Ratings based on 344 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent place for the price

Posted Jul 17, 2017
Nothing special, but I was satisfied with the condition of the property. Breakfast isn't much, but would you expect it to be great at this price? Denny's is right next door, so no problem for me. I was actually pleasantly surprised at the condition of this hotel, even if the room wasn't quite in the Hilton class.
Comment from Hotel Management
Jul 17, 2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for leaving a review regarding your recent stay with us! We are sorry to hear our breakfast wasn't what you expected to see, we do offer a lot more options than a lot of hotels locally. We are pleased to have Denny's as a second option so close to us. After our recent remodel we have tried our best to keep our property new and clean and glad you took notice in this older area of Tacoma. We hope to see you again if you're ever in our area of Tacoma Seattle.
5 out of 5
by A verified traveler from Anchorage, AK

Good for a 3-night Business Travel.

Posted Jul 16, 2017
Pros: I enjoyed the cleanliness of the room and their free breakfast.
Cons: Please provide more promo room prices.
Location: Nice, very accessible location via Uber.
I enjoyed the cleanliness of the room and the inclusive, free breakfast. Comfort Inn has a very accessible location, even via Uber. I will definitely consider stay here again on my future trips.
Comment from Hotel Management
Jul 17, 2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for leaving a review on your recent stay with us. We love hearing back from our guests. We are happy to hear you enjoyed your stay with us and our convenient location to almost anything locally in Tacoma. We can't wait to see you again when your in the Tacoma Seattle area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chico, Ca

Good hotel

Posted Jul 15, 2017
The hotel was clean, staff was helpful and friendly. I would stay there again.
Comment from Hotel Management
Jul 17, 2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for your review regarding your recent stay with us. We are pleased to see you enjoyed your stay with us and would stay here again. If you are ever in the Tacoma Seattle area we would love to have you as our guest again, we have competitive rates year round.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Kid friendly, clean, comfortable & good size rooms

Posted Jun 28, 2017
Pros: Clean & good size bedroom/bathroom, bed & pillows are comfortable, friendly & helpful staff, good breakfast (based off the hotel price we paid) it includes scrambled eggs, sausages, waffles, etc. Cons: Small breakfast area & low water flow.
Comment from Hotel Management
Jun 29, 2017 by Tacoma Comfort INN, Hotel Management
Thank you for the compliments and we were glad to be of help! Please let us know if you are headed back to our area anytime soon, we would be very happy to have you as a guest again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Granite Falls, WA

Nice hotel

Posted Jun 26, 2017
It's not set in a real good environment outside, but the hotel itself was just fine. I would stay there again.
Comment from Hotel Management
Jun 27, 2017 by Nicole/Front Desk Staff, Hotel Management
We appreciate the feedback regarding your recent stay with us. We do wish we could control things around our property but we do make sure what we can control is comfortable, clean and enjoyable. We hope to see you again the next time you're in the Tacoma Seattle area.
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, wa

Convenient Location in Tacoma

Posted Jun 24, 2017
Pros: Room was clean and comfortable. It is close to many restaurants and only a few miles from PLU and JBLM.
Cons: Room was listed as a view room, but only view was of Denny's and I-5. I imagine you can see Mt. Rainier when its clear on the OTHER SIDE of the motel
Location: You can walk to Denny's and several other restaurants. More restaurants a short drive north. Be sure to see Point Defiance Park.
Whenever we visit Tacoma, we stay in this area. It is right off I-5 and close to restaurants and not far from PLU and JBLM. It is much more affordable here than Seattle. Our room was in good condition and clean. There was an indoor pool, but we didn't have time to use it. Breakfast was provided which included eggs, sausage and waffles as well as cereal and yogurt.
Comment from Hotel Management
Jun 27, 2017 by Nicole/Front Desk Staff, Hotel Management
We apologize for the misleading information regarding the view, on the opposite side of the hotel on a clear day you can see Mt Rainier. We hope the next time you stay with us that you request to be on the south side of the building that way you get the view you were hoping for! Thank you for your business and we appreciate you as our guest for leaving feedback regarding your recent stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel. Close to the car museum

Posted Jun 23, 2017
Both beds in my room were uncomfortable but i prefer firm mattress. Everything else was good
Comment from Hotel Management
Jun 27, 2017 by Nicole/Front Desk Staff, Hotel Management
Thank you for the feedback regarding your recent stay with us, it's unfortunate to hear the Choice mattresses at our hotel did not fit your style. We do hope you will stay with us again, we can provide extra blankets to make it softer next time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel

Posted May 18, 2017
Good hotel. Very clean. Friendly staff. Good breakfast. Would stay again.
Comment from Hotel Management
May 23, 2017 by Tacoma Comfort INN, Hotel Management
Thank you so much for taking your time out to let me know of your experience. We are absolutely thrilled that you had a wonderful time! Thank you so much for choosing to stay with us, we hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Clean, friendly, reasonably priced in South Tacoma

Posted Apr 27, 2017
Very pleasant experience here. Close to food, interstate. Clean and friendly. In good shape. Reasonable rates.
Comment from Hotel Management
May 4, 2017 by Tacoma Comfort INN, Hotel Management
Dear valued guest , Thank you so much for staying with us and sharing your experience. We are thrilled to know that you loved our location and enjoyed your stay with us. Looking forward to welcoming you soon in Tacoma and making your future stays much more memorable! Kind regards, Rebecca C. - front desk
5 out of 5
by Lesa

Posted Apr 11, 2017 on Hotels
We had a great stay the ladies that worked the night shift and morning front desk were awesome and very friendly you really need that in a hotel setting.
Comment from Hotel Management
Apr 12, 2017 by lakisha wright, Hotel Management
Thank you so much for your wonderful review regarding your recent stay with us! it's great to hear that our guests are getting a warm welcoming throughout their stay from our staff. I hope that your trip went well and that next time you are in the area we will get to have you here with us again. -Rebecca Front desk