Ratings based on 1,090 Verified Reviews

3.7 out of 5
74% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Nice and quiet environment

Posted Jun 11, 2017
Good place to relax. Got shuttle bus to the new Beitou or Beitou station but only got 7 seats. So, better reserve seats 30 minutes before.
3 out of 5
by A verified traveler

Dirty bedsheets and dusty floor

Posted May 16, 2017
The room is small. The toilet is in a small room but the water tap and sink together with the mirror are not inside the washroom, they are next to your bed. And the disgusting thing is hairs on the bedsheets before I touch the bed! Also, the floor is so dusty, I feel like they didn't sweep the floor! The only good thing is the hotspring is nice, they provided seasalt for you. And free shuttle bus to Beitou Metro every 30 minutes.
4 out of 5
Recommended
for Everyone
by A verified traveler from Okinawa, Japan

Nice, economy hotel

Posted Apr 9, 2017
Pros: The room had an amazing deep bath tub with natural hot spring water.
Cons: Only complaint is the visible wear and tear of the room. A little paint to cover all the scuff marks on the walls would help. Be aware that the deluxe
Location: There is a shuttle to take you to the train station. The hotel is located near several of the local attractions, like Thermal Valley.
This hotel experience was nice overall. The staff was pleasant and accommodating. The breakfast buffet, not included, offered a variety of primarily Asian-style food. My young son was not as impressed as I with the offerings.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2017
comfortable, very good to stay overnight. Thank you very much
3 out of 5
by A verified traveler from Singapore

Hotel is close to hell valley.

Posted Mar 3, 2017
Shuttle service is provided every 30 mins to and fro the train station. Service is average. The room I stayed in is very squeezy for 2. The bathroom is a see through in the room, not suitable for friends or family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Overall is nice! ..... It's just a bit far from the station. It takes about 7-10 mins walk!.... they offer shuttle services for about every 30 mins....
Comment from Hotel Management
Feb 7, 2017 by BEITOU, Hotel Management
THANKS FOR YOUR KIND COMMENTS, WE LOOK FORWARD TO HOST YOU SOON.
4 out of 5
by jason

This traveler left a rating score only Posted Jan 30, 2017 on Hotels
4 out of 5
by Jessie

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jan 15, 2017 on Hotels
Had a pleasant stay there. The hot spring is amazing
3 out of 5
by Wenyong

Hotel with Private Hot Springs in Room

Posted Jan 4, 2017 on Hotels
Room comes with private hot spring is the major plus point and staffs are welcoming and friendly. However, furniture in the room are a little outdated and require some refurbishments.