Ratings based on 1,051 Verified Reviews

3.7 out of 5
74% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Okinawa, Japan

Nice, economy hotel

Posted Apr 9, 2017
Pros: The room had an amazing deep bath tub with natural hot spring water.
Cons: Only complaint is the visible wear and tear of the room. A little paint to cover all the scuff marks on the walls would help. Be aware that the deluxe
Location: There is a shuttle to take you to the train station. The hotel is located near several of the local attractions, like Thermal Valley.
This hotel experience was nice overall. The staff was pleasant and accommodating. The breakfast buffet, not included, offered a variety of primarily Asian-style food. My young son was not as impressed as I with the offerings.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2017
comfortable, very good to stay overnight. Thank you very much
3 out of 5
by A verified traveler from Singapore

Hotel is close to hell valley.

Posted Mar 3, 2017
Shuttle service is provided every 30 mins to and fro the train station. Service is average. The room I stayed in is very squeezy for 2. The bathroom is a see through in the room, not suitable for friends or family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Overall is nice! ..... It's just a bit far from the station. It takes about 7-10 mins walk!.... they offer shuttle services for about every 30 mins....
Comment from Hotel Management
Feb 7, 2017 by BEITOU, Hotel Management
THANKS FOR YOUR KIND COMMENTS, WE LOOK FORWARD TO HOST YOU SOON.
4 out of 5
by Jessie

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jan 15, 2017 on Hotels
Had a pleasant stay there. The hot spring is amazing
3 out of 5
by Wenyong

Hotel with Private Hot Springs in Room

Posted Jan 4, 2017 on Hotels
Room comes with private hot spring is the major plus point and staffs are welcoming and friendly. However, furniture in the room are a little outdated and require some refurbishments.
3 out of 5
by Siu Ying

Dirty and pricey

Posted Jan 1, 2017 on Hotels
The staffs are impolite, the room are old and equipments are torne, carpet is not clean
3 out of 5
by A verified traveler

Convenient - MRT station is within walking distanc

Posted Dec 27, 2016 on Hotels
The hot spring soaking bath was good
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Good location to Beitou Hot Springs

Posted Dec 8, 2016
Pros: Clean room. Complimentary coke/Sprite/bottled water
Location: Near MRT for sightseeing.
It's was a 2 hours rental to use their hot springs facilities.