Ratings based on 4,694 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2018
Pros: Location and staff
Cons: Perhaps a second shuttle van to cater for peak periods. Would be useful if we are able to track the location of shuttle van too. But it's great as now
Our family's top choice of hotel when in Hong Kong. Convenient location made even better with the shuttle service. The attention to details given by the hotel staff to staying guests is impeccable, right from guest officers to the night shift shuttle van driver who is so dedicated to his job and helpful to the guests. We met with raining season during our stay there and was impressed by the service provided by the staff - driver made a point to allow guests to alight at sheltered garage to enter hotel from another entrance, hotel staff got ready umbrellas to ensure that we do not get wet while alighting from bus.
Comment from Hotel Management
Jun 22, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our property and your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. Your suggestions on shuttle bus are well noted to the concerned department for improvement. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
by A verified traveler from San Francisco

Posted Jun 20, 2018
very nice hotel I have staied in Hong kong, large room, very, very large bathroom, good location for transportation and different good food. My kids like it very much, will stay again if we come back to Hong Kong.
Comment from Hotel Management
Jun 22, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the city

Posted Jun 19, 2018
Second stay in the hotel. Room check in is fast. Room is small as per Hong Kong standard, but adequate for short stay. Bed, pillows and sheets are good for a relax night rest. Hourly shuttle bus provided to popular shopping places: Langham place, temple street, Canton way/china ferry terminal, and element/airport express, but need to be early for seat as bus are always full during my stay. Overall, a pleasant stay.
Comment from Hotel Management
Jun 22, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2018
Nice place and nice staff. Room clean . Good price
Comment from Hotel Management
Jun 20, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your lovely comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
4 out of 5
by A verified traveler from W

Posted Jun 17, 2018
Comment from Hotel Management
Jun 20, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for taking the time to review our property. We are delighted to know that overall you enjoyed your stay at our hotel. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Value for money, Great Comfort

Posted Jun 17, 2018
The staff are friendly in assisting us. Room is spacious out of our expectation. Comfortable and Convenient with free shuttle bus. If need to go out early, it can be easily assess with mini bus to the nearest mtr.
Comment from Hotel Management
Jun 20, 2018 by Dorsett Mongkok, Hotel Management
Dear Felicia, thank you for your lovely comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2018
Very nice hotel and service The room was clean and comfortable Near MTR, and easy for transport
Comment from Hotel Management
Jun 20, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
by A verified traveler from Canada

Posted Jun 15, 2018
Great hotel and convenient location to the local shopping market.
Comment from Hotel Management
Jun 20, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great friendly hotel

Posted Jun 14, 2018
Clean and modernize hotel, friendly and helpful staff. Close to shopping and all kinds of restaurants. Hotel provided free shuttle to shopping areas around Mongkok. Airport express's free shuttle also stop at this hotel. Hotel room might be little for some people, but it's standard size for place like Japan or Hong Kong. Overall, it's a great hotel with good prize. Will stay here again.
Comment from Hotel Management
Jun 15, 2018 by Dorsett Mongkok, Hotel Management
Dear Valued Guest, thank you for your valuable comments. We are delighted to know that you enjoyed your stay at our hotel. While it would have been great to learn more about your stay experience, we will as always continue to improve our service to ensure you a better stay on your next return. Once again, thank you for staying at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.
4 out of 5
by A verified traveler from Vancouver

Posted Jun 14, 2018
No chair in the room. No response even mentioning about it
Comment from Hotel Management
Jun 20, 2018 by Dorsett Mongkok, Hotel Management
Dear Clara, Thank you for taking the time to review our property and your valuable comments. We are glad to know that overall you enjoyed your stay at our hotel. Your comment on in-room facility is well noted to the concerned department for improvement. Rest assured that we will continue providing the best stay experience to all guests at Dorsett Mongkok, Hong Kong. We look forward to welcoming you back to our hotel in the near future.