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Overview of Guide Hotel - Xinyi Branch (Ex HolyPro Hotel)

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Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Guide Hotel - Xinyi Branch (Ex HolyPro Hotel)

2.5 out of 5

3.5/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationTaipei 10110 min walk
    Popular LocationCathay General Hospital12 min walk
    Popular LocationSun Yat-Sen Memorial Hall12 min walk
    AirportTaipei (TSA-Songshan)25 min drive

Choose dates to view prices

About this area

Taipei

Located in Taipei's Xinyi neighborhood, Guide Hotel - Xinyi Branch (Ex HolyPro Hotel) is in the city center and near a metro station. Raohe Street Night Market and Ningxia Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Taipei Zoo and National Taiwan Museum. Looking to enjoy an event or a game while in town? See what's happening at Taipei Arena or Taipei Municipal Stadium. Guests appreciate the hotel's convenience to public transportation: Taipei 101/World Trade Center Station is 5 minutes by foot and Xinyi Anhe Station is 9 minutes.
Popular Location

What's nearby

  • Taipei 101 - 10 min walk
  • Cathay General Hospital - 12 min walk
  • Sun Yat-Sen Memorial Hall - 12 min walk
  • Zhongxiao Road - 2 min drive
  • Elephant Mountain - 9 min drive

Getting around

  • Songshan Station - 3 min drive
  • Taipei 101/World Trade Center Station - 5 min walk
  • Songshan Airport (TSA) - 15 min drive

Restaurants

  • Maple Tree House — 3 min walk
  • Selfish Burger — 3 min walk
  • Xinyi & Keelung Intersection — 3 min walk
  • Starbucks — 3 min walk
  • Woolloomooloo — 3 min walk

About this property

Guide Hotel - Xinyi Branch (Ex HolyPro Hotel)

Taipei hotel in Xinyi, walk to Taipei 101
This smoke-free hotel features concierge services, express check-out, and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff. All 20 rooms provide free WiFi, refrigerators, and flat-screen TVs. Other amenities available to guests include free bottled water, hair dryers, and phones.
Guide Hotel - Xinyi Branch (Ex HolyPro Hotel) offers 20 air-conditioned accommodations with complimentary bottled water and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. This Taipei hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Refrigerator

Conveniences

  • Elevator

Guest services

  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Phone
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

This property is closed from January 1 2020 to December 31 2020 (dates subject to change).

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash

We should mention

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

HolyPro
HolyPro Boutique
HolyPro Boutique Hotel
HolyPro Boutique Hotel Taipei
HolyPro Boutique Taipei
HolyPro Hotel
HolyPro Boutique Hotel
Guide Xinyi Branch Ex Holypro
Guide Hotel - Xinyi Branch (Ex HolyPro Hotel) Hotel
Guide Hotel - Xinyi Branch (Ex HolyPro Hotel) Taipei
Guide Hotel - Xinyi Branch (Ex HolyPro Hotel) Hotel Taipei

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 30 out of 198 reviews
5 - Excellent 15%
Rating 4 - Good. 83 out of 198 reviews
4 - Good 42%
Rating 3 - Okay. 54 out of 198 reviews
3 - Okay 27%
Rating 2 - Poor. 21 out of 198 reviews
2 - Poor 11%
Rating 1 - Terrible. 10 out of 198 reviews
1 - Terrible 5%

3.4/5

Cleanliness

3.6/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a in a great location, within walking distance to a park, the subway, a convenience store, and a bunch of restaurants. This is a self service and self checkin hotel which we weren’t aware of though.
Stayed 3 nights in Jan 2020

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This place was dirty. Very dirty. Someone's hair was on the sheets, more hair on one of the towels, trash under the sink and behind the door, and the ledges were so dusty that I was afraid to set my drink on it. Fortunately housekeeping came and cleaned up after I complained, but they still didn't get the trash cleaned from under the sink or behind the entry door. I certainly won't be back.
Stayed 2 nights in Dec 2019

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smelled like old cigarettes, the room was small and the AC barely worked. The receptionist wanted to charge me NT$ 2,000 to extend checkout an hour.
Stayed 1 night in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We need to pay NT200 for early check in at 2 pm. Requested for the receipt and was told no receipt to be given. One of the night when we went back to the hotel and realised that 2 rooms at the same floor were opened. Due to safety reason, we informed the receptionist and were told that they are doing housekeeping and she questioned us back 怎么了in a impolite tone. There were also mosquitoes in the room. We will never stay in this hotel again with such poor customer service and uncomfortable environment.
Stayed 4 nights in Jul 2019