Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from australia

Amazing setting where you can relax in peace.

Posted Jul 25, 2016
Wonderful hotel, visited with 2 kids, 6 & 8, something for everyone. Kids club for a few hours of parent relaxation, waterslide for hours of kids fun. Quiet & away from the normal bustle.
4 out of 5
by A verified traveler from jakarta

Posted Jul 11, 2016
Very nice location! We enjoyed playing golf every day.
Comment from Hotel Management
Jul 14, 2016 by GuyCharlesOwen, Hotel Management
Dear Pan Pacific Guest, Thank you for taking the time to provide exceptional feedback on your recent stay at Pan Pacific Nirwana Bali Resort. The team and I are extremely proud to see our efforts well rewarded with your time as well as your energy into posting such a review, which will be very valuable for our readers all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on our location and that you enjoyed playing golf every day. We will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
5 out of 5
by A verified traveler from Perth, WA

Nice hotel close to the Tanah Lot Temple

Posted Jun 26, 2016
We had a nice holidays with the family, beautiful view over the sea and the Tanah Lot Temple. The food was amazing. Our daughter had a great time on the pool and the water slides.
Comment from Hotel Management
Jul 14, 2016 by GuyCharlesOwen, Hotel Management
Dear Pan Pacific Guest, Thank you for taking the time to provide exceptional feedback on your recent stay at Pan Pacific Nirwana Bali Resort. The team and I are extremely proud to see our efforts well rewarded with your time as well as your energy into posting such a review, which will be very valuable for our readers all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on our resort with beautiful views of the Indian Ocean and Tanah Lot Temple, amazing food and glad to learn that your daughter had a great time in the swimming pools and water slides. We will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you and family back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
4 out of 5
by A verified traveler from Melbourne Australia

Great ocean views,

Posted Jun 23, 2016
Cons: Food quality varies, on average it's 7 out of 10 so yes it could be improved
excellent golf course on rolling hills. ...........................................................................................................................
Comment from Hotel Management
Jul 14, 2016 by GuyCharlesOwen, Hotel Management
Dear Pan Pacific Guest, Thank you for staying with us at Pan Pacific Nirwana Resort in Bali for your recent holiday and sharing your experience with us on Expedia. We value your time and energy since our guests' perspective is very important to us and so is your constructive feedback, for our team as well as for readers and visitors from all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on our great ocean views and excellent Greg Norman designed golf course. We are all glad that we managed to create a memorable experience for you and we will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
5 out of 5
by A verified traveler

beautiful and fantastic

Posted Jun 17, 2016
Pros: location and surroundings
Cons: additional attractions and things to do - not just relaxing
great place even if your not into golf. location is beautiful.
Comment from Hotel Management
Jul 14, 2016 by GuyCharlesOwen, Hotel Management
Dear Pan Pacific Guest, Thank you for taking the time to provide exceptional feedback on your recent stay at Pan Pacific Nirwana Bali Resort. The team and I are extremely proud to see our efforts well rewarded with your time as well as your energy into posting such a review, which will be very valuable for our readers all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on our beautiful and fantastic resort and we will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
5 out of 5
by A verified traveler from Norway

Fantastisk hotell og område, men langt til sentrum

Posted May 26, 2016
Helt super ferie og spesielt om du liker å ligge ved bassenget. Veldig stort resort ommråde, men litt langt til "sentrum" (45 min til seminyak square utenom rushtiden). Gode restauranter på ommrådet, men en god del stivere priser en utfor.
Comment from Hotel Management
May 31, 2016 by GuyCharlesOwen, Hotel Management
Dear Martin, Thank you for taking the time to provide exceptional feedback on your recent stay at Pan Pacific Nirwana Bali Resort. The team and I are extremely proud to see our efforts well rewarded with your time as well as your energy into posting such a review, which will be very valuable for our readers all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on fabulous swimming pools, great restaurants and good value for money and we will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
3 out of 5
by A verified traveler from France

Great pools, choice of restaurants.out of the way

Posted May 10, 2016
Pros: Pools, food quality, staff are very friendly and helpful. Close to Tanalot temple (strolling distance). Great views.
Cons: I think we were unlucky with the room choice on the second visit. Hotel is far from everything and food is relatively expensive at the hotel
Location: Golf, Tanalot temple. Sea not safe to swim.
The pools are great. Great breakfast choice. Several different restaurants. We stayed here twice in April and May. First time with room facing pool was great. Second time with room facing golf course not so good - mosquitoes in the room, room in need of refurb, not aired properly. A very nice hotel but far from everything so you need to hire a driver if you plan to visit sites and expect typical Bali traffic issues
Comment from Hotel Management
May 21, 2016 by GuyCharlesOwen, Hotel Management
Dear Valued Guest, Thank you for staying with us at our Resort in Bali for your recent holiday and sharing your experience with us on Expedia. We value your time and energy since our guests' perspective is very important to us and so is your constructive feedback, for our team as well as for readers and visitors from all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on the great views, breakfast, food quality and pools and friendly and attentive staff. And we will be honoured to share your feedback with everyone. We also noted your constructive comments in regards to some aspects of your room on the second visit. On behalf of our team, please accept our most sincere apologies for not meeting your expectations at every level and kindly note that we have addressed these issues with our team, your valuable feedback is appreciated. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to our Resort. With kind regards, Guy Charles Owen General Manager
5 out of 5
by A verified traveler

Good overall

Posted May 1, 2016
Fantastic views from everywhere Spa over priced Good food but less vegetarian options Over all a good experience
Comment from Hotel Management
May 18, 2016 by GuyCharlesOwen, Hotel Management
Dear Valued Guest, Thank you for staying with us at Pan Pacific Nirwana Resort in Bali for your recent holiday and sharing your experience with us on Expedia. We value your time and energy since our guests' perspective is very important to us and so is your constructive feedback, for our team as well as for readers and visitors from all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on the fantastic views of our resort, good food and the overall experience. And we will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
5 out of 5
by A verified traveler

Golf course and temple views.isolated.

Posted Apr 30, 2016
Location: Near to Tanalot off a busy road.
Hotel lived up to expectations. Great for families with young kids: shallow pools, water slides. Good food and drink, reasonable prices for high quality. Isolated so driver needed to go anywhere.
Comment from Hotel Management
May 30, 2016 by GuyCharlesOwen, Hotel Management
Dear Pan Pacific Guest, Thank you for taking the time to provide exceptional feedback on your recent stay at Pan Pacific Nirwana Bali Resort. The team and I are extremely proud to see our efforts well rewarded with your time as well as your energy into posting such a review, which will be very valuable for our readers all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on our pools and water slides, good food and drink with reasonable prices for high quality and we will be honoured to share your feedback with everyone. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager
4 out of 5
by A verified traveler from singapore

Need some maintenance

Posted Apr 19, 2016
Excellent location with nice views. Friendly staff who can go an extra mile for making your stay comfortable. Pacific club rooms have few additional advantages. Complimentary snacks and cocktails all day. However room condition is not upto the standards. You can expect some mosquitos and lot of geckos (lizards) around the lobby and in the balcony. Had some issues with the room airconditioner which the hotel staff failed to rectify even upon couple of technician visits. They however finally provided an option for us to change the room which we didn't opt for.
Comment from Hotel Management
Jul 15, 2016 by GuyCharlesOwen, Hotel Management
Dear Valued Guest, Thank you for staying with us at Pan Pacific Nirwana Resort in Bali for your recent holiday and sharing your experience with us on Expedia. We value your time and energy since our guests' perspective is very important to us and so is your constructive feedback, for our team as well as for readers and visitors from all around the world. On behalf of the Nirwana team, I would like to thank you for your encouraging comments on the excellent location of our resort with beautiful views and friendly staff. And we will be honoured to share your feedback with everyone. We also noted your constructive comments in regards to your rooms air-conditioning. On behalf of our team, please accept our most sincere apologies for not meeting your expectations at every level and kindly note that we have addressed this issue with our engineering team, your valuable feedback is appreciated. Once again, thank you for sharing your point of view with our readers and we look forward to welcoming you back again to Pan Pacific Nirwana Bali Resort. With kind regards, Guy Charles Owen General Manager