Ratings based on 1,340 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel, a little old; near to train station

Posted May 24, 2017
Booked hotel airport transfer and they came with 7 series BMW. Check in was done in the comfort of the room assigned to me, which was a pleasant surprise. Didn't have chance to try the breakfast or hotel facilities due to business meetings. The staff was fantastic, especially Vivian (hope I have her name correct), the lady at the concierge (I think). When I told her I have to check out really early at 6.45am and would not have time for breakfast, she immediately said she would arrange to pack breakfast for me on the go! Such a nice and considerate gesture that put a smile on my face. There are LV and Chanel shops in the lobby. LV staff was fantastic - friendly and helpful (I know they are not part of hotel, but still, it is positive light they are giving out as a whole about the hotel). The Zhong Shan station is really close and only 2 stops from the popular Xinmending and 4 stops from Shiling market. Understand the hotel is undergoing refurbishing by phases. Hope to see a more updated, state-of-art Regent on my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good location & service

Posted May 17, 2017
Friendly & approachable staffs. Easy access to mrt station & shopping area
Comment from Hotel Management
May 23, 2017 by Melvin, Hotel Management
Dear LW, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 6, 2017
Great hotel at a good location just a short walk from metro stop. Excellent service especially the concierge staff. I'd stay there again.
Comment from Hotel Management
May 11, 2017 by Melvin, Hotel Management
Dear Valeud Guest, Thank you for your valuable comments, we are very glad to hear you enjoyed your time here. Your comments will be shared with the team. We look forward to having the pleasure of welcoming you back soon. Warm Regards, Melvin Yang General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from japan

great hotel

Posted Apr 24, 2017
Every thing about this hotel was excellent staff location room we could not fault anything they went above and beyond our expectations
Comment from Hotel Management
Apr 26, 2017 by Melvin, Hotel Management
Dear john, Thank you for the great comments following your recent stay with us; to hear that we have contributed to your pleasant stay in Taipei is very inspiring to our team. We look forward to providing you another wonderful experience in the near future! Looking forward to having the pleasure of welcoming you back soon. Warm Regards, Melvin Yang General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

great hotel

Posted Apr 21, 2017
Pros: everything that you look in a hotel
Location: great location everything is within minutes
I stay here all the time it is a great hotel based on service and quality it is close to shopping restaurants and easy to move around and get transportation the staff is great and helpful
Comment from Hotel Management
Apr 27, 2017 by Melvin, Hotel Management
Dear mardo, Thank you for your valuable comments, we are very glad to hear you enjoyed your time here. Your comments will be shared with the team. We look forward to having the pleasure of welcoming you back soon. Warm Regards, Melvin Yang General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly service

Posted Apr 13, 2017
Nice and friendly good food good position for shop
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Apr 4, 2017
Excellent hotel and location. Close to many good food options. Do check out Mud Bar nearby.
Comment from Hotel Management
Apr 11, 2017 by Melvin, Hotel Management
Dear Ben Wong, Thank you very much for your valuable comment and so glad that you enjoyed your time here. Your comments will be shared with the team. Sincerely we look forward to serving you again soon. Warm regards, Melvin
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

great location

Posted Mar 3, 2017
Pros: location staff
Cons: I stayed at this hotel for years before they kept a record of what you like and you got it on your next stay now it is not like that
Location: centrally located close to station shopping and great restaurants
this hotel is in a great location for shopping, restaurants and entertainment close also to train station and MRT the hotel beeing renovated floor by floor now
Comment from Hotel Management
Mar 23, 2017 by Melvin, Hotel Management
Dear mardo, Thank you for your valuable comments, we are very glad to hear you enjoyed your time here. Your comments will be shared with the team. We look forward to having the pleasure of welcoming you back soon. Warm Regards, Melvin Yang General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017
It was such a comfortable stay although it was only one night. I wish I could stay longer. The room was big enough for me and my daughter. I liked the wide and clean bathroom a lot. I defiantly want to come back again. In addition I cold use a free wifi.
5 out of 5
by A verified traveler

It is truly worthy!

Posted Feb 1, 2017 on Hotels
The hotel is located near the subway station and it is accessible enough to walk even a female alone. I really loved the staffs' friendly attitude as well as the atmosphere of the hotel. Moreover, it was just great to have such a nice breakfast.