Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
77% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from tin

在市中心

Posted Nov 27, 2016
很方便在市中心,但房間很大 可以放2個行李 但有很多空間但房間都沒有防盜鎖 這點有一點擔心啦,還算一個又經濟又方便的選擇啦
Comment from Hotel Management
Dec 2, 2016 by 林特助, Hotel Management
感謝您寶貴的意見,我們會積極改善
4 out of 5
by A verified traveler

Good location and room review

Posted Nov 6, 2016
Good location where is it near to ximending and ximen station. Room wise is good where basic necessary stuff is there. However, it will be good that air-con can control temperature. Currently, there are only 3 modes (low, med, high).
Comment from Hotel Management
Nov 7, 2016 by 林特助, Hotel Management
Thanks your affirmation.
3 out of 5
by A verified traveler

Posted Oct 25, 2016
Pros: Quiet
Room is big n clean. Nice decor Staff friendly
Comment from Hotel Management
Oct 27, 2016 by 林特助, Hotel Management
Thanks your affirmation
4 out of 5
by A verified traveler

Posted Sep 30, 2016
西門町の便利な場所にあり、部屋も清潔でしたし、スタッフの方も親切で快適に過ごせました。Wi-Fiも使えたし、インターネットも快適に使えました。
Comment from Hotel Management
Oct 6, 2016 by 林特助, Hotel Management
感謝您的支持
4 out of 5
by A verified traveler

Posted Sep 1, 2016
ロケーションは最高です。アンティーク調の装飾もグッドです。清潔で快適なホテルでした。また台湾訪問時には利用したいです。
Comment from Hotel Management
Oct 24, 2016 by vivian, Hotel Management
Thank you for your compliments. We look forward to welcoming you to your next stay, and to provide you with a better experience.
3 out of 5
by A verified traveler

最大優點是交通方便

Posted Aug 13, 2016 on Hotels
服務員很有禮貌!房間空間寬敞!很近西門町,很近捷運站!附近食店好多!冷氣是中央調節的,有點冷,不過可以向服務員多拿被子!浴室的大毛巾,每一條都有點味道,雖然不是嗅味,也知道有洗乾淨,可是有點怪怪的,可能要換洗衣粉了!最後一天中午check out後,一樓有寄存行李的房間,非常好!我們過兩個小時回去拿回行李,準備20分鐘後坐我們自己叫的的士去機場,因為那個房間沒有電風扇沒有冷氣,好熱好悶,所以我們回去4樓的前台,想說跟小孩在那邊坐一下就下樓去機場。。。可是前台那個小姐,請我們離開,說人太多!雖然她好有禮貌,但是好像不太好,我們只有4個人,其中兩個是小孩子,行李才3件,再說,人沒太多,5分鐘,只有1對情侶來開優閒房間!
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
您好: 非常感謝您很用心的留下你對我們飯店的印象,也讓我們有改進的方向,有個部分想跟您做個澄清,我們全部的床單被套毛巾都是經過漂消毒及高溫殺菌,會殘留一些漂白水的味道是正常現象。 我們會請現場人員多注意行李寄放區的溫度調節,非常感謝您
1 out of 5
by A verified traveler from KOREA

It wasn't worth it.

Posted Aug 7, 2016
Pros: Only location. Easy to get to the station.
Cons: Many things. Seriously I can write a book. First of all, Don't touch belongings.
Location: Ximending
First of all, we got stolen $200 from the hotel room safe. I only took out money that I might spend for the day so there's no chance that I lost my money on a street or whatever. It was only in the safe and I got stolen from it. Funny right? *BE SURE TO CARRY YOUR MONEY WITH YOU. DON'T TRUST YOUR HOTEL ROOM SAFE* Second, the room wasn't worth it. It was $100 for a night, and there were a lot of moths. Seriously, I killed more than 10 moths and then at the end, I just shared a room with them. room's wall and floor weren't clean enough. You wouldn't believe this would cost $100 to get this place.
Comment from Hotel Management
Aug 24, 2016 by 林特助, Hotel Management
We sincerely regret to hear that you had an unpleasant trip. Had there been an event of theft, we would be more than happy to cooperate fully with the local law enforcement to further investigate and recover your loss. However, according to our internal data, as well as the public law enforcement reports, there had not been any reported theft at the location of our hotel in the past month. According to our contract with expedia. We can not contact you directly. Please contact expedia as soon as possible. we may be able to assist you in reporting the incident to the law enforcement and hopefully recovering your lost item(s). In regards to your concern of the safe, all of our hotel rooms are equipped with AANON 2535L passcode safe. These passcode safes are in compliance with all ISO standards, and only have one master key. Since our employees do not have access to the master key, we have contacted the manufacturer (AANON) to investigate this occurrence. We will be happy to keep you updated as soon as we hear from the manufacturer. As a general note, we strongly recommend that you file any complaint you may have immediately to our receptionists so that it can be addressed in a timely manner. Even though moths are very common in Taiwan in rainy days, they should not be able to come in to the rooms if you keep your windows closed. If you experience any similar experience in the future, we’d be happy to switch rooms for you. Thank you again for choosing us. We look forward to servicing you again.
4 out of 5
by YAN WAH from HK

交通極方便

Posted Aug 3, 2016 on Hotels
西門站出口行5分鐘內到達
Comment from Hotel Management
Aug 15, 2016 by General Manager, Hotel Management
感謝您的肯定,希望有機會能再為您服務
1 out of 5
by A verified traveler

點解"台"會給裝修工人半夜開工?

Posted Jul 28, 2016 on Hotels
半夜12:00 至 凌晨4:00 我床頭外有勁大聲用電鑽的工程聲浪,以為有什麼緊急維修工程, 都已經整晚無睡過,到早上7:00又再開工, 此時打開床頭窗簾,驚見裝修工人就在窗外外牆工作,點解旅館明知有大裝修工程還給我入住這房!! 投訴後,被 downgrade 換了間細房,但又沒有賠償差價,另外房間舊,衣櫃有霉味,廁所有污漬,兩天旅程也被打垮了。
Comment from Hotel Management
Aug 1, 2016 by Ethan, Hotel Management
您好: 首先為了您旅途到影響不愉快跟您致歉,其實本棟大樓為商業大樓,有許多店家,收到您的客訴之後我們隨即馬上去了解,施工單位為其他商家,對方也沒有跟我們告知,未能在第一時間避免這個問題造成您的困擾,我們會再改進。希望您可以理解我們如果能提前得知這個工程我們絕對不會故意安排您入住。
5 out of 5
by Joseph

Posted Jul 10, 2016 on Hotels
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Thanks for your affirmation