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Reviews of E House Hotel

3 out of 5
E House Hotel
8F, No. 76, Kun Ming St., Taipei

Reviews

7.4

Good

Rating 10 - Excellent. 97 out of 582 reviews" "
Rating 8 - Good. 273 out of 582 reviews" "
Rating 6 - Okay. 139 out of 582 reviews" "
Rating 4 - Poor. 42 out of 582 reviews" "
Rating 2 - Terrible. 31 out of 582 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Guo Long, Singapore

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overrated on Orbitz. Pros 1) very good location to a lot of food areas and near to Xi Men surroundings 2) The staff is very helpful and polite. Excellent customer service. Con 1) The restaurant on the property is no longer in use. The area is being used for customers if they buy street food and want to eat at the property. 2) property pet cat roaming around the eating area (not a pet hater), just for hygiene purposes. Cat jumped up on the table while my family was having a late-night meal tired from the airport. 3) The property needs an upgrade urgently 4) roaches were roaming around 5) bedsheets need to be changed completely. The bed sheets were very old and one layer had a tear in the corner. 6) Rooms are very Dusty, you can see the dust flying under the ceiling lights. Property needs to install some air filters. 7) Unable to change the temperature to heater mode. Rooms in winter period s very cold even if the air conditioning is off
Stayed 3 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Aug 2023

8/10 Good

Kian Fun

Liked: Staff & service
Convenient
Stayed 5 nights in Apr 2023

8/10 Good

Wanderlust

Stayed 1 night in Feb 2022
Response from young on Apr 6, 2022
謝謝您的評分

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Meh
Gave me a windowless room for the first day. A/C was on hyper, heater did not work at night. Couple of cockroaches in the hallway and one in the breakfast room. Carpet was dirty. Otherwise no issues. Front desk people were nice.
Stayed 3 nights in Jan 2020
Response from young on Jan 7, 2020
Dear guest Thank you for your message and rating

8/10 Good

Scorpio, Seoul, Korea

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The bathroom facilities were really big. The bed was comfortable. All in all, it was a nice place to stay, as the location was very convenient, and close to all necessities, at a reasonable price.
Stayed 7 nights in Dec 2019
Response from Young on Jan 7, 2020
Dear guest Thank you for your message and rating

6/10 Okay

Sham

Stayed 4 nights in Dec 2019
Response from Young on Dec 19, 2019
Thanks

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom was cute, with Hello Kitty theme! The staffs were helpful and thanks for the housekeeping for always making our room tidy!
Stayed 3 nights in Nov 2019
Response from Young on Dec 6, 2019
Dear guest Thank you for your message and rating

8/10 Good

Ittipon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from YOUNG on Nov 22, 2019
尊敬的客人 感謝您的留言和評分

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The Bathroom drain was clogged up, found long hairs remaining after completely drain(20 minutes). The hotel was overbooked, the staff told us it's unable to change room. We end up with an early checkout.
Stayed 3 nights in Nov 2019
Response from Young on Nov 11, 2019
Dear guest Thank you for your message and rating I am sorry for the bad experience during your stay. We are improving I look forward to your stay again Thank you

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel, works in a pinch.
Comfortable little hotel in a good location near Ximen Station. I was visiting for Pride at the last minute, and most other hotels were booked, so my expectations were low, but I was actually happy with E House. I was particularly impressed by the fact that when I turned off the AC and left for a few hours, when I returned there was absolutely no smell (i.e. it felt very clean and well-kept), which is normally an issue with these types of hotels in my experience. The guy at the counter was friendly and spoke fluent English. The entrance to my room was only a couple meters to the left of the front desk, so everything was a bit close, but I didn't experience any privacy issues and exterior sounds were muffled pretty well. A note about the bathroom: it looked like it had been recently remodeled and looked nice, but the shower doors did not close completely, so every time I ran the shower the floor of the bathroom would be covered with water. I quickly ran out of towels trying to keep things dry.
Stayed 4 nights in Oct 2019
Response from young on Nov 6, 2019
Dear guest Thank you for your message and rating I am very happy to feel our value and hospitality during your stay. We are committed to providing our guests with a better stay. We look forward to your stay again Thank you

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location - good bFast and staff. Not true about room near front desk let’s u hear hallway - quiet soundproof rooms
Stayed 5 nights in Oct 2019
Response from Y on Nov 1, 2019
Dear guest Thank you for your message and rating

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Everything was great including the staff. Wifi worked perfectly.
Stayed 1 night in Sep 2019
Response from Young on Oct 1, 2019
Dear guest Thank you for your message and rating I am very happy to feel our value and hospitality during your stay. We are committed to providing our guests with a better stay. We look forward to your stay again Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in May 2019
Response from t on Jun 12, 2019
Thank you for your valuable comments

8/10 Good

Eddie

Liked: Cleanliness, staff & service
Room too small
Stayed 6 nights in Apr 2019
Response from y on May 8, 2019
Dear guest Thank you for your valuable comments. I am sorry for the problems you encountered during your stay. We are working hard to update and improve hotel facilities and services. I look forward to your stay again

8/10 Good

Vincent

Stayed 3 nights in Jan 2019
Response from y on Jan 27, 2019
Thank you for your message and rating I look forward to your stay again

6/10 Okay

Chayapat

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2019
Response from y on Jan 27, 2019
Thank you for your message and rating I look forward to your stay again

6/10 Okay

Verified traveler

I can not sleep , a lot of noise.breakfast is good
Stayed 2 nights in Dec 2018
Response from y on Dec 21, 2018
Dear guest Thank you for your valuable comments. I am sorry for the problems you encountered during your stay. We are working hard to update and improve hotel facilities and services. I look forward to your stay again

8/10 Good

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taipei Ximending area
It was a good place to stay close to the ximending area where lots of activities go on and it is convenient happening place in Taipei.
Stayed 6 nights in Nov 2018
Response from y on Dec 7, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location. Clean room. The room was definitely on the small side. There are
Stayed 3 nights in Nov 2018
Response from y on Nov 28, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

4/10 Poor

SC, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Booked economy double room, such rooms only located on 9th floor, it's really too small, has a queen size bed and really no space for a standard size luggage. It's quite clean though. Hotel is hard to find. Building lift is very old, shaky and scary. Rooms are on 8 and 9th floors, 10th serves breakfast. Room is prepaid upon checking in with security deposit charged under credit card. But staff explained that lift has no direct access to 9th & 10th floor so that guests will not escape the 8th floor reception supervision. No logic at all! Breakfast is just plain vanilla. Location not too bad. Not worth it for this price, stay elsewhere! I stayed in much better budget hotels at Ximending few times before.
Stayed 2 nights in Nov 2018
Response from y on Nov 19, 2018
Dear guest Thank you for your valuable comments. I am sorry for the problems you encountered during your stay. We are working hard to update and improve hotel facilities and services. I look forward to your stay again

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018
Response from y on Nov 19, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

8/10 Good

Pitakthai

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from y on Nov 19, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

10/10 Excellent

D, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to many eatery, Ximending Retail Circles and some nice club around the area.
Stayed 3 nights in Oct 2018
Response from y on Nov 3, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

8/10 Good

Krittanad

Liked: Cleanliness, staff & service, property conditions & facilities
ok to stay
In general, this is good hotel + location is right in shopping area + food (breakfast) arrange at cozy place but serve same everday - far from MRT station take upto 10min or more to walk, not recommend for travelers with lot luggague as nearby so clouded with peoples - air condition doesn't' work cant adjust at all.
Stayed 2 nights in Oct 2018
Response from y on Oct 30, 2018
Thank you for your message and rating We strive to provide a better accommodation experience for our guests. I look forward to your stay again

8/10 Good

Artyom, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located not too far from MRT about 10 minutes walk,the room was small and I couldn’t even get my luggage open but for me it’s not an issue since I was just there to sleep and have a breakfast before exploring the city. The best part of this hotel is the breakfast, it is delicious and employees in restaurant are polite and very helpful!!!👍👍👍
Stayed 4 nights in Sep 2018
Response from m on Oct 9, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

8/10 Good

Wayne, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Small friendly hotel
Stayed 3 nights...sadly the room was extra compact and no window. Coped with the size but had difficulty with no windows. The advertising did not clearly identify this. Final night of stay was disturbing with building noise going on within the building until 1am. Staff could not do anything. My room is only suitable for solo travellers. Great location....nice breakfast but not always smoke free. I would come back.
Stayed 3 nights in Aug 2018
Response from y on Oct 9, 2018
Thank you for your message and rating I am very happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. I look forward to your stay again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel!
Good hotel, awesome service. A little bit of problem is the corners of the room is not cleaned properly (still dusty)
Stayed 2 nights in Feb 2018
Response from Y on Feb 13, 2018
Thank you for your comment and rating I am happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. Look forward to your stay again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and Great chef!
I found this hotel is very conveniently located and well-priced for the value. The room is very small but for ready travelers, it would be just enough to secure a base to move around Taipei. I was on the way back to Japan from my business trip to Kaohsiung, and there were many things to do to summarise the trip in the room. But it was easy to buy small foods on the street. Heaps of shops are just around the corners. The room was neatly and carefully cleaned. Wise ready travelers would be utilizing this hotel for saving money, so that they can spend money for other things like foods and sightseeing, I believe. And most importantly, their breakfast was very good. No many varieties, but deliciously cooked Taiwanese dishes made me happy every morning. From the tables, you can see a chef standing beside the table displayed the all-you-can-eat dishes, and he was very friendly! We exchange words every morning, and he often use some Japanese words, such as "Yakisoba-dayo." I already missed his dished, so I am looking forwards to see him again. Only hind side was "noise." I was in the same floor of the reception, and could hear all what people were talking at the lounge in the midnight. When other room gusts came back to their room, their talks in the corridor reflected all around the area. You may need to wear earplugs, otherwise, there was no problem to me. The friendly and professional attitudes of the receptionists were impressive, and they spoke very good English. Thank you all!
Stayed 5 nights in Oct 2017
Response from y on Feb 13, 2018
Thank you for your comment and rating I am happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. Look forward to your stay again

2/10 Terrible

Ma. Neriza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from y on Feb 9, 2018
感謝您的留言及評分 期待您再次入住

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Jan 2018
Response from Y on Jan 30, 2018
感謝您的留言及評分 期待您再次入住

2/10 Terrible

jack , singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is very small, it is run down & poor facility
Room is very small, run down, poor facilities and expensive during my stay
Stayed 6 nights in Dec 2017
Response from Y on Jan 30, 2018
Dear guest Thank you for your valuable comments Sorry about the problems you encountered during your stay We are working hard to update and improve the hotel facilities and services Look forward to your stay again

10/10 Excellent

Albert, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple direct.
Convenient location. Simple stay for a reasonable price
Stayed 3 nights in Nov 2017
Response from E-house on Dec 22, 2017
Thank you for your comment and rating I am happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. Look forward to your stay again

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JASON on Dec 5, 2017
感謝您入住EHouse 我們努力提供住客更好的住宿體驗。 期待您再次入住

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
Location is good. Staffs are friendly. We enjoyed our stay there.
Response from JASON on Nov 22, 2017
Thank you for your comment and rating I am happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. Look forward to your stay again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JASON on Dec 5, 2017
感謝您入住EHouse 我們努力提供住客更好的住宿體驗。 期待您再次入住

8/10 Good

Craig

Liked: Cleanliness, staff & service
Small but good
Ximen is a bustling area at night but never got rowdy, lots of side streets to get lost in walking around with plenty of food stalls as well as a modern side to it. If you like your temples you won't be disappointed. You have the modern Taipei 101 tower with its very exclusive designer shops, restaurants and bars. The metro system clean and easy to use to get around.
Stayed 6 nights in Oct 2017
Response from E-house on Nov 22, 2017
Thank you for your comment and rating I am happy to let you feel our value and hospitality during your stay. We strive to provide a better accommodation experience for our guests. Look forward to your stay again

6/10 Okay

Anthony

Fair hotel
The hotel is convenient for short stay. You get what you pay for. The condition is fair.
Response from JASON on Nov 22, 2017
Dear guest Thank you for your valuable comments Sorry about the problems you encountered during your stay We are working hard to update and improve the hotel facilities and services Look forward to your stay again

8/10 Good

Debbie

Liked: Cleanliness, staff & service, room comfort
Good location
Good location near Xi Men Ding. Plenty of restaurants and shopping in area. Good stay for price.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in XMD area, short walk from metro station.
Booked this hotel very last minute. I know my way in xmd so it wasn't hard for me to find. Just a little bit distanced walk if you don't mind. The room is really nice and spacious! Cosy as well. Down side is the chair seat was stained so it's a little disgusting to look at. Breakfast wise is rather typical. Another thing is that I stayed on the 9th level, in order to take the lift to ground level have to walk down to 8th level, so it was a bit inconvenient when you have more than 1 luggage or bulky luggage. Other than that it was a good stay :)
Response from ehouse on Apr 20, 2017
Dear guest, Thank you for your staying in EHouse and sharing your experience to any other guests. We will improve our facility and service to offer the better rooms to the guest. All of us hope to have the opportunity to serve you next time.

8/10 Good

bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and well maintained Hotel
Good breakfast (just wished started before 7am), clean room and great location. Very helpful staff. Room small but still workable.
Response from General Manager on Mar 12, 2017
Thank you for your staying in Ehouse. We will improve our facility and service to offer the better experience to you. Hope to see you soon.

10/10 Excellent

Fibi, Bk, TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is good, staff is great, rooms clean. The food we ate was very good. Hotel is quiet, nice place to relax. Would definitely recommend as the nice place near ximenting.
Response from ehouse on Jan 6, 2017
Thank you for your staying in ehouse. We will do our best to offer the better service to you. Looking forward to seeing you next time.

8/10 Good

Matt, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad for a short stay
Overall not bad. Breakfast need some improvement. Staff very helpful and friendly.
Response from Ehouse on Mar 12, 2017
Thank you for your staying in Ehouse. We will try our best to improve our facility and service to offer the better experience to every guest. Hope to see you soon. Thank you so much and have a nice day!

6/10 Okay

Li, Singapore

Liked: Staff & service
Disliked: Cleanliness
Ok location. Good front desk staff.
The front desk helped us with our questions. The room is comfort is ok however we noted that both the towels and bed sheets isn't really clean.
Response from SUNNY on Oct 23, 2016
Thank you for the response..We would do our best to serve our customer. We are looking for your next visit !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service staff
The service staff was great and very helpful with all the stuff I have request and it helps me with my trip!
Response from General Manager on Aug 10, 2016
Thank you for the response..We would do our best to serve our customer. We are looking for your next visit !

8/10 Good

Z, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Nice room...Easy to go but a little far from metro station
Thank you for the response..We would do our best to serve our customer. We are looking for your next visit !

8/10 Good

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
good !
Response from JASON on Jul 18, 2016
Thank you for the response.We would do our best to serve our customer. We are looking for your next visit !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness
ok, but not great!
Good location, floor is not that clean,room was cold and can't control it, ask front desk they said because is centre AC. They can't control it.

8/10 Good

glo, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay!
nice and clean rooms, renovations really modern. staff were really polite and helpful. location quite convenient as well, under 10mins walk to mrt station. my friend and i had a comfortable stay here!
Response from JASON on Apr 22, 2016
We really appreciate your kind cooperation and support. We look forward to your next visit.