Ratings based on 117 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler from North Carolina USA

Great amenities - and the best staff and service

Posted Jan 14, 2017
Pros: The service throughout. In-room facilities and amenities. The breakfast. The hotel and room decorations.
Cons: There is hardly any siting area in the lobby unless you are having something in the cafe. There is no gym for guests.
Location: On beautiful tree-lined street near major intersection, within short taxi rides to nice shopping/entertainment such as Taipei 101. Quiet neighborhood.
The hotel has modern decor and facilities. The in-room amenities are excellent. The location is good. And the best part is the service. The staff from the front desk to the cafe/restaurant and house keeping are all among the best in the world. (I travel worldwide with more than 50 hotel stays a year.)
5 out of 5
Recommended
for Everyone
by A verified traveler

SO glad I stayed here

Posted Jan 2, 2017
I didnt know much about Taipei, I am so glad I stayed here, nice hotel great staff and awesome location
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Dec 25, 2016
good hotel, nice staff, near to metro and 101. excellent equipment in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in all ways

Posted Dec 21, 2016
Location: It's within a few blocks of the MTR so it's easy to go anywhere in Taipei.
I greatly enjoyed this hotel. The staff is very helpful and friendly. The rooms are super modern and high tech, location is excellent and the breakfast buffet is really good. There's also some very quirky and interesting art in the hotel. I would highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Location is convenient

Posted Dec 10, 2016
Love the hotel staff, the hotel makes you feel like home
4 out of 5
Recommended
for Everyone
by A verified traveler

Near to the township

Posted Dec 9, 2016
Need improve for internet connection. Need to stop all the installation & renovation project on 8pm because as guest we need to rest at that time. Not suppose let the project continue until 11pm.
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel good location

Posted Nov 22, 2016
Fantastic hotel. Art work , staff, room all very good. Best room we have stayed in
5 out of 5
Recommended
for Everyone
by A verified traveler from tacoma, United States of America

So nice

Posted Nov 2, 2016
Pros: Comfy
Cons: Gym
Great hotel. Great service. I really enjoyed my stay
Comment from Hotel Management
Nov 11, 2016 by Amy Yu, Hotel Management
Dear Mike, Thank you for choosing Hotel Éclat Taipei and sharing your experience on TripAdvisor. We are very happy to know that you had a great stay with us and loved the location, hotel facilities and level of our service. Thank you for choosing Hotel Eclat Taipei. My team and I would like to welcome you back again soon! . Warmest Regards, Amy Yu General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Detroit USA

Great hotel in downtown Taipei.

Posted Oct 7, 2016
Pros: The rooms and staff are exceptional
Cons: Pay attention to my comments about the minibar and main bar in the dining area
Location: I come entirely for business and never have time to site-see. Taxi drivers have a very hard time finding the hotel if they speak no English
My room was excellent as usual. However, I stayed at the hotel a month ago and there was a stocked minibar in the room. This time there was a sign for the minibar but no alcohol? When I purchased a bottle of wine for dinner on there nights the waiter could not remove the corks in 1 piece and all three times had the push the remaining un-pulled cork into the bottle. I suspect the wine is being stored vertically rather than the correct horizontal manner. The liquor bottles on display behind the bar were either empty or almost empty. Many of the better wine on the menu or not in stock.
Comment from Hotel Management
Nov 11, 2016 by Amy Yu, Hotel Management
Dear Dr. Richard, Warmest greetings and thank you for taking the time to share your unique experiences at Hotel Éclat Taipei. I am glad to learn that our service and facilities have earned your recognition. Your feedback is very much appreciated as we strive our best to improve ourselves in providing attentive service and environment to our guests. We will try our best to improve our F&B department and hopefully you will see the improvement next time. Many thanks for your kind comments. We certainly look forward to welcoming you back in the future. Warmest Regards, Amy Yu General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Sep 25, 2016
Pros: Great price, unique atmosphere, very comfortable room
Great hotel with very welcoming staff Excellent English speaking staff Very hospitable