Ratings based on 1,201 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Excellent staff. Very helpful on finding best fit travel solution for my family need.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and spacious room

Posted Jan 22, 2017
Enjoyed the stay, hotel was spacious and in a good location
Comment from Hotel Management
Feb 7, 2017 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your trip at Regent Taipei. Look forward to seeing you again on your next trip. With kindest regards, Melvin
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

A good choice

Posted Dec 28, 2016
Location is excellent, convenient to MRT and in prime area. Lighting in the room needed to be improved esp the lamp on the desk. The mattress on the bed is too hard despite I requested a medium one.
Comment from Hotel Management
Jan 9, 2017 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment. If you would like to have more light in the room, we can arrange standing light for you, please feel free to contact us. Sincerely we look forward to serving you again soon. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel

Posted Nov 26, 2016
The location is great. The hotel staff was awesome.
Comment from Hotel Management
Nov 29, 2016 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin General Manager
5 out of 5
by A verified traveler

Posted Nov 12, 2016 on Hotels
燈光太暗,
2 out of 5
by A verified traveler from Hong Kong

poor mattress

Posted Nov 10, 2016
Location: location is quite far from subway station
- very hard mattress and not comfortable at all - taxi to airport was overcharged - hotel guest does not enjoy discount to have lunch or dinner which is very disappointing
Comment from Hotel Management
Nov 22, 2016 by Melvin, Hotel Management
Dear p, Thank you for taking the time to express your concerns. I regret to hear that you have experienced poor night of sleep during your stay at Regent Taipei, as we do have some softer mattresses for you to choose from. If you plan to visit Taipei in the future, please do consider to return to Regent Taipei to experience our improvements. We will arrange you the most comfortable mattress that provides your back and neck with the greatest ease and support. Should you have any further inquiries, please do not hesitate to contact us at anytime. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantasic experience where u are really pampered

Posted Nov 9, 2016
Pros: Breakfast is really good. Very near to mrt as well which makes it really easy to travel within taipei
Cons: Nil
Location: Shopping, eating and also there is a good cinemax that is abt only 200m from the hotel.
Very clean, spacious room and the gym is really cool.
Comment from Hotel Management
Nov 14, 2016 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin General Manager
5 out of 5
by A verified traveler

Excellent service

Posted Nov 7, 2016 on Hotels
Concierge service was outstanding. Miliam Ku, was very sweet and helpful in making recommendations for restaurants and tours. She provided 5 star service. Housekeeping was also very good except I wish they wouldn't come at 9-9:30pm for turn down service. They should be doing it at around 7pm when guests are out for dinner. Breakfast buffet was one of the best.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Stay lounge level - worth every penny

Posted Oct 31, 2016 on Orbitz
Location: Near by MRT, near by small park, and 20min walking distance from local night market.
Private concierge, lounge service (24 hours), perfect breakfast buffet make my trip special. Definitely I recommend this hotel.
Comment from Hotel Management
Nov 3, 2016 by Melvin, Hotel Management
Dear Grace, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin
5 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Excellent service,
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Sincerely we look forward to serving you again soon. Warm regards, Melvin