Ratings based on 100 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from PA

Rude staff

Posted Dec 10, 2016
Unpleasant staff. Requests were met w the response, "since you booked online we can't help w that. If you had booked thru us we would have been glad to help."
Comment from Hotel Management
Dec 15, 2016 by kathy, Hotel Management
Dear Guest, Thank you so much for your review. I am sorry you found the staff to not pleasant. We try to help each guest have a wonderful experience with us. At times, when a guest has booked with a third party, they have certain restrictions on the reservations. Unfortunately, we have to go with that particular reservation. and the requirements set up. With anything else, we absolutely try to take care of our guests. I am so sorry you did not have that experience. We do apologize and it is our hope that you would return to the harbor area and the Wesley Inn. Please let us know how we may help you in the future. Kindly, Kathy & Staff of the Wesley Inn
1 out of 5
by A verified traveler from US

Bad experience with a smile

Posted Nov 15, 2016
Pros: Good laundry room. Good neighborhood.
Cons: Attitude of staff. Cleanliness of room given the price.
Location: Next to highway 16. Some good walking and shopping in Gig Harbor but most activities require going over the bridge ($6 toll) into Tacoma.
Room was acceptable but not clean enough for the price. Fitness room poor and not on site. Good laundry room. Trash strewn in parking lot. Mediocre food. Many requests were met with the response, "if you had booked through us we would help you with that, but because you booked thru Expedia we can't". I felt as if they did not want the business of those who book online, and reserve the helpful service for those who book directly through them. I paid about $150/night over 16 nights, so it's not like they didn't make money on me. I cut my stay short by a week due to the cold shoulder attitude of staff.
Comment from Hotel Management
Nov 23, 2016 by kathy@wesleyinn.com, Hotel Management
Good afternoon, Mr. Steve M., Thank you for sharing your experience with us. It really is our desire to make each guest feel welcomed and at home. Please know that we sincerely appreciate each guest that stays with us. Sometimes we are not allowed to fulfill a request because of how the reservation was booked. There are so many sites outside of each hotel and they have their own policies and guidelines. We try to take care of the guest, while also following the policies of the different sites. We do apologize for not being able to help you with certain requests. Your business is important to us and we do hope you will consider giving us another opportunity to serve you. Again, Mr. Steve M., we have addressed the issues with the parking lot and also have new ideas for breakfast we are implementing. Thank you for mentioning these things. We always appreciate a guest's comments, as they help us to improve our service and property. We do hope to see you again in the future and have a wonderful Thanksgiving! Kindly, Kathy & the Staff of the Wesley Inn
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great comfortable pet-friendly hotel

Posted Oct 26, 2016
Pros: Staff very pleasant. Great breakfast options. Modern hotel, nice large cozy rooms. Pet friendly option. Even though pet room, still smelled fresh
Cons: Wish had an indoor pool and hot tub. Does have outdoor seasonal pool but likely only available very few months
Location: Central location, near downtown waterfront
Comment from Hotel Management
Oct 27, 2016 by kathy, Hotel Management
Dear Michael, Your review was so kind and I will definitely pass on your comments. Our entire staff is committed to giving our guests a positive experience from beginning to end. I do apologize about the outdoor heated pool and spa not being available for you. You are right in saying the pool is seasonal. They open up May 1st and close around October 1st. Being close to downtown has been so convenient for our guests. A quick walk, run or drive and you are at the waterfront in minutes. I am glad the convenience worked for you. Michael, again we appreciate the time you took to let us know of your experience. We hope we have the opportunity to serve you again in the future. Kindly, Kathy Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Just like home, only better, no dishes to wash.

Posted Oct 22, 2016
Location: Gig Harbor has an intimate downtown, small, quaint. There is a shopping mall just off 16 south. Several casinos within short drive.
A beautiful secluded place right in Gig Harbor. Welcoming and clean. Breakfast best of any hotel/motel we have stayed in, ever. Quiet, dogs welcome, pool and hot tub outside, clean and fenced in. Employees all very friendly. Night person asked to point our boarding pass for us. We have stayed there several times. Look forward to returning next summer.
Comment from Hotel Management
Nov 1, 2016 by Kathy, Hotel Management
Good afternoon, Wanita, What a lovely review! We are so thankful for your kind words and continued loyalty to the Wesley Inn. I will pass this on to our staff and it is always encouraging to know we are helping our guests to enjoy their stay. Gig Harbor is a great community and especially inviting in the summer. Relaxing by the pool and exploring the shops and restaurants can keep you entertained for some time. We look forward to having you back with us in the future! Kindly, Kathy & Staff of the Wesley Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Wa

Posted Oct 3, 2016
Pleseant stay. Would return here if in the area. Clean room with space and the grounds are tidy.
Comment from Hotel Management
Oct 6, 2016 by Kathy, Hotel Management
Dear Thomas, We are so happy you had a pleasant stay with us and we certainly appreciate the time you took to share your experience. Our entire staff works together to make sure our property and grounds are lovely for our guests. Thank you for giving us feedback and we hope you have another opportunity to visit us and the harbor again. Kindly, Kathy
4 out of 5
Recommended
for Everyone
by A verified traveler from West Vancouver BC

Good location and nice staff

Posted Sep 26, 2016
Comfortable room in nice location. Nice staff and amenities
Comment from Hotel Management
Sep 26, 2016 by kathy, Hotel Management
Dear NK, Thank you for giving us such positive feedback. We so appreciate your kind words and it is nice to hear that the Wesley Inn provided you with a good experience. We hope you are able to come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to relax

Posted Sep 24, 2016
Pros: The staff and the location.
The staff was friendly and knowledgeable. The room was comfortable and clean. The onsite laundry was convenient. The location was great.
Comment from Hotel Management
Sep 26, 2016 by Kathy, Hotel Management
Dear Anonymous, Thank you for your kind comments regarding our staff and our hotel. We really try to be aware of things going on in Gig Harbor and the surrounding areas. It is our desire to help our guests in any way we can. Which is a great reason to have a guest laundry room!. Most of our guests enjoy being so close to the downtown waterfront area. Since it is only 3/4's to a mile from the downtown waterfront area. We appreciate your positive comments and hope to see you again in the future. Kindly, Kathy
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Chelan

R&R

Posted Sep 15, 2016
Very comfortable and relaxing stay. Felt at home especially with little Parker greeting us at the door. Loved that touch! Staff was amazing! Very clean. Will be back!
Comment from Hotel Management
Sep 15, 2016 by kathy, Hotel Management
Dear Annamarie, It was so lovely to see you and to meet your husband. Thank you for your kind words regarding the Wesley Inn. I will most certainly pass this on to our manager. Your comfort is what we care about. We hope to see you again in the future. Kindly, Kathy Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel.

Posted Sep 6, 2016
Great place. Large room. Friendly staff. Good breakfast. Beautiful grounds.
Comment from Hotel Management
Sep 27, 2016 by Kathy, Hotel Management
Dear Traveler, What kind comments! It is great to hear you had a wonderful time with us. Each of our staff members are committed to giving our guests a positive experience. Thank you especially for noticing the breakfast and the grounds. I will make sure to share your thoughts with them. Enjoy this fall season and we hope to see you again during your travels. Kindly, Kathy
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Very well managed and great atmosphere.

Posted Aug 21, 2016
Overall a wonderful place to stay and great breakfast. Customer service from counter staff was a little lacking. Most disappointing situation was when we left a baseball cap in the room they were not very helpful and were unable to find it. So my four year old son left crying because his hat that was a gift from a family member is now being worn by a staff member.
Comment from Hotel Management
Sep 27, 2016 by Kathy, Hotel Management
Dear Micah, Thank you for your kind review. We, however, were sad like you, when your son's cap could not be found. Several of us looked at different times for it, covering the hotel and the laundry. Many of us here, have children or grandchildren and know the attachment they have with their things. It would have given us great pleasure to have found it. It is our hope you would want to revisit the harbor in the future and stay with us again. Enjoy this beautiful fall season. Kindly, Kathy