Ratings based on 329 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

NO AIRPORT SHUTTLE!!!

Posted Sep 25, 2016 on Hotels
VERY DISAPPOINTED! No Airport Shuttle! We booked this hotel for the ease with a layover and for the 'Free Airport Shuttle'. THERE WAS NO SHUTTLE. We had to pay a taxi to the airport. I am not happy with the deception here. Was very average hotel. Not impressed.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Dear Guest: Thank you for choosing RF Pretty Hotel and your valuable comments. We apologize for the service isn't meet your expectation. We will provide the service about public traffic information and do our best to provide the best service to our guest from now. Wish next time, we can make you have a good experience. Thank you.
4 out of 5
by Yee Man from Hong Kong

Good value in a good location

Posted Apr 3, 2016 on Hotels
Good sized room, comfortable bed and great new bathroom. Was disappointing that the room had a strong smoke smell. When we asked we were told all rooms were non-smoking. I guess the last guests didn't get that message.
4 out of 5
by A verified traveler

A nice place for a night

Posted Dec 8, 2015 on Hotels
I had a corner unit with two twin beds, more space than other units. I can walk to MinSen East Road and only anout 10 min by taxi from High speed train station. Many restaurants are nearby. Breakfast is just right and is included. A nice place to stay overnight.
Comment from Hotel Management
Feb 27, 2016 by doris liu, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! we are looking forward your come back soon.
4 out of 5
by A verified traveler

Not bad

Posted Oct 31, 2015 on Hotels
Overall nice and clean, spacious room, but not so convenient for food and a bit far from train station. Noise insulation should be improved.
Comment from Hotel Management
Feb 27, 2016 by doris liu, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Ling Hsien

Posted Oct 8, 2015 on Hotels
Comment from Hotel Management
Feb 27, 2016 by doris liu, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
1 out of 5
by A verified traveler

Posted Sep 2, 2015
The room is lock we at the room be an hour,very bad
Comment from Hotel Management
Dec 24, 2015 by dorisliu, Hotel Management
Thank you for your comments, sorry for cause your uninconvenient at this traveling . we had improved the door lock problem.we are looking forward your come. thank you!
5 out of 5
by A verified traveler

Amazing hotel stay

Posted Jul 8, 2015 on Hotels
The staff were very friendly and welcoming, the room conditions were excellent, and overall, the hotel was a very cosy place to stay at after a long day. My friends and I loved this hotel, and it is personally one of my favourites even though it's not as well known. Would definitely recommend it to others in the future!!
4 out of 5
by A verified traveler

Good hotel for a business trip

Posted Jun 1, 2015 on Hotels
Hotel is in a good location, less than ten minutes' walk from Xingtian Temple metro station. Staff are friendly and obliging, rooms are clean. Air conditioning works well. You could complain about the condition of the carpets if you are fussy about that kind of thing. Room is a reasonable size. More than adequate for a business trip.
3 out of 5
by Gerald from SIngapore

Ok hotel. But will not stay here in future.

Posted Dec 22, 2014 on Hotels
Hotel is off a small lane. Does not look nice from the outside. Room is nicely renovated.
4 out of 5
by A verified traveler

Good value for budget travelers

Posted Oct 2, 2014 on Hotels
The hotel is at a convenient location for catching the public transportation. The staff is very polite and attentive. Since it's right next to an express way, the traffic noise is inevitable. Overall, this hotel is a good value for budget travelers.