Ratings based on 128 Verified Reviews

3.6 out of 5
75% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

across from the Casino

Posted Dec 29, 2016
Pros: easy access-- casino nearby
Location: glass blowing studio-- glass bridge over the freeway
Area has alot 18 wheeler traffic-slow --need to know the back roadsglass
Comment from Hotel Management
Dec 30, 2016 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We hope you enjoyed your stay. Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Work Stay

Posted Dec 23, 2016
Pros: Close to our work site
Cons: Zero
Location: Work Work Work
Great Place to stay, nice continental breakfast, clean rooms, serviced daily
Comment from Hotel Management
Dec 26, 2016 by Quality Inn Staff, Hotel Management
Thank you so much for staying with us. We appreciate your business, and we hope you will return again soon!
2 out of 5
by A verified traveler

don't stay here

Posted Dec 17, 2016
not much interaction with staff , kind off here is your key . the room was about 32* when i got in and took 2 hours to get to a temp where i could remove my coat . cars being towed from parking lot , sirens ,
Comment from Hotel Management
Dec 19, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We appreciate your feedback as it helps us to continually improve ourselves.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yakima, WA

First time here

Posted Dec 4, 2016
Pros: Easy location and lots of food options.
Location: Right across from Emerald Queen and excellent mini mart.
For work I stay in the area a couple times during the week and look for reasonable prices at locations with decent reviews. This was my time here and I was very happy all the way around. Check in was very quick and clerk was very pleasant and informative. The room was very spacious and had all the things I would need for a comfortable stay. Overall it was a very good stay and will keep this place in mind for future stays if the price is reasonable!
Comment from Hotel Management
Dec 5, 2016 by Quality Inn Staff, Hotel Management
Thank you for choosing Quality Inn & Suites. We are so pleased to hear that you enjoyed your stay, and we are looking forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Fayette, United States of America

Great location for our needs

Posted Nov 24, 2016
Pros: Everything was good
The Quality Inn was chosen because of being centrally located to our son's wedding parties but also because we know the room will be clean, comfortable and the breakfast will be good.
Comment from Hotel Management
Nov 24, 2016 by Quality Inn Staff, Hotel Management
Thank you so much for staying with us. We have enjoyed having you as our guest, and we hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, United States of America

Beautiful but big carbon footprint

Posted Oct 22, 2016
Gorgeous room, atrium, etc. Uses disposible plastic trays for EACH cup of coffee. No place to hang towels so re-use is not an option.
Comment from Hotel Management
Oct 24, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review. Each room does have a multi-rack towel shelf as well as a curved shower rod so that you can hang & re-use towels. I am not familiar with any plastic disposable trays, all of our coffee cups are made of paper as well. We are pleased that you liked the room!
1 out of 5
by A verified traveler from p

Unaccomodating

Posted Oct 13, 2016
Pros: Shower
Cons: Noisy floor. Mgt bad attitude
Location: Gambling
Reservations for a week. First night the hairdryer didn't work. They changed us to another room with two queen beds from a king that was the original choice. Lighting was harsh noises above interrupted our sleep. Didn't change sleep quilt out didn't offer refund As requested
Comment from Hotel Management
Oct 17, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review of Quality Inn & Suites. We are so sorry to hear that you did not enjoy your stay. We do appreciate your feedback as it will help us to identify areas of concern and make improvements where needed. Thank you again, and have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2016
Room was fine for 1 night. Bathroom didn't seem very clean but rest was fine.
Comment from Hotel Management
Oct 10, 2016 by Quality Inn Staff, Hotel Management
Thank you for your review. We appreciate your feedback and will use this information to continually improve ourselves. Thank you again, we hope you will return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Place to sleep

Posted Oct 7, 2016
Pros: The bed
Location: The location was a little further from my son's house and with the traffic it took awhile to get to Kent.
The bed was the biggest surprise it was one of the most comfortable hotel bed that I've slept in and the pillows were great. The breakfast was hot with scrambled eggs and sausage as a nice surprise. I was even given a choice of floors and with my bad knee I took the ground floor of course.
Comment from Hotel Management
Oct 10, 2016 by Quality Inn Staff, Hotel Management
Thank you for staying with us. We have enjoyed having you here. Please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

close to the freeway interchange

Posted Sep 27, 2016
Hotel was easy to find. Hotel staff could have been a bit more welcoming, but I would stay again.
Comment from Hotel Management
Sep 28, 2016 by Cindy M, Hotel Management
Thank you for staying with us. I am so sorry that you did not feel very welcome. We do appreciate your business and we will address this issue with the Staff immediately. We hope to see you again soon!