Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Nice hotel

Posted Nov 25, 2016
Room was nice. Pool is very small and alot of sketchy people there felt like I was on the wrong side of town.
Comment from Hotel Management
Nov 26, 2016 by Ebony , Hotel Management
Dear Guest, Thank you for providing feedback about your recent stay with us. Our pool does tend to be on the smaller side but we like to think we make up for this with our cleanliness and staff service. We greatly appreciate your business and hope that you will choose to stay with again the next time you are in the Tacoma -Seattle area. Thank you and take care!
4 out of 5
by A verified traveler from Cottonwood, CA

Good for the price

Posted Oct 17, 2016
Pros: Convenient location, clean, friendly staff, price
Cons: the eggs for breakfast, maintain treadmill
Staff was friendly. Room was clean but a bit small, heard some traffic noise as it's close to the freeway but not too bad after falling asleep. Place was not busy but they put someone right next too us. The bed was comfortable, breakfast was average and the eating area was good size. We were staying in town and booked another night with ease although they called at 11;30 that night and hung up and called again at 8:30 in the morning to request a signature, which I asked if it was needed when I called to extend another night. exercise equipment needs to be maintained, I was running on the treadmill and the belt was slipping. All in all I would stay there again due to the friendly staff, clean rooms and price.
Comment from Hotel Management
Oct 19, 2016 by Rebecca, Hotel Management
We appreciate your kind words regarding the staff and the cleanliness of the rooms.Your feedback is very important to us and we can assure you that we will use this information regarding the treadmill and breakfast to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by A verified traveler from Oregon

Good location and amnities

Posted Sep 9, 2016
Pros: Staff was friendly, room was clean and bed was comfortable. The hot breakfast had lots of choices.
Location: It was close to gas stations, restaurants, and access back to freeway.
Comfort Inns are the best. I have no complaints about this location.
Comment from Hotel Management
Sep 13, 2016 by Ebony , Hotel Management
Thank you for completing our survey regarding your recent stay with us. I am happy to hear you had an excellent experience with our staff. We appreciate the information you have shared with us. We look forward to seeing you again on your future visits to Tacoma .
5 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Friendly, helpful staff. Very clean hotel.
Comment from Hotel Management
Sep 9, 2016 by General Manager, Hotel Management
thank you for your feedback we value and appreciate everything our guest say to help maintain good service at our hotel, we hope to see you again -tacoma comfort inn
4 out of 5
by A verified traveler from Portland, OR

Good Hotel...Would recommend..!!

Posted Sep 6, 2016
Pros: Bed, towers and clean floor.
Cons: Needs water bottle in frig ready for guess instead of go to the counter.
Location: EQC Casino
Hotel is clean, convenient, comfortable and friendly staffs. I would recommend to friends and family.
Comment from Hotel Management
Sep 7, 2016 by Comfort Inn Staff , Hotel Management
Thank you for taking the time to submit a review we really appreciate it. Thank you for the water bottle suggestion. We hope to see you again for your future stays.
3 out of 5
by A verified traveler from LA CA

Posted Sep 5, 2016 on CheapTickets
Free breakfast was served from 5am! And it was good!
Comment from Hotel Management
Sep 7, 2016 by Comfort Inn Staff , Hotel Management
Thank you for taking the time to submit a review we really appreciate it. We are so glad to hear that you liked the breakfast and we hope to see you again for future stays.
4 out of 5
by richard from Mount Vernon

Good place to stay close to downtown Tacoma

Posted Aug 30, 2016 on Hotels
Close to Tacoma; good restaurants nearby; good service; free breakfast was very good.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave such positive feedback about your recent stay at our hotel. We look forward to seeing you again when your in the Tacoma area. Thank you for your service ...
1 out of 5
by Hannah

DO NOT STAY HERE

Posted Aug 30, 2016 on Hotels
Unfriendly staff at check in. Room had trash on floor. Could not control temperature in room and had to get up mutilple times in the night to adjust AC. All equipment in workout room was broken. Overpriced.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
I appreciate the time you took to share your concerns. I am so sorry to hear about the unpleasant experience you had with the hotel staff. Your feedback is valued and has been forwarded to management and our maintenance department to allow them the opportunity to make the necessary improvements.
3 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Valued Guest, Thank you for the review. Next time your in town we hope you stay here. If there's anything we can do to make your stay more relaxing please let us know. Thanks again, Rebecca front Desk
3 out of 5
by A verified traveler from Orofino, Idaho

enjoyed the stay

Posted Aug 28, 2016
Pros: friendly atmosphere
Cons: channel guide for the TV, I don't recall finding one in the room.
Location: The hotel was close to restaurants and shopping areas, the streets looked kind of rough though, heard lots of sirens.
We only stayed for one night but we all enjoyed it. The room was comfortable and was clean which is a big plus since I've stayed in places that cost more and were not as clean and were very run down. The breakfast was great, they had lots of choices of food items to pick from. I wish we could have stayed longer, we did not get to try the pool but maybe next time. the hotel was even close to a Denny's plus also close to other places too.
Comment from Hotel Management
Aug 31, 2016 by Rebecca, Hotel Management
Maria, Thank you for the kind words. I'm very pleased that you enjoyed your trip. We hope you're able to come back soon and take advantage of the pool.