Lake

Reviews of City Suites Gateway

4 out of 5
City Suites Gateway
No. 442, Zhongzheng East Road, Dayuan District, Taoyuan City

Reviews

8.2

Very Good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 368 out of 1002 reviews" "
Rating 6 - Okay. 158 out of 1002 reviews" "
Rating 4 - Poor. 53 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne, Vienna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is next to the highway and has no sidewalk around the property. It’s quite inconvenient if one wants to go out to eat or go to a mini mart buying something.
Stayed 1 night in Apr 2024

8/10 Good

Bee Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Mrt Station but not much food variety.
Stayed 3 nights in Apr 2024

8/10 Good

Odile, Downers Grove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, a 10 minutes/$5 ride from the airport. Wish they had free shuttle as most airport hotels usually have. Also, we arrived late (09:30PM), and there was no way to get any decent food, no restaurant opened, no room service. Just some vending machines with junk food. Bedroom was spacious with two king beds, and bathroom huge with a soaking tub inside a huge walking shower. Breakfast was included and had all kind of Asian dishes but also the possibility to get eggs the way you like them, and pancakes. It has an outside swimming pool we didn't have time to enjoy. Despite from being really close to the airport and highway, it's been pretty quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport, beautiful river nearby & nice traditional Taiwan foods.
Stayed 1 night in Apr 2024

8/10 Good

Shinfu

Liked: Cleanliness, staff & service, property conditions & facilities
Being close to airport.
Stayed 1 night in Apr 2024

8/10 Good

Zee

Liked: Staff & service
Bath room do smelled with a little bad odor. It should be more sanitized with no smell.
Stayed 1 night in Apr 2024

10/10 Excellent

Benny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MRT is nearby.
Stayed 2 nights in Apr 2024

10/10 Excellent

Henry, las vegas

Stayed 1 night in Apr 2024

10/10 Excellent

Tzu-Ting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near airport and the room is clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it
Stayed 1 night in Apr 2024

10/10 Excellent

Casey

Liked: Property conditions & facilities
Great location, close to the airport
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a short layover. The food was good and staff very helpful. Keep in mind there is no bar in the restaurant or nearby.
Stayed 1 night in Apr 2024

6/10 Okay

Ching Salina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport and staff are excellent.
Stayed 1 night in Mar 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniences near the airport. I wouldn’t mind coming back when I visit next.
Stayed 1 night in Mar 2024

6/10 Okay

Lu Yu

Liked: Amenities
Disliked: Staff & service
The breakfast dishes/pots were not refilled quickly enough. I stood there, with my plate and staring at the four empty options of hot dishes. Even after inquiry, there were no signs of prompt refilling. Too embarrassing to wait any longer, I had to find a table to sit down, finish my plate with only a few cold dishes and then go check one more time.
Stayed 1 night in Mar 2024

4/10 Poor

Wayne

Stayed 2 nights in Mar 2024

6/10 Okay

chungkwan

Disliked: Cleanliness, amenities, property conditions & facilities
location,price,meal service...
Stayed 2 nights in Mar 2024

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious
Stayed 1 night in Mar 2024

8/10 Good

Chih-Chung

Stayed 1 night in Mar 2024

10/10 Excellent

G

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport
Stayed 1 night in Mar 2024

8/10 Good

Secilil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for overnight transit
Stayed 1 night in Mar 2024

4/10 Poor

Adam

Stayed 1 night in Mar 2024

8/10 Good

Susanna I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The the staff were fantastic very helpful and friendly, interior of the property was nice the food in the buffet/restaurant was very good. Downside- there was no heater in the whole hotel and the weather was very cold when we stayed there. They did offer extra blankets in case we needed them.
Stayed 1 night in Mar 2024

8/10 Good

Flordeliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport
Stayed 1 night in Jan 2024

8/10 Good

Jia, White River Junction

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room contained some smell and the location was not very convenient, it is far away from public transportation.
Stayed 2 nights in Feb 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean staffs are helpful always ready to assist you and Buffet is affordable Will reccomend to other
Stayed 1 night in Feb 2024

10/10 Excellent

Robert, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful and knowledgeable.
Stayed 1 night in Feb 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I should be book again. I love it Everything is nice and quick services
Stayed 1 night in Feb 2024

8/10 Good

Tsz Sang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’d be great if the hotel can offer complimentary shuttle bus services to and from the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Casey

Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, although they need to seriously upgrade their breakfast. God bless them.
Stayed 1 night in Feb 2024

10/10 Excellent

Jin

Nice place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Convenient, Nice Taiwanese style breakfast buffet. Friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Rhonda, Hubley

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Lashonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
warm welcoming from the front desk.we only stayed a few hours because of our layover. beautiful hotel. limited to asian food for breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

dallen, kailua

Liked: Cleanliness
Clean
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 2 nights in Jan 2024

6/10 Okay

Hua

Traveled with partner
I wish the property has shuttle to the airport, and breakfast starts earlier in the morning. .
Stayed 1 night in Jan 2024

10/10 Excellent

Jane, Collinsville

Liked: Amenities
Ok
Stayed 1 night in Jan 2024

10/10 Excellent

Harish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near and cheap option to the Taipei airport. Super quick check in good included breakfast with lots of varieties of food.
Stayed 1 night in Jan 2024

8/10 Good

Purobi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night stay between flights. Taxi fare is 160 NTD from the airport and 200 from the hotel to the airport. Good buffet for dinner (360 NTD pp). Breakfast included.
Stayed 1 night in Jan 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a layover in Taipei and stayed in this hotel for a night. Super close to the airport and taking taxi there is very convenient! It’s like a US$6 ride and the hotel front desk can reserve it for you, so make sure you ask them. Hotel room is overall very clean and breakfast is included so it’s good if you have a morning flight.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jensen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for overnight layover in Taiwan. Minor nit, the thermostat only blew cold air even though day to heat and a warmer temperature.
Stayed 1 night in Jan 2024

8/10 Good

Alfredo Lacanilao,

Stayed 1 night in Jan 2024

2/10 Terrible

Jim

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 1 night in Jan 2024