Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Wisconsin

Nice place with view of MT. Reiner when it's clear

Posted Jun 23, 2016
Pros: Everything
Cons: There is a large chair by the desk that is in the way because it can't fit under the desk. We moved it to the side and it was fine.
Location: If you have time and it is clear go to Mt. Reiner. It is worth the drive.
We stayed 4 nights and it was comfortable. There are sketchy parts of the Seattle/Tacoma area and this one was nice. We never worried about our safety. The room was large with a bigger fridge and microwave. Breakfast was nice. Sausage, scrambled and boiled eggs, toast and bagels, cold and hot cereal, waffles, muffins, juice and coffee. We were in an upper room when we checked in and when I asked for a lower the young lady took care of it. When it's clear you can stand at the front of the building and look towards the Shell station to see Mt. Reiner. We got there wed evening and finally got to see it Sunday morning.
Comment from Hotel Management
Jun 27, 2016 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We are so happy to hear that you enjoyed your stay. Please visit us again soon!
2 out of 5
by A verified traveler

Posted Jun 18, 2016
Staff was nice. Bed was terribly uncomfortable. Rooms were not very clean.
Comment from Hotel Management
Jun 20, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review. We are so sorry to hear that your room was not very clean. We will investigate immediately and make any necessary improvements immediately. Thank you again, we hope you will return.
3 out of 5
by A verified traveler from Fife, Wa

So-so hotel stay

Posted Jun 8, 2016
Hotel price was cheaper due to an Expedia discount, but the smell in this hotel was definitely NOT worth it. Vacationed with my family and all of our rooms smelled like vomit/cigarettes. Breakfast was OK (they have a waffle maker), cereal, eggs, toast and sausage patties. WiFi didn't really work from my room, customer service talked back to me, cleaning ladies were nice though. My bf and I had 2 queen beds, mine was super comfy and his was all springy. Also, I suspect that the sheets were not changed bc I had a hole in my comforter, and it was still there. But who knows, maybe I just got lucky with another holy sheet. Overall, if you're only looking for a cheap place to sleep, then here you go. There is also an Emerald Queen Casino directly across the street, (penny) slot games only though.
Comment from Hotel Management
Jun 13, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We appreciate your feedback and will investigate these issues immediately to make any necessary corrections right away. Thanks again, and have a wonderful day!
4 out of 5
by A verified traveler

2 night stay

Posted May 26, 2016
Pros: There was a lot of variety for breakfast, including hot items like sausage, eggs, and waffles.
Cons: Carpets are ok, not stained or smelly, but I am particular about them and they could be cleaned/replaced.
Location: Not much nearby, except a casino and a large convenient store. There are a few fast food options and nearly fast food options.
This is more of a 3 star motel. Room was nice and clean, shower was hot, coffee and tea in room, hair dryer, iron and ironing board, clean bedding and towels, nice breakfast, friendly and accommodating staff. The neighborhood isn't much and there aren't a lot of restaurants, there is a lot of truck traffic, so get a room away from the road because it is nice and quiet over there. Otherwise I felt safe as I was traveling alone.
Comment from Hotel Management
May 26, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed your stay. We hope you will return again soon!
3 out of 5
by A verified traveler from surrey

Comfortable room in fife

Posted May 15, 2016
Pros: Central clean quiet
Cons: What they call a full breakfast could be improved upon. I had better at other quality inns.
Location: Central
Nice central easy access hotel it was close to what we had to do. Also we paid in cdn dollars
Comment from Hotel Management
May 16, 2016 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We appreciate your feedback, and hope to see you again soon!
4 out of 5
by A verified traveler from VANCOUVER BC

Posted May 14, 2016
nice and friendly stuff. wrong booking of smoking room, exchange non smoking room in minute with smile face.
Comment from Hotel Management
May 16, 2016 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. It was our pleasure to assist you. Please visit again very soon!
4 out of 5
by A verified traveler from B

Why do u not have air conditioning

Posted May 2, 2016
Got back to room later was way too hot, called office they said that's what the fan in the corner is for are u kidding. Will never stay with u in the summet
Comment from Hotel Management
May 6, 2016 by Cindy M- General Manager, Hotel Management
Thank you for your review. I am so sorry to hear that your rooms air conditioner was not working, and that you were not immediately offered another room, as is our standard procedures. We will look into this matter immediately, and we appreciate you reporting this so that we can do a better job next time. Thank you again, we hope you will return
4 out of 5
by A verified traveler from Washington State

As expected

Posted May 1, 2016
Two star rating is appropriate. The staff were friendly. I picked the place because it was inexpensive and had breakfast. It fit those expectations. Breakfast was better than just a couple muffin options (eggs, sausage, yogurt, etc). One of the staff actually checked someone else into my reservation but the person working when I can in fixed it.
Comment from Hotel Management
May 2, 2016 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We are so sorry if there was a mix up with your reservation, but I am glad to hear that it was quickly resolved. Thanks again, and we hope you will return soon!
4 out of 5
by A verified traveler

Posted Apr 21, 2016 on Hotels
Was a great solo getaway
Comment from Hotel Management
Apr 25, 2016 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We hope to see you again soon!
4 out of 5
by Sean from Sedro Woolley, Washington

Fit the bill.

Posted Apr 15, 2016 on Hotels
centrally located near the Tacoma Dome for the Iron Maiden show I went to see.
Comment from Hotel Management
Apr 19, 2016 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We hope to see you again for the next concert !