Exterior

Reviews of The INN at Gig Harbor

3 out of 5
The INN at Gig Harbor
3211 56th St. NW, Gig Harbor, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1006 reviews" "
Rating 8 - Good. 242 out of 1006 reviews" "
Rating 6 - Okay. 89 out of 1006 reviews" "
Rating 4 - Poor. 55 out of 1006 reviews" "
Rating 2 - Terrible. 31 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Traveled with partner
Clean
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 19, 2024
We were happy to share our hospitality with you, Robert. Thank you for the excellent rating and review of our hotel. The INN at Gig Harbor team is proud of the service and comfortable accommodations they provide to visitors. We hope to see you again.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and professional
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 18, 2024
We appreciate you taking a moment to review your stay at our hotel in Gig Harbor, Jerome. We are delighted you had a great experience and were served well by our friendly team. We would love to host another stay for you in the future.

10/10 Excellent

Marjorie

Liked: Amenities
Friendly staff upgraded our room and very helpful
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 18, 2024
Margorie, We are glad you enjoyed the upgrade! Thank you for your kind comments about the staff at The INN at Gig Harbor. Our goal is to provide the best experience we can for our visitors, and we hope you will join us again when you are in the Pacific Northwest.

6/10 Okay

Ron

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Property looks good on the outside but lacking in the "bones".....In the King Suite room's living room area there is no ventilation,the only cooling or fan is in the bedroom. If you close the door you would have no air in the living room. Also, the fan in the bath did not work so the humidity of the shower made it worse. Our room was just over the airconditioning units of the hotel....very noisy and we HAD to have the window open...also no locks on the front door of the hotel, you can walk right in, the clerk at night is in the other room. Anyone could walk into the hotel!! Probably will not return, must be better options in the area
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 17, 2024
We appreciate your concerns, Ron. Thank you for your feedback. We take the safety and security of our guests and hotel seriously. Our staff is vigilant about the comings and goings of folks at the property. I am sorry the layout of this room type did not please you. We have other rooms with different floor plans that you might like better. It saddens us that you did not enjoy your stay at our location, and we hope you will consider visiting us again.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Upgraded our room at no extra charge complimentary.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 15, 2024
Kelly, We are delighted you enjoyed the complimentary upgrade to your reservation. It is a joy for our team to surprise a guest with a special experience. We hope you will return to enjoy another visit to The INN at Gig Harbor.

8/10 Good

Judy, Ravensdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a quiet stay. Nice they have pet friendly rooms. Both our sink and toilet leaked water on the floor. Informed desk when leaving. Breakfast was decent.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 13, 2024
Thank you for your great rating, Judy. We appreciate the information about the sink and commode issues. We will take care of them immediately. We hope you will join us again when you return to Gig Harbor for another visit.

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 14, 2024
Thank you, E, for sharing an excellent rating for The INN at Gig Harbor. We are glad your stay exceeded your expectations and hope you will visit us again.

10/10 Excellent

Kaila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were helpful and friendly. They gave us an option of what floor we would like to be on 2 or 4? We said 4 and they ended up giving us an executive suite. We were totally surprised at what spacious room we received. We thanked the front desk lady. The free breakfast was also warm and very well stocked. Overall it was a great experience!
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 11, 2024
Thank you, Kaila, for sharing a wonderful review with other travelers about our hotel. We are glad you enjoyed the upgrade and hope you will return to The INN at Gig Harbor for another fantastic experience.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on Apr 10, 2024
Thank you for the positive rating, Kelly! We are delighted you enjoyed your stay at The INN at Gig Harbor. We hope you will allow us to host another excellent experience for you again.

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 9, 2024
Joseph, It was a pleasure hosting you at The INN at Gig Harbor. Thank you for the wonderful review; we look forward to welcoming you again.

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great staff! Love breakfast in the morning. We will be back.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 8, 2024
Eileen, We are so glad you will return to The INN at Gig Harbor and enjoy another spectacular stay. Our team takes pride in the service and comfort we offer our guests. Thank you for your wonderful review.

10/10 Excellent

ruimin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 7, 2024
Thank you for your outstanding rating, Ruimin! We are glad you felt safe and comfortable at The INN at Gig Harbor. We look forward to hosting your next visit to the area.

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place. Room is quiet, clean and spacious. Breakfast is wonderful with lots of options and staff is very friendly. Stayed 4 days and enjoyed our family gatherings because we were well-rested. Will go back!
Stayed 4 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on Apr 9, 2024
Catherine, We are delighted you had a marvelous time visiting family. Thank you for the excellent review. We are glad you enjoyed your stay at The INN at Gig Harbor and will be our guest again.

4/10 Poor

Stephanie L

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice. I felt safe. However, the bar next door blared music all night. This created a very sleepless night. Wouldn’t recommend if you’re a lite sleeper.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 6, 2024
We apologize for the activity at the pub, Stephanie. We will check their schedule for other events they plan to have and let guests know in advance that there may be louder-than-usual goings-on in that area. We hope you will return to enjoy a more peaceful stay with us.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 3, 2024
Thank you, Jacob, for sharing a wonderful rating and review. We hope you will visit us at The INN at Gig Harbor again.

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Room was dirty, looked like it had not been cleaned. Dirty floors, stains on the mirror and sink, hair on the toilet, dirty carpets. Just gross
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on Apr 3, 2024
Eric, We apologize for the room's appearance. If possible, our team is happy to place guests in another space, and we hope to have another opportunity to serve you.

8/10 Good

Lori, bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Apr 2, 2024
Thank you for your feedback, Lori. When you return to Gig Harbor, we hope to share an even better visit with you.

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Spacious room!
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 31, 2024
Thank you for your review, Theresa! We are thrilled you will return to stay at The INN at Gig Harbor again. Our team looks forward to sharing our hospitality with you.

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for taking the ferry into Seattle. Nice way to see the city.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 31, 2024
Glenda, We are delighted you enjoyed staying with us at The INN at Gig Harbor. We are glad our location was convenient for your travel plans, and we hope to host another wonderful stay for you.

8/10 Good

Kiersten

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 31, 2024
Thank you for sharing your rating with us, Kiersten. We hope you will return to have another, better experience at our Gig Harbor hotel.

8/10 Good

Sami

It was a good place to stay for a night
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 27, 2024
Sami, We are glad you enjoyed a great night's rest at our hotel in Gig Harbor. We hope you will think of us again when you visit the area. Thank you for taking a moment to review your experience.

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for multiple days.
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 27, 2024
Thank you for the excellent rating and kind review, Penny. It was a joy for our team to host your multi-day stay, and we look forward to sharing the hospitality of The INN at Gig Harbor with you again.

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and big rooms.
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 23, 2024
We are glad you enjoyed your stay at The INN at Gig Harbor, Kristin! Our team works hard to prepare comfortable rooms for you and other visitors. We hope you will return to stay with us again soon.

10/10 Excellent

Ariste

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean room. The breakfast was good with eggs, bacon, pancakes and more. Check in/out was fast. Pleasant staff. Would stay here again.
Response from Cyndy-Guest Experience Representative on Mar 23, 2024
The friendly staff at The INN at Gig Harbor would be delighted to welcome you for another wonderful experience, Ariste. Thank you for your excellent rating and kind review.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 23, 2024
Karla, Thank you for sharing your complimentary review and rating for The INN at Gig Harbor. We hope you will return to visit us again for another wonderful experience.

10/10 Excellent

Debra, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 22, 2024
Thank you for the excellent rating, Debra! We are glad your recent experience at The INN at Gig Harbor was pleasant. We hope to share our hospitality with you again.

10/10 Excellent

Bev

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. The lobby was very relaxing and inviting. Breakfast was well appointed and satisfying.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 19, 2024
We are glad you enjoyed an excellent experience at The INN at Gig Harbor, Bev! Thank you for your positive comments about our comfortable rooms and pleasant atmosphere. We are eager to share our hospitality with you again.

10/10 Excellent

Kathleen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and welcoming. My room was very clean and the bed comfortable. Free breakfast was typical of hotel buffets but did have plenty of choices, and was fine for getting fed to get on the road again. I needed a pet-friendly room so I was happy they had that option. I will certainly stay there again when I need to spend a night in Gig Harbor.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 19, 2024
Kathleen, We are delighted to welcome family pets to our hotel. Thank you for sharing a wonderful review with fellow travelers to the Pacific Northwest. We are grateful you chose to stay at The INN at Gig Harbor, and we look forward to seeing you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Like going back in time at this hotel property which is kept in excellent condition. It’s very open and spacious thru out the hotel and room.
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 16, 2024
Thank you for the excellent rating and insightful review, Christopher. Our hotel's gracious atmosphere is due to our staff's dedicated service. We are glad you enjoyed your stay and hope you will join us again at The INN at Gig Harbor.

8/10 Good

Michael

Nice stay and would come again if in the area..
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 13, 2024
Michael, we hope your travels will bring you back to Gig Harbor. Thank you for your wonderful review, and we look forward to seeing you again.

10/10 Excellent

Jim, Ocean Shores

Traveled with partner, Traveled with pets
Liked: Amenities
Very nice hotel. Very convenient to Tacoma staff was very accommodating
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 13, 2024
Thank you for your excellent rating and kind review, Jim. We are glad you enjoyed our convenient location. Please allow us to welcome you to The INN at Gig Harbor again soon.

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff, safe, very clean and reasonably priced.
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Mar 8, 2024
Thank you for the superior rating, Franklin. We are delighted you enjoyed our friendly service and comfortable spaces at The INN at Gig Harbor. We look forward to sharing our hospitality with you again.

10/10 Excellent

JOSIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was incredibly kind and accommodating. Room was very spacious. Breakfast included was delicious. I will be staying here again!
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 8, 2024
Josie, Our staff is happy to know you will return to The INN at Gig Harbor for another fantastic experience. Thank you for the glowing review and excellent service rating.

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight business hotel with easy highway access
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on Mar 7, 2024
Damon, We are glad you enjoyed our hotel's convenient location in Gig Harbor. Thank you for the great rating. Please join us when business brings you here again.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will be there anytime im in gig harbor
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Mar 3, 2024
Thank you, Scott, for making The INN at Gig Harbor your go-to place for lodging while visiting the area. We are delighted you enjoyed a wonderful experience.

10/10 Excellent

Ann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked-in on Sunday afternoon, as I have an Oncologist appointment in the morning at MultiCare nearby. Instead of driving up the same day from Portland I chose this hotel. We likely would return when I have my next follow up appointment in 6 months.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 26, 2024
Ann, We would be honored to host your next visit to Gig Harbor. Thank you for sharing a positive review and rating for The INN. We are glad your appointments are conveniently near our hotel, and we are happy to welcome you early if possible.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal for a room that slept 5. Only like 15 minutes from the Tacoma dome. Room was clean, staff was very friendly and breakfast was great.
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 26, 2024
Mike, We are delighted you enjoyed The INN's convenient location at Gig Harbor. Thank you for the excellent rating and wonderful review of our services.

6/10 Okay

jeff

Liked: Cleanliness
My stay was a Thursday night. The property gave me a unrequested room upgrade which was appreciated but did not really improve my overall experience as I was alone and did not value a larger suite. Breakfast included was very good. Main disappointment was the property could not honor the book-back discount card offer that was promoted by a flyer left in my room. I would have re-booked for an additional second day had they honored that deal. I was for "weekdays" only and I was told by the front desk manager in person that booking a Friday night was considered a weekend stay. Stupid.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 26, 2024
Thank you for your review, Jeff. We are sorry the weekend time frame at the hotel did not fit your plans. We are pleased to offer complimentary upgrades to our guests, but of course, the pricing will be different if you wish to stay for an additional day.

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is lovely, clean and centrally located. It was a little noisy because of the proximity of SR16. The staff is friendly, professional and extremely helpful.
Stayed 3 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 24, 2024
Thank you for your gracious review, Denise. We are glad you enjoyed visiting the INN and apologize for any noise that disturbed your rest. We hope you will return to have another lovely stay with us.

10/10 Excellent

Christopher, Santa Rosa

Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 26, 2024
Thank you for the perfect rating, Christopher. We are glad you enjoyed an outstanding stay at The INN at Gig Harbor,

10/10 Excellent

Christopher, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 26, 2024
Christopher, We are delighted you had an awesome visit to The INN at Gig Harbor. Thank you for the wonderful rating, and we look forward to sharing our hospitality with you again.

10/10 Excellent

Sascha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 23, 2024
Thank you for sharing an excellent rating and review of The INN at Gig Harbor, Sascha. We are glad you enjoyed your stay in one of our clean, comfortable guest rooms.

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accessibility to things in the area.
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 22, 2024
Thank you for the wonderful review, Viola! We are glad you enjoyed our hotel's location, and we hope you will return to visit The INN at Gig Harbor again.

10/10 Excellent

Katherine

Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Mar 21, 2024
Thank you for the perfect rating, Katherine. We are glad your recent visit to The INN At Gig Harbor was as expected and comfortable. We hope you will return to enjoy another great experience at our property.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice , all looks nice
Stayed 2 nights in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 22, 2024
Victor, We are delighted you enjoyed the new look of The INN at Gig Harbor. Thank you for an excellent rating, and we hope to see you again.

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 19, 2024
We appreciate your rating, Ivana. Thank you for taking a moment to give us your feedback, and we hope you will return to be our guest again in Gig Harbor.

10/10 Excellent

Bryan

Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 18, 2024
Thank you for the positive rating, Bryan! We are overjoyed to know we delivered a wonderful experience during your visit to The INN at Gig Harbor. We hope to see you again.

10/10 Excellent

Nus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 14, 2024
Nuis, Thank you for the excellent rating you shared with other travelers to The INN at Gig Harbor. We look forward to hosting many more happy stays for you.

2/10 Terrible

Rachel

Traveled with family and small children
Place was pretty gross and dingy. There was a brown ish liquid splattered over the curtains, brown liquid splashed brown liquid near the toilet. The yellow lighting made it seem like a smoke lounge. The pillows were all different and the mattress lumpy from use. The staff was friendly and the location is fantastic though.
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on Feb 5, 2024
Rachel, We are delighted you enjoyed our hotel's location and the friendly staff. We apologize for the room's condition and will schedule a deep clean for this space immediately. We hope to share a better experience with you in the future.

8/10 Good

Susan L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn at Gig harbor is an excellent location to catch the Kitsap airporter going to SEA.
Stayed 1 night in Jan 2024
Response from Cyndy-Guest Experience Representative on Feb 2, 2024
Thank you, Susan, for the wonderful review. We are happy to help our guests secure a space on the shuttle when flying from Sea-Tac. We hope to be of further service to you again.