- Liked: Cleanliness, staff & service, amenities
I stayed on the 6th floor and water leaked through ceiling and making the unit wet and stink. Staffs are very responsive and moved us to another hotel because the property was fully booked. They called taxi for us and reimburse the taxi fare to us. Since we left in rush, I left my jacket at the leaking unit. They even bring it back to us to the other hotel the next day. The Con is, there s no staff after 7pm to 10am. If something happen in between, you need to call to the other property location for help. If you lost the key or something, then it might be a big deal if between those hours.