Ratings based on 164 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently Cozy Charm

Posted Dec 15, 2016
PROS: Quiet location, close to restaurants and shopping, easy access to the highway, super-friendly and helpful staff, terrific restaurant on site, comfy beds, dog friendly. CONS: Wi-Fi spotty at best, restaurant not open for dinner.
3 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed stay

Posted Dec 3, 2016
Enjoyed stay but tile around jacuzzi needs re grouted or updated. Staff was great, lobby is vozy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Dec 2, 2016
Had to be in gig harbor and wanted to be close to airporter shuttle for return trip to SeaTac and needed rental car from the enterprise rental car located inside hotel so chose this hotel. Hotel is decent but room is zero luxury with really rough sandpaper sheets and the toilet paper was so bad I went to buy my own. The room had a faint whistling sound in the venting at all times which was so annoying. Finally, the expedia rate excludes the hot breakfast and that continetal breakfast is bare bones and frankly they should be embarrassed to serve it. The fresh seasaonl fruit were apples and bananas and the apples were rotten and bananas were too mushy to eat. They said they would have fresh pastries but there were these packaged awful Danish things that were bought in a grocery store in a box. There were hard boiled eggs but I was afraid to eat one knowing how undress the buffet was. The server and chef were so kind and made me a bit scrambled egg each morning without extra charge which I appreciated. The hotel was great for convenience so worked well for me but would never actually stay there for any other reason.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good, breakfast not much..

Posted Nov 29, 2016
Went to Starbucks for breakfast instead, the continental not great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Stay

Posted Nov 8, 2016
Pros: Room was big and amenities all worked, quiet and comfortable.
Cons: A bit out of the way, limited eating options in walking distance.
Location: Downtown Gig Harbor is very cool but not walkable form the hotel.
3 out of 5
by A verified traveler from US

Posted Oct 30, 2016
Received a letter about it smelling like cigarette smoke and neither myself or girlfriend smoked in that room. Also I put my gf on my account so she could go there before I arrived and they would not let her check in. And earlier that morning I called and verified with the hotel that she would be arriving before me. They said no problem. Well they were very rude with her and unprofessional and didn't even so much as call me when she arrived. She left the hotel and had to wait for me. Unacceptable. The staff is absolutely terrible and I'd like a refund
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Bad location

Posted Oct 18, 2016
Location: Conveniently located near Gug Harbor.
Nice hotel and priced great but the hotel is immediately off the freeway and we were awaken at 4am by a lot of traffic noise. We couldn't sleep. It was very noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Pleasant and clean

Posted Oct 3, 2016
Pros: The lobby was open and welcoming. The room was clean and the beds comfortable.
Cons: Complimentary breakfast was not refilled in a timely manner.
Location: Close to shopping and freeway
The overall experience was very good. Close to a very nice mall and nicely laid out,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2016
Cons: Hotel Staff could use more training in customer service when checking in.
Everything was ok except when I checked in the clerk was extremely rude and unhelpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Olympic Peninsula

Quiet area - easy access from Hwy 16

Posted Sep 24, 2016
Comfy, clean and good service. Loved the King size bed and support pillows. Slept real well.