Hotel quite dated
Posted Nov 26, 2016
the location is fantastic, and the facilities very good. But the hotel is very old now, and the rooms have been updated.
the other areas are quite dated now. the food was quite good, they do need a very good espresso coffee machine and qualified operators.
the room bar fridge was empty - you had to ask to get it filled, and who could bother.!
the menu at Lotus restauarant was good, but the food was very dated and old fashioned presentation.
Comment from Hotel Management
Nov 28, 2016 by firstname.lastname@example.org, Hotel Management
Dear Guest: Greetings from Tahiti and thank you for your review. In reference to our rooms mini bar not being filled, the average lengh of stay in our resort is less than 1.5 night. A majority of our guests arrive late at night and depart early the next morning to the islands therefore, we are unable to refill or control mini bars and this use to generate lots of complains. Consequently we have decided to fill up the minibar upon guests request who can call room service 24/24 at no extra charge (usually mini bar drink are much more expensive than in the restaurants). I apologize if this information was not clear enough on your mini bar order list.
We took also good note of each of your remark and look forward to welcoming you back. Sincerely. Guest Relation Manager