Standard Room | Premium bedding, pillowtop beds, blackout drapes, free WiFi

Reviews of Sogo Apartment

2.5 out of 5
Sogo Apartment
No.21, Ln. 49, Sec. 4, Zhongxiao E. Rd., Da'an Dist., Taipei

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 280 reviews" "
Rating 8 - Good. 124 out of 280 reviews" "
Rating 6 - Okay. 75 out of 280 reviews" "
Rating 4 - Poor. 26 out of 280 reviews" "
Rating 2 - Terrible. 14 out of 280 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Cooke

Stayed 4 nights in Dec 2019

8/10 Good

Hsien-Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location!
I have stayed here many times and I really enjoyed the location. The staff working here is nice but may not be available 24-hour a day. It will be a bit difficult if you don't speak/understand mandarin.
Stayed 4 nights in Jul 2019

2/10 Terrible

Michael, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mosquito-infested dump, unsafe
Horrible. Electric outlets where broken off and bare cables visible. Mosquito infested. It is NOT REALLY A HOTEL, some apartment that somebody rents out. No response from hotel when I asked for the unsafe electricity plug to be fixed.
Stayed 2 nights in Jul 2017
Response from L on Aug 11, 2017
Thank you for your reply. We will do better than that. In fact , we are the apartment , our name is sogo apartment. Thank you

6/10 Okay

Ian

Disliked: Room comfort
Reasonable comfort
Okay stay.
Response from General Manager on Feb 22, 2017
.感謝您的回覆和支持~!我們會更加努力

4/10 Poor

an

Disliked: Cleanliness, property conditions & facilities, room comfort
Convenience
Though friendly staff, no full time staff on location. Contact through online messenger. Facilities include washer, dehumidifier, racks to do laundry. The walls are thin, you may hear your neighbors. Cleanliness, passable, but sometimes grossed by the dirty headboards and questionable bed frame that holds the mattress. Feels cramped. Convenient location next to blue and brown line mrt. I'd appreciate if the place was labeled corectly . Not comfortable, room occasionally smells of something damp like other reviewers mentioned. normally woke up with itching bump.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Good room and simple furniture, with East Standards. Silence and smooth neighbours. Bed sheet not really clean.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Noise isolation between rooms is not good
Mattress is bad on one side and always make noise each time you move. Also , noise isolation between rooms is not good, you can easily hear other rooms flush the toilet, and people talking

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to subway
Close to subway

2/10 Terrible

Wilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Endless noise all night from raindrops hitting a metal plate outside. Room had a smell of old furniture.

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very gd service from the staff.gd n clean hotel. Recommanded

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was nice, but the check in and out was kind of hectic.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended, bad service and expensive rate
Bad service, room is dim, has cockroach and provided dirty towel stained with lipstick and hair from previous tenant. When I requested for a change of towel, the old man who manned a desk said they do not provide bath towel to single guest, I have to use the 2 small hand towels even though it's dirty. Only when I insisted for a refund then he called the owner and they agreed to change a room for me.

2/10 Terrible

T, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It isn't even a hotel
Just don't do it. It is a affordable place, but for a little bit more, you can get so much more in Taipei

6/10 Okay

Darryl, Stratford, CT

Disliked: Staff & service
Sogohouse - Hard to Find - Good Value
Strange hotel. No key to enter building and weird instructions to find electronic key in mailbox. Thought I was locked out of the building and would sleep on the street. There is really no front desk and no attendant. More like an a tiny one room apartment. Also, very hard to find. But, price is REALLY cheap, and once you find it, the location is superb with lots of great restaurants and nearby shopping.

6/10 Okay

Dinah, Singapore

Very good location
Room was small but cozy. They have a washing machine, purifier and pantry with basin. Security is good

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but very noisy
I could hear a lot different kind of notices during mid night

8/10 Good

Verified traveler

Liked: Staff & service
Location is excellent!
Money worth spending in view of the living standard in Taipei.

6/10 Okay

Vicky, Kuala Lumpur,Malaysia

Liked: Staff & service
Nice hotel close to shopping & dining area,just a 5 min walk to MRT station.They provided washing machine,shower gel and shampoo in the bathroom,but can be better if can provide room makeup service and change the tower everyday.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Too much for too little
For the amount I paid, I was expecting a nicer looking hotel, but it ended up feeling more like a hostel. We got a 4 person room, which made the room have little to no space. They had a full bed with two portable beds on the side. My friends and I barely had space to place our luggage, get dressed, and move about without bumping into something. We also had flies in our room, which is a first. We closed the windows, and attempted to keep the bathroom door closed but they would still get in.

8/10 Good

Serene

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Biyu, Sydney

Liked: Staff & service
Disliked: Cleanliness, room comfort
All right motel
It is all right. But just no windows in the room so make the room very humid. But location is very good, everything is just in the door step.

10/10 Excellent

alpha, manila, philippines

Liked: Staff & service, room comfort
great experience
all the people are very polite and helpful. the room is good and the location of hotel is OK,. at first its hard to find but eventually its good and its near by all the transportation and shopping areas,..

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Great location
Location is very convenient. close to the metro station and there are many shops around for food and the alike. good price. the air circulation can be improved though as I rent a no window room. i get what i pay for i guess.

6/10 Okay

Jason Chiew, Kuala Lumpur, Malaysia

Liked: Cleanliness, property conditions & facilities
Convenient, near MRT, Overall, Good...
My family myself, my wife, my mother and my kid 4 persons in the quad room the room overall was good only the bed not comfortable at all very hard and old. Air-condition temperature only can go down to 24 degree only not 16 degree.

8/10 Good

Bertha, Vancouver, Canada

Liked: Staff & service, property conditions & facilities
decent stay, convenient location
The experience with staff is great. Price is decent at a convenient location. Very thoughtful to provide all you need in the room. Not only with A/C, there is a fan, dehumidifier, something to keep the bugs away and also everything else you expect from a decent hotel.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Excellent location, OK hotel
Weird check-in method as there is not a dedicated receptionist. Hotel is quiet and in a very excellent location. Very close to subway and very close to nice restaurants and SOGO. I was told to put the clean up room sign and after 2 days, I put up the sign. I returned a few hours later to find the trash taken out, but the bed not made nor changed. Kind of weird, but ok I suppose. Overall, a good hotel for the money, especially for the location and privacy.

2/10 Terrible

shawal, HK

Disliked: Cleanliness, property conditions & facilities, room comfort
not good for family...
- Staff is nice who let us early check-in - good to have washing machine and humidifier, you can wash clothes and dry them easily - location is very good, walk about 5 mins will have mtr, SOGO - when you turn left, you can have many types of food can choose - room size is too small, it said can fit for 3 adult and 1 kid, but, actually 1 x queen size bed and 1 x 3ftx6ft bed. they take out the sofa and replaced by that small bed, which means no seat except your bed - the place for luggages storage is just an coridor which is smelly as next to trash bin

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Great location and good value for money
Language was a slight barrier e.g. email communication and devices instructions (washing machines, dehumidifier, etc.) are all in Chinese but the landlord was very helpful and prompt to assist. Overall, a pleasant stay here and would choose this place again if I were to visit Taipei again.

6/10 Okay

rosyc, sg

Disliked: Cleanliness, staff & service, property conditions & facilities
good location
The location was good, though lugging our baggage from the train station may be a little inconvenient. I booked a room for 3 person but the third person bed provided was a thin mattress. Bedding wasn't exactly clean, or it looked washed out and old. but in general the room was still alright for the price we paid for.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect Apartment Style Living
This place is really good for those looking for a more apartment style accommodation. Very close to the subway station however not clearly labeled. Staff is only available at times listed on the page. You must make an arrangement with them if you don't arrive during their check out hours as they are not 24 hours. Place was very safe, comfortable, clean; laundry machine was a plus after travelling for awhile. Check out was very fast and easy. (Drop and go) Would stay again :)

6/10 Okay

Sandra, Singapore

Disliked: Cleanliness, property conditions & facilities
Great location but small room.
The location is very close to MRT station and shopping malls. The room is very small for family. We had to close our three 20" luggages in order to have some walk room. I was disappointed with the luggage storage area, it was a grabage collection area for the tenants in that building.

8/10 Good

Noel, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a guesthouse in an apartment building
The place was easy to find in a side street. The room was small but compact rather than tiny and there was room to move. The room did have a comfortable double bed. The booking had said to be there by 6pm. I couldn't do that but convenient arrangements were made for me to pick up the key. Otherwise the building has a concierge who speaks some English. He conveniently held my bags for many hours after checkout. I would stay here again.

6/10 Okay

imssam, Korea

Liked: Staff & service, room comfort
Good! But...
Good location, convenient room facility, but need to work little bit more on cleaness. Good with that price.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
great place for the price
Once we managed to get in, we found the room to be great. Comfortable and quiet. But because this isn't a hotel, but rather a room, we had trouble getting in because there is no reception. It was late at night and a nice Taiwanese man helped by calling the number for us. It would help if hotels.com sent customers' email to Sogo so that Sogo House could send an email with instructions and specific directions. It was hard to find also because there is no sign. So specific instructions to people so they know how to find it and how to get in is really needed.

8/10 Good

paul, Genova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station
Very close to station but poorly labelled. Big sign at front and It would be perfect. Other tHan that It was great

8/10 Good

Pk, Nj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
The hotel is hidden and nondescript. It appears almost like a hostel, but dont let that deter you! Each room had a full private bathroom with a washing machine included! There was also the kitchen necessities like a hot water maker, sink, coffee, tea, etc. The room had an air conditioner, new TV, couch, and a comfortable bed. Very nice and great place for the price.

8/10 Good

Esther, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
One foot out the door and you're next to 4 boba shops in a row, plus many more less than a block away. A couple more blocks away and you're at the busy Zhongxiaofuxing MRT and the lively district around it (think Gangnam in Seoul). Sogohouse rooms are located on the first floor, so there's no view, but it's very secure. The rooms are small but perfect for two. The bathroom is Taiwanese style -- meaning the shower is not separated from the toilet, so you can literally take a shower on the toilet if you want to. Laundry is super convenient, and there's a dehumidified in the room to help dry your clothes during the night/day while you're out. The room uses a number keypad instead of a key, but there's a key fob that you need to use to get into the are where the Sogohouse rooms are located (and also the main door, for nights/Sundays when the security guard is not there). It's very easy to get in touch with the landlord over LINE, Wechat, or Whatsapp and she responds immediately. She even came over to show us how to use the laundry machine! Excellent customer service and I'd highly recommend this as an affordable way to stay in the hottest part of Taipei. I think the only "complaints" I have are the rough towels and the lack of hair conditioner, neither of which were a problem at all since you can easily buy a soft towel and great Japanese conditioner at Watsons down the street that I can continue to use/enjoy back in the US. Perfect!

6/10 Okay

Verified traveler

Location Convenient , Small Room
The location is great - near malls, near mrt , near food. For the family room , its a room and squeeze in 2 single beds, really has almost no room to move with 2 luggage. The washing machine is convenient, with clothes hanger provided. Bring your own washing detergent. There's a lady who comes to clean up each day, but no changing of towels/bedsheet every day. Its hard to navigate the taxi to the place, and we have a little adventure checking in, you have to contact the sogo house person when u reach and instructions be given on how to get in. For the price you pay , and if u just going in there to sleep and just looking for convenience, i think its still a good choice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cost effective
Not bad if you would like to stay somewhere close to everything.
Response from sogohouse on Feb 15, 2014
Thank you for your comments, welcome back anytime, tourist information will be updated regularly

6/10 Okay

Dho, malaysia

Disliked: Cleanliness, staff & service
Overall ok. Close to Sogo shopping mall & mrt.
Response from Ann on May 31, 2014
thank u. hope u enjoy this trip.

10/10 Excellent

mia, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean room; Great location; good service
staff very friendly, great location in the heart of Taipei city near MRT station, shopping malls, food and small shops. However, the price is a bit high but still acceptable. Will definitely stay in this hotel or rather hostel again.
Response from sogohouse on Jan 18, 2014
thank you very much. welcome u come back again.

10/10 Excellent

Lester, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Low rates, premium location, clean rooms, great internet connectivity, fantastic service, comfy beds!
Response from sogohouse on Jan 18, 2014
thank u very much

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located apartment
The apartment is located near major shopping malls. It's ok for a short stay. But the room has no windows and there's a damp smell. Also, the cleaning lady would let herself in even when guests are in the room. Not a lot of TV channels to choose from. Have stayed at nicer apartments that were cheaper.
Response from sogohouse on Jan 18, 2014
thank u for ur comments. TV had more 100 channels. room clean is our extra service. u can say no. we have 4 room types when u booked u can choose another 3 types for u like.anyway, welcome when u had any question u can contact with us by sns or service counter. let me thank u again. Any comments are very valuable. :)

8/10 Good

Sugar, Taipei

Liked: Staff & service, property conditions & facilities
Great location
The location is perfect. There are a lot of eateries/milk tea shops/restaurants/clothing stores and it's close to Sogo and Breeze shopping malls. The place would have been perfect if the room has a higher ceiling.

8/10 Good

Jiyong, S.Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Let me cut to the chase. Overall, I wanna give 8.5 out of 10. The location, service(English is available), maintenance, etc. all things are lovely. One thing to mention is that even though it is close to the subway station and any other transportation it is difficult to find at the first time. I was having hard time to get there and had to ask a local people to call the place and direct me. Furthermore, the room I stayed does not have any windows it is the only disadvantage I could tell.
Response from sogohouse on Nov 30, 2013
Thank you for your love our property. We also have many windows of the room. that's great too. Our position is very Obvious. Maybe describe good enough. Will strive to improve. Welcomed upon arrival at the airport or have any questions please don't hesitate to contact/text to us.Thanks again for your feedback.

6/10 Okay

Natalie, San Francisco

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Pretty good overall. Was my transition between arriving in Taipei and finding an apartment. Would be more convenient if there was a service/front desk available to fix problems like wifi going out, but other than that great location, ideal place for the price.

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜好住又舒適的房子
服務人員有禮貌易相處,住處的環境舒服,房間大小適中,兩人共住就算同時打開行李箱也不會感到擠迫,只是洗澡的時候會有積水問題。地址方便易找,去各處境點都方便,下次去台灣也會再考慮入住。
Stayed 6 nights in Dec 2019

8/10 Good

JC, 香港

Traveled with partner
Liked: Staff & service
鄰近捷運,附近多餐廳及便利店,但房間整潔一般,可接受。房門用電子密碼鎖,清晨一點才入住,所以不用等check in, 直接入住很方便。。。
Stayed 4 nights in Dec 2019