Ratings based on 578 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Convenient location, close to restaurants & shops

Posted Jan 9, 2018
Pros: Location, close to everything, room is clean, good value for the price.
Cons: Breakfast can be better.
The staff were very friendly and nice. Room is clean, spacious. Will stay there again.
Comment from Hotel Management
Jan 11, 2018 by Doug Pendleton GM, Hotel Management
Thank you for your comments
4 out of 5
Recommended
for Everyone
by A verified traveler from orange, ca

Nice location

Posted Dec 19, 2017
Pros: location
The location was so nice across from the lake. The rooms we clean and the staff was wonderful!!
Comment from Hotel Management
Dec 19, 2017 by Doug Pendleton/Owner, Hotel Management
Thank you for your comments, Glad you enjoyed yourself.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Nice staff but could be better

Posted Dec 12, 2017
Pros: Clean and quiet
Cons: Staff and room assignment should to be straighten out before guess arrival, especially on cold nights. Breakfast could be better.
Location: Area is nice small town feel with little shop and the lake is right across the street, beautiful to wake up to.
Check-in was odd. The night shift gentlemen was nice. However, there was a BIG oops. First he said the previous shift staff didn't have my paperwork done = not so pleasant to hear after a long day. After few min, he finally found a room for us and gave us the key with all the necessary check-in speech. We unloaded our car, and it was COLD. My husband hold my little girl, opened the room and tried to rush in to avoid the COLD. There was stuff all over the room AND there was a BIG dog jumped out at them. Good thing he closed the door quickly and no one get hurt. We went back to the office looking for the night attendant, waited and waited and waited, with our stuff still outside in the cold, no one can be found! He finally got back to the office and took him another 10 min or so to find us another room. After a whole lot of squaring. I mean he's a nice person, walked us to the new room he assigned for us to make sure no more oops. However, after we got settle into our new room, he called to check if he already assigned me to a different room and which room that we were in before and what room we're in now. Oh, hello don't you know the room number to make the desk call? Not sure who or what went wrong, but he sure need to bring his memory to work. Other than that, the complex is very quiet even though the lot is very full. It's dated, but decent cleanliness. Don't count on breakfast! Nothing but just coffee, juice & fruit. Pastry was yuk. No cereal.
Comment from Hotel Management
Jan 1, 2018 by D Pendleton/GM, Hotel Management
Thank you for your comments, I will look into the situation
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Clean and convenient.

Posted Oct 31, 2017
Apart from a lack of space to eat breakfast....I don't like eating in my room....a very satisfactory stay.
Comment from Hotel Management
Nov 1, 2017 by Gen Mgr, Hotel Management
Thank you, we are an older motel with min space as you have learned.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Oct 15, 2017
Across from trails around the lake, and well located for great restaurants and shops and close to the road up to Truckee - this is a great location. The room was comfortable enough...with a super comfy bed and pillows...best on the trip...and it was very quiet at night. There was only a shower compartment - no bath. There is a 'sort of' continental breakfast....drinks are fine...some sad fruit and some really horrible wrapped dry Danish pastrries. Nice touch - some discount coupons for nearby restaurants...the one we picked was really great.and recommended at check-in. Made for a pleasant evening.
Comment from Hotel Management
Nov 1, 2017 by GM, Hotel Management
Glad you enjoyed yourself
5 out of 5
by NNCY H

GREAT ROOM AND GREAT LOCATION

Posted Oct 4, 2017 on Hotels
Tom, the night desk man, really made my vacation by giving me great tips as to what was available in the area. It made my vacation even better because of it.
Comment from Hotel Management
Nov 2, 2017
Thank you for your comments
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Older hotel, but clean and conveniently located. Price point could be a little better.
3 out of 5
by Michael

This traveler left a rating score only Posted Sep 23, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2017 on Hotels
4 out of 5
by A verified traveler

Great Location

Posted Sep 21, 2017 on Hotels
Love the location! Although the motel is a little old it was clean and I felt safe. Walked across the street to watch the sunrise.
Comment from Hotel Management
Nov 1, 2017
Glad you enjoyed the sunrise and felt self, North Lake Tahoe is very safe for family and individuals.