Ratings based on 407 Verified Reviews

3.1 out of 5
61% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 21, 2018
Nice clean room and close to the marina
5 out of 5
Recommended
for Everyone
by A verified traveler

Surprising

Posted Mar 10, 2018
Great room great staff great snow..................
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Feb 26, 2018
Pros: Good value
We had a good stay at this hotel; it is great for the price. Walking distance from several good restaurants. Driving distance from ski hills.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

good location

Posted Jan 29, 2018 on Hotels
Room was not in great condition but good for the price and great location
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 29, 2018 on Hotels
The Wifi is none existent but everything else is great!
3 out of 5
by A verified traveler from Richmond, CA, USA

Centrally located, but mediocre

Posted Jan 18, 2018
Pros: Location
Cons: Update rooms, exterior. Exterior stairs seem to be in disrepair, parking spot lines are not easily demarcated
Location: Close to the lake, bars, restaurants
Not much to write about here. We got the ADA room with a king size bed. It was cramped with lots of ADA fittings: hand rails, huge pink tiled wet room style bathroom. The room was in shabby condition, but it was clean. The lamp didn't work on my night stand. However, it is in a great location: walking distance to Lake Tahoe, bike trail, restaurants, and bars.
1 out of 5
by A verified traveler from Sacramento

They only want business, no hospitality..

Posted Jan 8, 2018
We arrived there kinda late for check in, and planing on staying extra day on top of the days we had booked, which they said is available. A few hours after we checked in, there was a medical emergency in family, we had to cancel trip, office doesn't open until 10:00am, so I went in explained the situation, wanted to check out, lady said that was ok, but we will be charged for full stay even if we're leaving after one night. We were pretty stressed, that was the last thing we were worried about. That's cold, they don't have morals, they think financially not ethically. Did they not rent the room out to someone else AND charge us to make double on the room?
4 out of 5
by ying

This traveler left a rating score only Posted Jan 6, 2018 on Hotels
5 out of 5
by beatriz

Posted Dec 2, 2017 on Hotels
Comment from Hotel Management
Dec 5, 2017
Thank you for choosing us!
4 out of 5
by Doris

This traveler left a rating score only Posted Nov 27, 2017 on Hotels