Ratings based on 697 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Excellent staff. Very helpful on finding best fit travel solution for my family need.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and spacious room

Posted Jan 22, 2017
Enjoyed the stay, hotel was spacious and in a good location
Comment from Hotel Management
Feb 7, 2017 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your trip at Regent Taipei. Look forward to seeing you again on your next trip. With kindest regards, Melvin
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

A good choice

Posted Dec 28, 2016
Location is excellent, convenient to MRT and in prime area. Lighting in the room needed to be improved esp the lamp on the desk. The mattress on the bed is too hard despite I requested a medium one.
Comment from Hotel Management
Jan 9, 2017 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment. If you would like to have more light in the room, we can arrange standing light for you, please feel free to contact us. Sincerely we look forward to serving you again soon. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel

Posted Nov 26, 2016
The location is great. The hotel staff was awesome.
Comment from Hotel Management
Nov 29, 2016 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin General Manager
2 out of 5
by A verified traveler from Hong Kong

poor mattress

Posted Nov 10, 2016
Location: location is quite far from subway station
- very hard mattress and not comfortable at all - taxi to airport was overcharged - hotel guest does not enjoy discount to have lunch or dinner which is very disappointing
Comment from Hotel Management
Nov 22, 2016 by Melvin, Hotel Management
Dear p, Thank you for taking the time to express your concerns. I regret to hear that you have experienced poor night of sleep during your stay at Regent Taipei, as we do have some softer mattresses for you to choose from. If you plan to visit Taipei in the future, please do consider to return to Regent Taipei to experience our improvements. We will arrange you the most comfortable mattress that provides your back and neck with the greatest ease and support. Should you have any further inquiries, please do not hesitate to contact us at anytime. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantasic experience where u are really pampered

Posted Nov 9, 2016
Pros: Breakfast is really good. Very near to mrt as well which makes it really easy to travel within taipei
Cons: Nil
Location: Shopping, eating and also there is a good cinemax that is abt only 200m from the hotel.
Very clean, spacious room and the gym is really cool.
Comment from Hotel Management
Nov 14, 2016 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

grat service and location

Posted Oct 21, 2016
great service from check in to check put the rooms have been remodeled and very clean every time I stay here I feel at home and I feel important the location is close to everything shopping transportation and food
Comment from Hotel Management
Oct 24, 2016 by Melvin, Hotel Management
Dear mardo, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler from Taiwan

Posted Aug 1, 2016
The lobby is beautiful,staffs always wear smile and say hi to me,the shampoo and hair conditioner in bathroom really worked well on skin and hair.Alao food of hotel breakfast is delicious and fresh!What's more,the hotel provides diaper and it did such a great help for me and baby! There is no reason not to recommend it to people!
Comment from Hotel Management
by Melvin, Hotel Management
Dear R.Y., Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2016
Room and property were beautiful. Breakfast buffet was excellent.
Comment from Hotel Management
Jun 20, 2016 by Melvin, Hotel Management
Dear Valued guest, Warmest greeting from Regent Taipei We are pleased to hear that you enjoyed your stay with us.We will share your comments with our colleagues. Again,thanks for your positive reviews and we look forward to your next visit with us ! Best regards, Melvin Yang
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2016
Very elegant hotel interior design.Highly recommended
Comment from Hotel Management
Jun 21, 2016 by Melvin, Hotel Management
Dear Valued Guest, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin