Exterior

Reviews of Palais de Chine Hotel

4.5 out of 5
Palais de Chine Hotel
No 3 Sec 1 Chengde Road, Taipei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1017 reviews" "
Rating 8 - Good. 280 out of 1017 reviews" "
Rating 6 - Okay. 88 out of 1017 reviews" "
Rating 4 - Poor. 21 out of 1017 reviews" "
Rating 2 - Terrible. 16 out of 1017 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness, staff & service
The location is good, it is central and next to Taipei train and bus station. The hotel staffs are very friendly and courteous. They make you feel VIPs here. There are a few down sides though. For one, there are a few homeless around next to the property (on the walking bridge). The hotel looks kind of old. I am not really sure about its age, but it looks old and dark. In fact, the entire facility whether it is lobby, room, restaurants, they are too dark to my taste. It makes it look not too enticing to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Wu

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2024
Response from Amy Yu General Manager on Mar 28, 2024
Dear Wu, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

6/10 Okay

Tiffany

Traveled with partner
Liked: Staff & service, amenities
Overall amenities are good, unfortunately, bed is too soft. Leaked shower head, found molded area where faucet and shower head locate. Disappointed.
Stayed 1 night in Mar 2024
Response from Amy Yu General Manager on Mar 25, 2024
Dear Tiffany, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Regarding your mention of dissatisfaction, we highly value your feedback and strive to better meet your expectations. We have notified the relevant department manager and your suggestions will be add into our future adjustment policies to improve our service. Thank you for sharing your experience which give us an opportunity to do better.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

SHANDY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient to stay at Palais De Chine and the services is excellent
Stayed 3 nights in Mar 2024
Response from Amy Yu General Manager on Mar 23, 2024
Dear SHANDY,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

10/10 Excellent

Ming Hsueh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 君品酒店總經理 Amy Yu on Mar 23, 2024
親愛的Ming Hsueh貴賓您好,非常感謝您選擇蒞臨下榻君品酒店,很開心您滿意這次的服務和體驗。能夠提供您完善的服務並在君品度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力,我們將繼續努力,為貴賓們帶來更好的住宿與餐飲體驗。再次感謝您的回饋,期待您的再次光臨,祝您健康如意!

6/10 Okay

Hendrikus T

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lighting in the hotel is dark and depressing. Right out of a Halloween carnival ride. Otherwise the property is nice but it's lighting practically ruins everything.
Stayed 5 nights in Mar 2024
Response from Amy Yu General Manager on Mar 23, 2024
Dear Hendrikus T, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. Thank you once again for your feedback and we hope to welcome you again in the near future.

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Very convenient as it is near the taipei station. Family room was a comfortable (not luxurious) size for us and our teenage kids.
Stayed 3 nights in Mar 2024
Response from Amy Yu General Manager on Mar 23, 2024
Dear Aileen, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

Michael, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities
We know the owner. Easy access from Taipei Main Station.
Stayed 1 night in Mar 2024
Response from Amy Yu General Manager on Mar 8, 2024
Dear Michael,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.\

10/10 Excellent

Jauh

Stayed 3 nights in Feb 2024
Response from 君品酒店總經理 Amy Yu on Mar 25, 2024
親愛的Jauh貴賓您好,感謝您選擇入住君品酒店,我們非常開心得知您對這次的服務和體驗感到滿意,並對君品酒店表示肯定。能夠提供您優質的服務並讓您在君品酒店度過美好的時光,是我們最大的榮幸。再次感謝您給予我們寶貴的回饋,我們衷心期待著您再次光臨,請讓我們能夠再度為您提供愉快的住宿體驗。祝您心想事成!

6/10 Okay

Chi Wah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tv in my room has broken audio. Impossible to listen to it. The implementation of the environmental friendly policy is simply wrong. I cannot see how it can help to make the hotel more environmental friendly, but just make it inconvenience for the customers. The AI room environment control is stupid. We need to talk to the AI console to switch off all the light. In the middle of the nite, after going to the bathroom. I have to talk to the ai console to switch off the light, which in turn wakes my wife.
Stayed 3 nights in Feb 2024
Response from Amy Yu General Manager on Mar 5, 2024
Dear Chi Wah,Thank you for choosing Palais de Chine Hotel. We genuineely appreciate your stay and your valuable feedback.We sincerely apologize for any inconvenience you may have encountered during your stay. Rest assured that we have already shared your comments with the respective departments for further evaluation and improvement.Once again, thank you for taking the time to share your feedback. we sincerely hope to have a chance to welcome you back again!

8/10 Good

Suntharaporn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from 君品酒店總經理 Amy Yu on Mar 8, 2024
親愛的Suntharaporn貴賓您好,非常感謝您選擇蒞臨下榻君品酒店,並分享如此溫暖的回覆。很開心您滿意這次的服務和體驗。能夠提供您完善的服務並在君品度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力,我們將繼續努力,為貴賓們帶來更好的住宿與餐飲體驗。再次感謝您的回饋,期待您的再次光臨,祝您健康如意!

10/10 Excellent

Reynaldo, Cary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel with big rooms. Wide variety of breakfast items.
Stayed 3 nights in Dec 2023
Response from Amy Yu General Manager on Feb 29, 2024
Dear Reynaldo,We are so glad to receive the encouraging words and review from you. Thank you very much for visiting Palais de Chine Hotel. We look forward to welcoming you back to Palais de Chine in the near future for another wonderful stay.

8/10 Good

Tan, Lakewood

Stayed 2 nights in Feb 2024
Response from 君品酒店總經理 Amy Yu on Mar 23, 2024
親愛的Tan貴賓您好,感謝您選擇入住君品酒店,我們非常開心得知您對這次的服務和體驗感到滿意,並對君品酒店表示肯定。能夠提供您優質的服務並讓您在君品酒店度過美好的時光,是我們最大的榮幸。再次感謝您給予我們寶貴的回饋,我們衷心期待著您再次光臨,請讓我們能夠再度為您提供愉快的住宿體驗。祝您心想事成!

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 4 nights in Feb 2024
Response from Amy Yu General Manager on Feb 21, 2024
Dear ,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

10/10 Excellent

Reynaldo G, Menifee

Liked: Cleanliness, staff & service
Very French motif & ambience. Lobby & restaurant were a little dark for our taste but pleasant, nonetheless. Rooms were very comfortable, clean & well stocked. Staff was super friendly & helpful. Breakfast buffet was sumptuous with wide selection. Dining was awesome with very, very reasonable prices. Convenient to train & bus stations with many dining options in the main terminal. Overall, a great experience. Will definitely go back.
Stayed 3 nights in Feb 2024
Response from Amy Yu General Manager on Feb 21, 2024
Dear Reynaldo G,Thank you for choosing to stay at the Palais de Chine Hotel. We are delighted to hear that you enjoyed our location and service and that we were able to provide you with warm and careful service during your time with us. It is our great pleasure and honor to know that you have enjoyed your stay here in Palais de Chine. We're sure that team will feel very encouraged.Your kind words and encouraging comments are very motivating to us! We sincerely look forward to welcoming you back again for another wonderful stay!Greetings from Taipei.

10/10 Excellent

GuoJing, Manhasset

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 4 nights in Feb 2024
Response from Amy Yu General Manager on Feb 16, 2024
Dear GuoJing ,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

10/10 Excellent

EMILY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Oi yuen

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staffs are very friendly,the property is little too dark if you’re older like myself needs to watch where you going and the bathtub is quite dangerous climbing in and out too
Stayed 7 nights in Jan 2024
Response from Amy Yu General Manager on Feb 7, 2024
Dear Oi yuen, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. Thank you once again for your feedback and we hope to welcome you again in the near future.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service there in the hotel and the location easy to acess transportation/restaurants but I felt like not enough lightning inside the hotel and too dark.
Stayed 4 nights in Jan 2024
Response from Amy Yu General Manager on Jan 25, 2024
Dear Jennifer, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. Thank you once again for your feedback and we hope to welcome you again in the near future.

4/10 Poor

CHUI FOONG

Traveled with family
Disliked: Property conditions & facilities
Whole environment very dark and feel uncomfortable.
Stayed 1 night in Jan 2024
Response from Amy Yu General Manager on Feb 7, 2024
Dear CHUI FOONG,Thank you for choosing to stay at Palais de Chine Hotel and sharing your experience with us.We sincerely apologize for the insufficient lighting issue you encountered. Palais de Chine Hotel is designed with a European castle theme, and we understand that it may have caused inconvenience during your stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. And we would be glad to provide you with more detailed room introductions to help you select the room that best meets your needs. Our goal is to provide a high-quality accommodation experience and we are continuously striving to improve our services.Thank you for your valuable feedback, and we look forward to welcoming you back for a more enjoyable stay.

10/10 Excellent

Miyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from 君品酒店總經理 Amy Yu on Jan 25, 2024
親愛的Miyuki貴賓您好,感謝您選擇入住君品酒店,我們非常開心得知您對這次的服務和體驗感到滿意,並對君品酒店表示肯定。能夠提供您優質的服務並讓您在君品酒店度過美好的時光,是我們最大的榮幸。再次感謝您給予我們寶貴的回饋,我們衷心期待著您再次光臨,請讓我們能夠再度為您提供愉快的住宿體驗。祝您心想事成!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I find my one night generally quite good but colour theme a bit too dark. Some people may not like it. Lighting too dim but i am impressed with the water dispenser. It really makes sense to use glass bottles to take water ( the machine looks atas too and very clean concept) instead of bottled water. Well done!!!!!!!
Stayed 1 night in Jan 2024
Response from Amy Yu General Manager on Jan 19, 2024
Dear Rebecca , Thank you very much for staying at Palais de Chine Hotel.Your kind words and encouraging comments about our water dispenser are very motivating to us! Thank you for taking the time to share the experience. Your smiles and words have definitely made our jobs more meaningful. Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

8/10 Good

Hoi Wah Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 6 nights with my family. We all love the hotel. The service was good and the staffs were nice. The only thing is the lighting inside the room is a bit weird. We could not find a good lighting for make up even the dressing table. The light on the mirror is too shiny and the reflection made us couldn’t see properly. Our make up finishing were not too good. Besides this everything is fine especially the location. It is super convenient.
Stayed 6 nights in Jan 2024
Response from Amy Yu General Manager on Jan 19, 2024
Dear Hoi Wah Janice, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

CHEE HOI ALVIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just across from Taipei Main Station, the hotel is perfectly located for everything all visitors would need. Our family had a perfect vacation in Taipei! Thanks!
Stayed 6 nights in Jan 2024
Response from Amy Yu General Manager on Jan 11, 2024
Dear CHEE HOI ALVIN,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

4/10 Poor

Alice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from 君品酒店總經理 Amy Yu on Jan 19, 2024
親愛的Alice貴賓您好,謝謝您選擇蒞臨下榻君品酒店,並與我們分享入住體驗。如住宿期間有任何令您感受到不適之處備感抱歉,也謝謝您給予我們的回饋,讓君品酒店有機會做得更好,期望未來能有機會再為您服務。敬祝您一切順心!

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything this hotel has to offer. The staffs are great, professional and friendly. The location is unbeatable, super close to the Taipei main station. The food is delish, especially their breakfast buffet. Stay here, you won’t regret it!
Stayed 2 nights in Dec 2023
Response from Amy Yu General Manager on Jan 5, 2024
Dear Samantha,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

10/10 Excellent

Samantha

Stayed 4 nights in Dec 2023
Response from 君品酒店總經理 Amy Yu on Jan 5, 2024
親愛的Samantha 貴賓您好,非常感謝您選擇蒞臨下榻君品酒店,並分享如此溫暖的回覆。很開心您滿意這次的服務和體驗。能夠提供您完善的服務並在君品度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力,我們將繼續努力,為貴賓們帶來更好的住宿與餐飲體驗。再次感謝您的回饋,期待您的再次光臨,祝您健康如意!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Amy Yu General Manager on Jan 5, 2024
親愛的Vanessa 貴賓您好,謝謝您選擇蒞臨下榻君品酒店,很開心您喜歡這次的服務和體驗。能夠提供您溫暖的服務是我們的榮幸和喜悅,也再次謝謝您對君品酒店的肯定!歡迎您再度光臨,祝福您有美好的一天!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Great location and great service! Called us a taxi at 3:30am!
Stayed 1 night in Dec 2023
Response from Amy Yu General Manager on Jan 5, 2024
Dear Sara , Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

Yung Shang

Stayed 2 nights in Dec 2023
Response from Amy Yu General Manager on Jan 5, 2024
親愛的Yung Shang 貴賓您好,謝謝您選擇蒞臨下榻君品酒店,很開心您喜歡這次的服務和體驗。能夠提供您溫暖的服務是我們的榮幸和喜悅,也再次謝謝您對君品酒店的肯定!歡迎您再度光臨,祝福您有美好的一天!

10/10 Excellent

tak wing

Liked: Cleanliness, staff & service, property conditions & facilities
Near central train station
Stayed 1 night in Dec 2023
Response from Amy Yu General Manager on Dec 27, 2023
Dear tak wing ,We are so glad to receive the encouraging words and review from you. Thank you very much for visiting Palais de Chine Hotel. We look forward to welcoming you back to Palais de Chine in the near future for another wonderful stay.

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from 君品酒店總經理 Amy Yu on Dec 27, 2023
親愛的Steven貴賓您好,非常感謝您選擇蒞臨下榻君品酒店,並分享如此溫暖的回覆。很開心您滿意這次的服務和體驗。能夠提供您完善的服務並在君品度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力,我們將繼續努力,為貴賓們帶來更好的住宿與餐飲體驗。再次感謝您的回饋,期待您的再次光臨,祝您健康如意!

10/10 Excellent

Lin

Liked: Staff & service, property conditions & facilities
good is good
Stayed 3 nights in Dec 2023
Response from Amy Yu General Manager on Dec 27, 2023
Dear Lin, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的服務,所有的工作人員都很有禮貌且常主動提供服務。整體酒店的品質和設施也都非常好。
Stayed 7 nights in Dec 2023
Response from 君品酒店總經理 Amy Yu on Dec 22, 2023
親愛的Kevin 貴賓您好,感謝您選擇入住君品酒店,我們非常開心得知您對這次的服務和體驗感到滿意,並對君品酒店表示肯定。能夠提供您優質的服務並讓您在君品酒店度過美好的時光,是我們最大的榮幸。再次感謝您給予我們寶貴的回饋,我們衷心期待著您再次光臨,請讓我們能夠再度為您提供愉快的住宿體驗。祝您心想事成!

10/10 Excellent

tae ho

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023
Response from Amy Yu General Manager on Dec 22, 2023
Dear ae ho ,We are so glad to receive the encouraging words and review from you. Thank you very much for visiting Palais de Chine Hotel. We look forward to welcoming you back to Palais de Chine in the near future for another wonderful stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is the best, very friendly and provides a lot of services
Stayed 1 night in Dec 2023
Response from Amy Yu General Manager on Dec 22, 2023
Dear guest,Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

Yung Shang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Amy Yu General Manager on Dec 22, 2023
Dear Yung Shang , Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

6/10 Okay

Verified traveler

Liked: Staff & service
Room was not make up at 5pm. Have to ask room service to have it cleaned. Nice breakfast, plenty of choices. Staff at reception are friendly and efficient. The entire hotel is too dark. Can’t even find the floor number in the elevator. Location is good, connected to mall and main transportation station.
Stayed 3 nights in Dec 2023
Response from Amy Yu General Manager on Dec 27, 2023
Dear guest, Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. Thank you once again for your feedback and we hope to welcome you again in the near future.

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything except lighting
This is my 3rd stay at the hotel. Great breakfast. Friendly staff. Very convenient location. The only complain I have about this hotel is the lighting. I understand that the hotel is trying to present a royal atmosphere but the lighting can be made brighter. I arrived Taipei one day before my friends. I was walking in the hallway which is fully of mirrors and very dim lighting. It did feel kinda eerie! And that Roman statue standing on the side of the elevator on the floor always frightened me as if someone was standing there!
Stayed 3 nights in Nov 2023
Response from Amy Yu General Manager on Dec 22, 2023
Dear Polly , Thank you very much for staying at Palais de Chine Hotel and thank you for your comments and feedback.We apologize for the inconvenience you experienced during the stay. Additional lighting can be provided at your disposal, please do let us know during your stay next time and we will be glad to assist you. Thank you once again for your feedback and we hope to welcome you again in the near future.

10/10 Excellent

Guek Nai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Service, Wonderful Location
All the staff whom we interacted with at Palais de Chine are professional and friendly: from guiding us on directions to the various tourists spots to our personal needs on room arrangements, they were all attended to. Our special thanks to the manager Webber who went the extra mile to make our stay more comfortable as some of my family members arrive at Taipei at different timings. On top of the superb customer service, the hotel is located in a very good location, connected to a shopping mall with good food; and via the shopping mall, it's connected to the mrt shopping alley with lots of good deals. For commuting, it is also connected to the high speed rail (HSR), the mrt and the TRA.
Stayed 5 nights in Dec 2023
Response from Amy Yu General Manager on Dec 22, 2023
Dear Guek Nai ,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.Particularly, thank you for giving Webber such kind compliments. We will surely share these encouraging words with the team !We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.Amy YuGeneral Manager

8/10 Good

Sheue Wen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 君品酒店總經理 Amy Yu on Dec 22, 2023
親愛的Sheue Wen 貴賓您好,非常感謝您選擇蒞臨下榻君品酒店,並分享如此溫暖的回覆。很開心您滿意這次的服務和體驗。能夠提供您完善的服務並在君品度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力,我們將繼續努力,為貴賓們帶來更好的住宿與餐飲體驗。再次感謝您的回饋,期待您的再次光臨,祝您健康如意!

10/10 Excellent

Su Ling Serene

Stayed 6 nights in Dec 2023
Response from 君品酒店總經理 Amy Yu on Dec 22, 2023
親愛的Su Ling Serene貴賓您好,謝謝您選擇蒞臨下榻君品酒店,很開心您喜歡這次的服務和體驗。能夠提供您溫暖的服務是我們的榮幸和喜悅,也再次謝謝您對君品酒店的肯定!歡迎您再度光臨,祝福您有美好的一天!

10/10 Excellent

Charlize

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously was one of my best hotel experiences ever. Staff was excellent. The Michelin starred restaurant is fantastic. The location is ultra convenient. It's everything you'd want for your stay in Taipei.
Response from Amy Yu General Manager on Feb 16, 2024
Dear harlize,We are so glad to receive the encouraging words and review from you. Thank you very much for visiting Palais de Chine Hotel. We look forward to welcoming you back to Palais de Chine in the near future for another wonderful stay.

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located close to everything
The stuff are very helpful and the location is perfect as it’s located right at the train, bus, metro and high speed train station. There is a mall that’s right beside the hotel. Lobby is located at the 6th floor and the room was big and comfortable
Stayed 1 night in Dec 2023
Response from Amy Yu General Manager on Dec 7, 2023
Dear Maggie,Thank you for choosing to stay at the Palais de Chine Hotel. We are delighted to hear that you enjoyed our location and that we were able to provide you with warm and careful service during your time with us. It is our great pleasure and honor to know that you have enjoyed your stay here in Palais de Chine. We're sure that team will feel very encouraged.Your kind words and encouraging comments are very motivating to us! We sincerely look forward to welcoming you back again for another wonderful stay!Greetings from Taipei.

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel in great location
Stayed 2 nights in Dec 2023
Response from Amy Yu General Manager on Dec 7, 2023
Dear Jacqueline, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

8/10 Good

Ada

Stayed 6 nights in Nov 2023

10/10 Excellent

Hwee Bin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying in Palais de Chine over ten years. It is still the hotel I would pick for its location, spacious rooms and comfy bedroom slippers. I must say that there is an improvement in the service of the concierge. The doorman and door lady seemed more enthusiastic in their greetings and are more willing to go out of their way to assist guests. Kudos especially to Ori Wu and Ken Tso whose friendly demeanour and sincere service really made my 12-day stay in the hotel quite homely. I also notice that as long as Ken, who is the assistant manager, is around, the rest of his staff seems friendlier and more on the ball. I personally feel that Ori and Ken are the gems of the hotel and who actually made the guests feel cared for. They would go out of their way and take time to listen to their guests, no matter their age. The rest of the hotel staff could take a leaf out of their books. The housekeeping department is honest as the stuff found in the laundry was returned promptly. They need to take more initiative in cleaning the toilet and vacuuming the floor. Other than that, they are wonderful and I like that there is a consistent housekeeper for each floor whom I can communicate directly with. The view from the room is fantastic and the beds are comfortable. However, water pressure is a bit weak. And privacy can be an issue even though there is a curtain. Lights can be brighter. The hotel should consider these changes if it is renovating in the near future.
Stayed 10 nights in Nov 2023
Response from Amy Yu General Manager on Nov 28, 2023
Dear Hwee Bin,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.Particularly, thank you for giving Ori Wu and Ken Tso such kind compliments. We will surely share these encouraging words with the team !We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

8/10 Good

Brian Pui Lam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel very much becoz of their location, style and class. Also on their excellent services.
Stayed 1 night in Nov 2023
Response from Amy Yu General Manager on Nov 28, 2023
"Dear , Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located - next door to a shopping centre with excellent food court, next to a bus station and Taipei main central station as well as the Taoyuan Airport - Taipei express train. The decor of the hotel is interesting as it tries to emulate the European chateau, slightly dark with dark wood paneling rooms. We had a slight problem working out the light switches in the room. The staff are very friendly and helpful. We would specially thank Mr Ken Tso who helped us with excellent tips and guides around Taipei. All in all we enjoyed our stay in Palais de Chine and would stay there again.
Stayed 5 nights in Nov 2023
Response from Amy Yu General Manager on Nov 15, 2023
Dear Stephen,Thank you sincerely for choosing to stay at Palais de Chine Hotel and for your generous compliments.Particularly, thank you for giving Ken Tso such kind compliments. We will surely share these encouraging words with the team !We appreciate your support and it would be our pleasure to welcome you back in the future for another delightful experience.Best regards from Taipei.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Quite walkable with excellent transportation options in the area. Great variety for breakfast at the hotel. Many dinner restaurants in the shopping center next door.
Stayed 2 nights in Oct 2023
Response from Amy Yu General Manager on Nov 14, 2023
Dear Eugene, Thank you very much for staying at Palais de Chine Hotel and for your kind words of encouragements.Please come back and visit us! We look forward to welcoming you again for another wonderful stay.Greetings from Taipei.