Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Portland area

Impressive for a Best Western

Posted Mar 23, 2016
Pros: Suite, amenities and breakfast. Staff is very nice and professional. Cleanliness is good.
Cons: Maybe put a few more utensils in the suite like corkscrew. The spa tub/shower isn't for old or immobile people as you have to step high to get in/out
Location: Great location if you have things to do/see in Puyallup or Tacoma. Close to the Puyallup mall and the 512 freeway, and state fair, casino in Tacoma.
The hotel exceeded our expectations. We upgraded to a suite so can't say what the regular rooms are like. But the suite was awesome with a nice kitchenette with granite countertops. The Keurig machine was nice to have and the fridge/microwave worked well. There was a full dining table with a chandelier above it that was dimmable. Over the counter was nice lighting and there was a living room with a couch, coffee and end tables, and a flat screen. French doors could close off the bedroom with its king bed and another flat screen. The bathroom had a spacious marble counter and a spa tub and shower. All were very clean and they even have the TV and DVR remotes in a cloth bag for sanitary reasons. We stayed 2 nights and didn't need housekeeping the 1st morning but the maid was very friendly and willing to tidy up our room and replace towels etc. The breakfast is served in the lobby and is all you'd expect a free hotel breakfast to be and they really made sure everything was stocked, even Sunday morning when lots of people were eating. On Sunday night we went to the bar and the staff there was very nice and made us a great salad and appetizer plate to take back to our room, although you can eat there too. There's an outdoor fireside area that looked really inviting but it was a little too cold that night. There was a glitch with the pool one day and they had to empty and refill it so it was closed, but we didn't mind. Check Expedia for deals on the suites. A++++
Comment from Hotel Management
Mar 31, 2016 by Corrine M, Guest Service Manager, Hotel Management
Thank you so much for all of our kind words! We love to hear about all of the amenities our guests are enjoying during their stay. We look forward to seeing you again soon!
5 out of 5
by Lisa from USA

Best kept secret in Seattle/Tacoma area

Posted Feb 25, 2016 on Hotels
Very clean, quiet with wonderful interior decor
Comment from Hotel Management
Mar 6, 2016 by Corrine M, Hotel Management
Thank you for your feedback. We'll see you again soon!
Comment from Hotel Management
Mar 4, 2016 by Corrine M, Hotel Management
Lisa, Thank you for your words of praise! We love hearing that we are a best kept secret. Hope to see you again soon.
5 out of 5
by A verified traveler

Great place. Stayed here many times.

Posted Feb 22, 2016 on Hotels
Great place. Stayed here many times.
Comment from Hotel Management
Feb 25, 2016 by Corrine M, Hotel Management
Thank you for your words of praise! We'll see you again soon.
Comment from Hotel Management
Feb 24, 2016 by Corrine M, Hotel Management
Thank you for your continued loyalty to our hotel. Your feedback is important to us! We'll see you again soon.
3 out of 5
by Jerry from Honolulu

Posted Feb 22, 2016 on Hotels
Stayed at this hotel before. It is a good hotel
Comment from Hotel Management
Feb 25, 2016 by Corrine M, Hotel Management
Jerry, Thank you for taking the time to review our hotel. Your feedback is very important to us. We hope to see you again soon!
Comment from Hotel Management
Feb 24, 2016 by Corrine M, Hotel Management
Jerry, Thank you for your continued loyalty to our hotel! We love seeing our guests return. We hope to see you again soon
5 out of 5
by james from la Grande, OR

Nice place and quiet

Posted Feb 19, 2016 on Hotels
Very clean and updated throughout. Interior decorating in the lounge and room was quite nice. A bit expensive but worth it.
Comment from Hotel Management
Feb 25, 2016 by Corrine M, Hotel Management
James, Thank you for your words of praise. We hope to see you again soon.
Comment from Hotel Management
Feb 24, 2016 by Corrine M, Hotel Management
James, I am very pleased to hear that you enjoyed your stay at our hotel. We hope to see you again soon!
4 out of 5
by A verified traveler

Very nice hotel!

Posted Feb 18, 2016 on Hotels
We looked around for a decent place to stay and found this place. We usually trust Best Westerns and we were not wrong. Clean, quiet, rooms are well kept and the staff was friendly. Downsides-we had one day where our towels were replaced but the bed was left unmade With no vacuuming or emptying of garbage. My guess is the cleaning staff became distracted. The other is the bed was very firm, although, I thought this would hinder my sleep, but I managed fine.
Comment from Hotel Management
Feb 25, 2016 by Corrine M, Hotel Management
Thank you for taking the time to review our hotel. I am glad to hear that your stay was pleasant and that you found our accommodations to your liking. Your feedback is very important to us. We hope to see you again soon.
Comment from Hotel Management
Feb 24, 2016 by Corrine M, Hotel Management
Thank you for your kind remarks! I am sorry to hear that you experienced an issue with housekeeping. We look forward to seeing you in the future.
5 out of 5
by Sean

Posted Feb 11, 2016 on Hotels
Comment from Hotel Management
Feb 18, 2016 by Corrine M, Hotel Management
Thank you for choosing to stay with us. We appreciate your feedback, and we hope to see you again soon!
5 out of 5
by A verified traveler

식당 및 방 굿~ 방음은 아쉽...

Posted Feb 7, 2016 on Hotels
조식은 알차게 준비되어 만족스럽게 하루 시작 할 수 있었구요, 단지 객실간 방음이 좀 아쉽더라구요!
Comment from Hotel Management
Feb 18, 2016 by Corrine M, Hotel Management
Thank you for choosing to stay with us. We hope to see you again soon!
5 out of 5
by A verified traveler

WA State Fare에서 가까운 호텔

Posted Feb 5, 2016
Pros: 조용하고 깨끗함.
Cons: .
Location: South Hill Mall 에서 가까움.
깨끗하고 친절한 직원 그리고 안락함이 있고 주위 이동시 편안함. 타코마, 시애틀 등 기타 다른 지역으로 자동차로 이동시 편리한 진입 가능.
Comment from Hotel Management
Feb 13, 2016 by Corrine M, Guest Service Manager, Hotel Management
Thank you for your feedback! We love to hear that our guests were made to feel welcome when they are visiting the Pacific Northwest. We hope you will come see us again when you're in the area!
5 out of 5
by Vernon from wenatchee wa

a senior on a budget

Posted Feb 4, 2016 on Hotels
a bit spendy a senior discount should be in affect would accept a discount coupon for future use and stay with best western I have stayed at this same hotel 2 times in the past sportmans show in Puyallup wa
Comment from Hotel Management
Feb 24, 2016 by Corrine M, Hotel Management
Thank you for your feedback.
Comment from Hotel Management
Feb 23, 2016 by Corrine M, Hotel Management
Thank you for your kind words. We hope to see you again soon.