1 bedroom, desk, laptop workspace, iron/ironing board

Reviews of Travelodge by Wyndham Port of Tacoma WA

2 out of 5
Travelodge by Wyndham Port of Tacoma WA
3518 Pacific Hwy E, Fife, WA

Reviews

5.4
Rating 10 - Excellent. 108 out of 1001 reviews" "
Rating 8 - Good. 206 out of 1001 reviews" "
Rating 6 - Okay. 217 out of 1001 reviews" "
Rating 4 - Poor. 191 out of 1001 reviews" "
Rating 2 - Terrible. 279 out of 1001 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ac unit was held up by duck tape in the wall, lights weren’t working, dirty
Stayed 1 night in Nov 2023

2/10 Terrible

ron

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT book here. We had a reservation for over 4 months. When we arrived they had cancelled my reservation without calling, emailing, or texting. They offered nothing. The receptionist at the front desk was rude, unfriendly, and told us our reservation was cancelled due to over booking and we were out of luck. The place is a dirty dump. Do not try to save a few bucks by staying here. You might arrive and not have a room!
Stayed 3 nights in Oct 2023

4/10 Poor

Robert h

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Carey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty awful stay. Room smelled like pee. Homeless people wandering around. Needles in the stairwell.
Stayed 1 night in Oct 2023

10/10 Excellent

Davia

Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Worst hotel ever
We arrived at 1 am to see garbage all over the area by the front door and the smell of weed as we got to the door. It took 15 minutes to check in and the lady gave us the key. We went to the room and the key didn’t work . Back to the office where she walked us down to manually open the door. The room smelled terrible, like a wet dog so she tried to put us in another room that was dirty and there stains, that looked like blood, in the back off the door. After looking at the room we got the impression it was a bed bug nest. we were so disgusted we got in our car and drove away. I don’t see how you can call this a Wyndham Hotel. I’ve stayed in better Motel 6 properties. It was disgusting and unsafe. I will never stay in another Wyndham Hotel until this is resolved. I’ll tell my friends to stay away. If there was a lower rating, I would give that. Bob Green
Stayed 1 night in Oct 2023

2/10 Terrible

Donna

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in early. The lady was rude, unprofessional and was sitting outside rather than at the checkout desk. They were 30 guesses overbooked and told us first come first served. Employees were sitting in their cars. Employees were also parked where guests were supposed to be able to pull up to the front, get checked in and get their room key(s) before parking to get to their rooms. Lastly, it appeared to have drug traffickers because of the amount of cars coming and going so frequently that isn’t considered a normal amount of traffic for a hotel/motel. I tried to call the property on several occasions and no one answered the phone. Do not recommend this place at all!!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Taurick

Liked: Staff & service
Stayed 2 nights in Oct 2023

4/10 Poor

Roberta

Disliked: Cleanliness, property conditions & facilities
The tV did not work properly, The rug was stained. There were cigarette burns in the blanket and when i went to leave the exit was blocked "because bad people try to get in and commit crime4.
Stayed 5 nights in Oct 2023

2/10 Terrible

Henry

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I showed up the staff was inconsiderate and dealing with personal booking of hotels looks like the manager of the shift was booking a hotel while this worker with the face tattoo that says queen bee ignored me when I was next in line and had to initiate conversation with her three different times until she told me the booking I had scheduled was cancelled even though I paid for hotel protection.
Stayed 2 nights in Oct 2023

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Breanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do you like bathroom doors??
The only good part about this place is the staff. Holly went above and beyond to make sure I had a bed to sleep in and I will never forget her kindness. However, if you want a door on the bathroom to provide some level of privacy- look at other motels. Also, if you don’t want to be kept up the whole night by the paper thin walls- same sentiment. Despite all of this though, having some good people to help someone out when they needed it- it did give me some faith in humanity. The people working at this establishment are kind, warm and 1000000% the only good part of staying here.
Stayed 1 night in Oct 2023

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and trashed. We paid for a non smoking room, they gave us a smoking room, then told us there was nothing to be done about it. We asked to check out and they told us they didn’t have time, other guests were more important, and we would have to come back in an hour. We had a concert to go to and couldn’t wait. When we tried to check out again later that night, they also made us wait and exceptionally long period of time.
Stayed 1 night in Oct 2023

6/10 Okay

Victoria

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Security Rodney was awesome. The front desk clerk was willing to check us in after had closed, which was awesome!
Stayed 2 nights in Sep 2023

2/10 Terrible

Richard, Tucson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything. Don't stay here !
Stayed 4 nights in Sep 2023

2/10 Terrible

Yochanan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I made reservation it was for a king room, check in , didn't have one, so I had a queen, walk in it and 😲 Carpet looked like dogs had been wallering all over it, Stains Everywhere microwave no fridge, the next day they gave me a king, which was a little better, desk no chair, fridge no microwave, and Noises all night long, no lights outside the rooms, very dark and UNSAFE, I WOULD NEVER STAY THERE AGAIN,if I could have gave a 0 rating I would have, VERY DISAPPOINTED
Stayed 3 nights in Sep 2023

6/10 Okay

Michael

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Jennie

Traveled with family
Disliked: Property conditions & facilities, room comfort
The room we stayed in was clean, dated but clean. However, the exterior had litter, trash and other patrons appeared to be using escort services and smoking various substances . We were traveling with two young ones so my husband and I even contemplated driving home after having already driven 5+ hours to this location. We will not be staying there again.
Stayed 1 night in Sep 2023

8/10 Good

taylor

Stayed 1 night in Sep 2023

2/10 Terrible

Rokshana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We went to check in 2 hours early, and we were told we couldn’t because they were short handed cleaning rooms. At the front entrance there’s was a big over filled smelly garbage can, lady at the front desk was extremely inappropriate and unprofessional. We left and got a different place to stay. I’m still trying to get my refund from Expedia. Hotel manager said they canceled our reservation and refunded us the money and Expedia will not refund us our money. Very disappointing.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jeffery

Stayed 1 night in Sep 2023

2/10 Terrible

Ivan Galarza

Stayed 1 night in Sep 2023

2/10 Terrible

Shelly

Traveled with family
Disliked: Staff & service
Not a relaxing stay.
When we arrived, the people were nice and friendly. We had a problem with the remote for the TV. It took them a few hours to remember we needed help. There were at least two cockroaches in our room. When I took my shower, the water went from scalding hot to freezing cold. It was very frustrating. When we went to check out, we had to wait over 6 hours to get my $100 deposit back. Not going back there ever again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were trying to find a clean, inexpensive, quick stay as we were driving back from a long day. This hotel was one of the worst I’ve ever seen. It was like something out of a bad movie. I can’t begin to describe the scene we found. After a tortuous check in, we took two steps inside the room and turned around and never came back! Got in our car and drove off. I can’t believe travelodge, Wyndham, or Expedia would be even remotely associated with this train wreck of an experience.
Stayed 1 night in Sep 2023

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

michael, Blaine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff friendly, housekeepers had clearly done their best to clean room. Otherwise zero stars based on physical building. We were told we were being given one of the good rooms--huge chunk of vanity missing, leaving gaping hole. Broken floor tiles. Part of baseboard missing. Bathroom door had fist-sized indentation. Carpet was heavily stained to point of filthiness. Radiator and outlet pulled from wall and hanging partway off. Missing lightbulb leaving empty socket. No drainplugs in sink or tub. Definitely not what we expected from description. Surprised Wyndham allows their name on this place.
Stayed 2 nights in Aug 2023

2/10 Terrible

Emma

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was dirty, it smelled like smoke in a “nonsmoking room”, made my clothes smell like smoke on the first day of my trip, the lamps were broken, there was no fridge or microwave when it was listed as having one and it was noisy outside in the parking lot even at late in the night. There were multiple stains to the beds, walls, chair, and pillows. The only saving grace was the kind front desk woman who made check in smooth.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Unexpectedly overbooked
Upon arrival facility looked very unclean and unsafe. The receptionist was kind but she informed us that the hotel was overbooked. Even though I had a prepaid room- I was still sent to a sister hotel that provided me a room at a different location. I did not get to stay at this location but I was happy about that.
Stayed 2 nights in Aug 2023

2/10 Terrible

Juan

Disliked: Staff & service
Horrible experience
I made the reservation weeks in advance and when I showed, there was a sign at the door claiming no vacancies even for those with reservations. No front desk attendant was available to help or even give us access to the lobby to comfortably find an alternative to the solution.
Stayed 1 night in Aug 2023

2/10 Terrible

Jordan

Stayed 1 night in Aug 2023

2/10 Terrible

Hiromi

Disliked: Cleanliness, staff & service, property conditions & facilities
Travelodge is a chain hotel, so I believed it keeps a certain quality, so I didn't check the quality carefully. This place looks very scary and a customer was arguing at the front desk for a long time. I reserved this place online, but I didn't stay. I lost money but I had a good lesson.
Stayed 1 night in Aug 2023

2/10 Terrible

jianmin

Stayed 1 night in Aug 2023

2/10 Terrible

araya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Michelle

Stayed 7 nights in Aug 2023

6/10 Okay

Chelsea

Stayed 4 nights in Aug 2023

2/10 Terrible

Melissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was helpful and tried to make things right, the building was in a state of large disrepair. Our main door did not lock, the smoke alarm was missing and our door was knocked on multiple times throughout the night by unknown people. The staff were great and tried to help but there was only so much they could do. We checked out early and did not stay our second night.
Stayed 2 nights in Aug 2023

2/10 Terrible

Maddie

Stayed 1 night in Aug 2023

2/10 Terrible

Xinwu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel but was told they had been overbooked. They said Expedia should have noticed us they were overbooked. But in that morning we still received an email from Expedia that everything was ok. We had to seek a place for my family to stay on the first day our vacation! Even more, it took me more than three weeks to get refunded. Every time I contacted Expedia, they said they would contact the hotel but couldn't reach them. Think twice if you want to book this hotel.
Stayed 3 nights in Jul 2023

2/10 Terrible

Jordan

Stayed 1 night in Aug 2023

2/10 Terrible

Russell

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fikthy. Rooms Uncomfortable neighborhood. Rooms were over booked. Worst hotel I have ever been to in my life.
Stayed 1 night in Aug 2023

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will likely never book through an online service and never with traveladge. On arriving, there was a sign saying due to the fault of online bookers, the hotel was overbooked and no resevations through online bookers would be honoured. They said they had cancelled days ago and sent an email. I did not receive one and was receiving emails to rate my checkin experience at the same time this was going on. Expedia had no record of the cancellation until the customer service rep at Travelodge put it through "a second time". I had an early morning flight and planned to sleep for 6 hours then leave. By the time this was sorted out, it was too late to find another hotel that had availability. I paid $50 of parking at the airpor instead and slept in my car.
Stayed 1 night in Aug 2023

2/10 Terrible

Marcela

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It is like a regular staying hotel for a long term rental, mostly very questionable characters. We had leave since our room smelled of smoke. No refund yet!!!!

2/10 Terrible

Jordan

Stayed 1 night in Aug 2023

2/10 Terrible

Shamsher singh

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel to stay.
Stayed 2 nights in Aug 2023

2/10 Terrible

Maria Alejandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Lee'ah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
y’all annoying
Stayed 3 nights in Aug 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
They were nice and were very helpful when I was checking in late
Stayed 2 nights in Aug 2023

2/10 Terrible

linh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches
Stayed 1 night in Aug 2023

10/10 Excellent

Hiram

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Breanne

Stayed 1 night in Aug 2023