A beautiful building, pity about everything else.
Posted Aug 8, 2016
The hotel is set in beautiful surroundings and the grounds are very pleasant. Our room was comfortable.
The room was not cleaned very well, there was a couple of dead spiders on webs in the bathroom, dried cornflake on the bedroom carpet and two of the windows were caked in bird poo (there were nests directly above the window). We arrived on a very hot day and we're unable to open the windows due to this.
The staff was generally slow to deal with any request. I had called reception at 6:30 am for a cup of milk for my toddler it arrived at 7:40 (after two phone calls to chase it up).
Access is very bad, I had two babies in a pushchair and had to look around for members of staff to help me carry it up a flight of stairs.