in general are extremely boring.
Comment from Hotel Management
Sep 18, 2016 by Front Office Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards
5 out of 5
by Khaled

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Sep 17, 2016 by General Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards Front Office Manager
3 out of 5
by A verified traveler

Posted Feb 5, 2016
Nice hotel good facilities but no Eurpean visitors when I arrived. Also I had to upgrade to full board as impossible to leave hotel due to strict security. Do not book this hotel as budget deal it is not reckon on £70 per day plus with no bus excursions available pity because staff try hard although they try to charge me £42 I did not owe and delayed my check out as a result.
Comment from Hotel Management
Feb 21, 2016 by Front Office Manager, Hotel Management
Dear Guest Greetings Thank you for your comment We feel sorry that our services have not with your expectation however we would have very much appreciated if you have raised your concerns to us during your stay to make sure that your stay is as enjoyable as it should be I would like to assure you that at Sofitel, guest satisfaction is our main concern I hope you may give us another chance to better serve you in the future. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect spot for family vacation!

Posted Jan 16, 2016
We enjoyed a lot our stay in Sofitel Taba Heights. The hotel was almost empty, but fully functional, which made the setting very exclusive. All the facilities are nice, food is good and the value of money is exceptional!
Comment from Hotel Management
Jan 17, 2016 by Front Office Manager, Hotel Management
Dear Guest Thank you for your review. We are very pleased hearing that our service have met with your expectations and that you have enjoyed your stay and will be returning back and off course your support to us. Regards
1 out of 5
by kamal from tamra Israel

everything so good

Posted Jan 7, 2016 on Hotels
It was comfortable and the room big and clean the staff was so nice and serve as good
Comment from Hotel Management
Jan 16, 2016 by Front Office Manager, Hotel Management
Dear Guest Thank you for your review. We are very pleased hearing that our service have met with your expectations and that you have enjoyed your stay and will be returning back and off course your support to us. Regards